I have read all the comments from your… I have read all the comments from your users. I see that there are satisfied and dissatisfied. A little while ago I saw that the membership fee, which is about 11 us$, will automatically be deducted again after 12 months of the paid membership fee. I don't think that's right because it wasn't indicated anywhere. I'm supposed to travel in August this year, so I'll see how it works because the money is taken from my card before the trip, which I must admit is illogical. For all reservations through Booking, I made payment at the hotel immediately before departure. I hope everything will be fine.

Not worth the premium subscription. I installed the browser extension in November 2023. I made seven new bookings via booking.com, and they only track one booking. UX/UI is so bad that it's hard to include your bookings, or the extension does not show up when you book. They notified me once that I could save 40% on my one booking, but when I booked, the price was EUR 1,100 and when they informed me the price was EUR 1,500…. I sent them an email and they said that it's a bug. So, it is not worth subscribing to their paid version if they can't make the product work on their main advertised functionality. Plus, if you would like to save money on the booking, you need to cancel the booking and then do it again yourself. They just send you the notification that the rate dropped (which they also got wrong).

Had some issues due to a bug but that was resolved fast Tried to book a hotel via ratepunk platform (was redirected via booking.com) but it was a bug and accidentally booked the wrong hotel with almost identical name but at the wrong place. Have been charged for premium like 12$. thought I just gone into some sort of scam but the next morning after I wrote a letter they just cancelled my booking, admitted their fault and refunded 12$. Due to the unpleasant experience they left me premium for 1y. Good customer service I can say, way better than booking.com

Why ask for the dates required Why ask for the dates required, show dozens of options which I studied only to notice “not available for your dates” . A complete waste of effort. I realise you are trying to sell alternative dates but for most people the dates are firm.

Great extension I was looking where to stay during Spain Formula1 race event. On booking.com prices were raised on every hotel near the track (It was the last minute). But RatePunk showed me from which platform I can book hotel cheaper and I actually ended up saving about €300. Will definitely use it in the future