Must-have tool for travellers who want to save extra $$ on trips A must-have tool for travellers who want to save extra $$ on trips. Not annoying, pops up only when I am browsing for hotels. Recently discovered emojis which show hotel ratings on different websites and I love it - nice touch Ratepunk!

Why ask for the dates required Why ask for the dates required, show dozens of options which I studied only to notice “not available for your dates” . A complete waste of effort. I realise you are trying to sell alternative dates but for most people the dates are firm.

Easy to install plugin and saved 60 EUR… Easy to install plugin and saved 60 EUR for 2 nights in Amsterdam in a matter of few clicks

Disappointing experience Poor website structure, very poor customer service and the story is: Was excited to try this as picked it up from Tadas Burgaila's interview. The first impression was great, found a better deal on price etc. The second step is to pay for it and here we go glitch in their system payment can not be processed. Thought ok, **** happens - took a screenshot and sent it to support received apologies and a link to go and pay and ended up paying £80 more than the best price... Back to support again and the words are "Thank you for your email and for noticing the issue. The conversion to some of the currencies was not working, so our developers' team will fix this issue. From what we can see, the price you paid for your reservation is fair and correct." Wow company that has to find you the best price says you paid FAIR price by overpaying £80... So very disappointing experience, Would be 1 star, but the extension on Chrome works fine so upped it a little.

Had some issues due to a bug but that was resolved fast Tried to book a hotel via ratepunk platform (was redirected via booking.com) but it was a bug and accidentally booked the wrong hotel with almost identical name but at the wrong place. Have been charged for premium like 12$. thought I just gone into some sort of scam but the next morning after I wrote a letter they just cancelled my booking, admitted their fault and refunded 12$. Due to the unpleasant experience they left me premium for 1y. Good customer service I can say, way better than booking.com