Graham Ivany
BGWhy ask for the dates required Why ask for the dates required, show dozens of options which I studied only to notice “not available for your dates” . A complete waste of effort. I realise you are trying to sell alternative dates but for most people the dates are firm.
Zygimantas Pupelis
LTDaily companion for traveler I'm so happy to have this app at my fingertips, especially since travel is a constant in my routine. Whether you're a frequent traveler or occasional wanderer, this tool will help significantly reduce your accommodation costs. I see it becoming an indispensable daily companion for many of us.
Flash
LTHad some issues due to a bug but that was resolved fast Tried to book a hotel via ratepunk platform (was redirected via booking.com) but it was a bug and accidentally booked the wrong hotel with almost identical name but at the wrong place. Have been charged for premium like 12$. thought I just gone into some sort of scam but the next morning after I wrote a letter they just cancelled my booking, admitted their fault and refunded 12$. Due to the unpleasant experience they left me premium for 1y. Good customer service I can say, way better than booking.com
Gzegoz Zablockij
LTI've been using ratepunk for more than… I've been using ratepunk for more than a year now. Always checking prices before booking a hotel or any other accommodation. Great and simplified comparison. Getting me saved at least 10-15% of initial price.
Andrius
LTBooked hotel yesterday.It says no… Booked hotel yesterday.It says no pre-payment needed.As soon as I entered bank details I been charged in full.Sent couple of emails no replays. All looks good but its impossible to reach anyone at this stage.Its new platform so customer service should be first class. reference WF26M9 Update.Customer service great, especially Emma. There is still some bugs which needs to be fixed !