Had some issues due to a bug but that was resolved fast Tried to book a hotel via ratepunk platform (was redirected via booking.com) but it was a bug and accidentally booked the wrong hotel with almost identical name but at the wrong place. Have been charged for premium like 12$. thought I just gone into some sort of scam but the next morning after I wrote a letter they just cancelled my booking, admitted their fault and refunded 12$. Due to the unpleasant experience they left me premium for 1y. Good customer service I can say, way better than booking.com

I've saved €329 in just a few clicks Ok so it was pretty simple - I've opened AirBnB website and launched Ratepunk's extension on my google chrome, I've browsed through some apartments I'd like to stay in and, with Ratepunk's "price offer" feature, automatically sent offers to the hosts asking for a better price, and in like 15 minutes I've received offers from the hosts with reduced price for the stay. Managed to negotiate from €855 to €526, meaning €329 savings in 15 minutes. €1 of Ratepunk subscription saved me €329 in 15 minutes, ROI of 32800%. And it's only my first booking :) Crazy useful!

Disappointing experience Poor website structure, very poor customer service and the story is: Was excited to try this as picked it up from Tadas Burgaila's interview. The first impression was great, found a better deal on price etc. The second step is to pay for it and here we go glitch in their system payment can not be processed. Thought ok, **** happens - took a screenshot and sent it to support received apologies and a link to go and pay and ended up paying £80 more than the best price... Back to support again and the words are "Thank you for your email and for noticing the issue. The conversion to some of the currencies was not working, so our developers' team will fix this issue. From what we can see, the price you paid for your reservation is fair and correct." Wow company that has to find you the best price says you paid FAIR price by overpaying £80... So very disappointing experience, Would be 1 star, but the extension on Chrome works fine so upped it a little.

Must-have tool for travellers who want to save extra $$ on trips A must-have tool for travellers who want to save extra $$ on trips. Not annoying, pops up only when I am browsing for hotels. Recently discovered emojis which show hotel ratings on different websites and I love it - nice touch Ratepunk!

Not worth the premium subscription. I installed the browser extension in November 2023. I made seven new bookings via booking.com, and they only track one booking. UX/UI is so bad that it's hard to include your bookings, or the extension does not show up when you book. They notified me once that I could save 40% on my one booking, but when I booked, the price was EUR 1,100 and when they informed me the price was EUR 1,500…. I sent them an email and they said that it's a bug. So, it is not worth subscribing to their paid version if they can't make the product work on their main advertised functionality. Plus, if you would like to save money on the booking, you need to cancel the booking and then do it again yourself. They just send you the notification that the rate dropped (which they also got wrong).