Mahum Afraz
AUExcellent booking portal Excellent booking portal - very thrilled to have found Ratepunk who got us an excellent room with many inclusions including free breakfast and cocktails. We were able to stay at a very luxurious resort for an extremely competitive rate. The Ratepunk team is easily contactable via email and the inclusions included free cancellation at a rate significantly cheaper than all other competitors and third party booking sites. We are quite well travelled and experienced in booking high end holidays at competitive prices but Ratepunk was the best I have seen in a while. You’ve got a returning customer! Look forward to booking through them again soon
aivaras grisius
LTEasy to install plugin and saved 60 EUR… Easy to install plugin and saved 60 EUR for 2 nights in Amsterdam in a matter of few clicks
Andrius
LTBooked hotel yesterday.It says no… Booked hotel yesterday.It says no pre-payment needed.As soon as I entered bank details I been charged in full.Sent couple of emails no replays. All looks good but its impossible to reach anyone at this stage.Its new platform so customer service should be first class. reference WF26M9 Update.Customer service great, especially Emma. There is still some bugs which needs to be fixed !
Roby
AUMust-have tool for travellers who want to save extra $$ on trips A must-have tool for travellers who want to save extra $$ on trips. Not annoying, pops up only when I am browsing for hotels. Recently discovered emojis which show hotel ratings on different websites and I love it - nice touch Ratepunk!
Flash
LTHad some issues due to a bug but that was resolved fast Tried to book a hotel via ratepunk platform (was redirected via booking.com) but it was a bug and accidentally booked the wrong hotel with almost identical name but at the wrong place. Have been charged for premium like 12$. thought I just gone into some sort of scam but the next morning after I wrote a letter they just cancelled my booking, admitted their fault and refunded 12$. Due to the unpleasant experience they left me premium for 1y. Good customer service I can say, way better than booking.com