Excellent booking portal Excellent booking portal - very thrilled to have found Ratepunk who got us an excellent room with many inclusions including free breakfast and cocktails. We were able to stay at a very luxurious resort for an extremely competitive rate. The Ratepunk team is easily contactable via email and the inclusions included free cancellation at a rate significantly cheaper than all other competitors and third party booking sites. We are quite well travelled and experienced in booking high end holidays at competitive prices but Ratepunk was the best I have seen in a while. You’ve got a returning customer! Look forward to booking through them again soon

I have read all the comments from your… I have read all the comments from your users. I see that there are satisfied and dissatisfied. A little while ago I saw that the membership fee, which is about 11 us$, will automatically be deducted again after 12 months of the paid membership fee. I don't think that's right because it wasn't indicated anywhere. I'm supposed to travel in August this year, so I'll see how it works because the money is taken from my card before the trip, which I must admit is illogical. For all reservations through Booking, I made payment at the hotel immediately before departure. I hope everything will be fine.

I managed to save 40 EUR compared to… I managed to save 40 EUR compared to booking.com pricing. Also avoided any advance payment and I will be charged 1 week before arrival. Looking forward to getting more deals. The Chrome extension is very nicely done!

Booked hotel yesterday.It says no… Booked hotel yesterday.It says no pre-payment needed.As soon as I entered bank details I been charged in full.Sent couple of emails no replays. All looks good but its impossible to reach anyone at this stage.Its new platform so customer service should be first class. reference WF26M9 Update.Customer service great, especially Emma. There is still some bugs which needs to be fixed !

Why ask for the dates required Why ask for the dates required, show dozens of options which I studied only to notice “not available for your dates” . A complete waste of effort. I realise you are trying to sell alternative dates but for most people the dates are firm.