Booked hotel yesterday.It says no… Booked hotel yesterday.It says no pre-payment needed.As soon as I entered bank details I been charged in full.Sent couple of emails no replays. All looks good but its impossible to reach anyone at this stage.Its new platform so customer service should be first class. reference WF26M9 Update.Customer service great, especially Emma. There is still some bugs which needs to be fixed !

I have read all the comments from your… I have read all the comments from your users. I see that there are satisfied and dissatisfied. A little while ago I saw that the membership fee, which is about 11 us$, will automatically be deducted again after 12 months of the paid membership fee. I don't think that's right because it wasn't indicated anywhere. I'm supposed to travel in August this year, so I'll see how it works because the money is taken from my card before the trip, which I must admit is illogical. For all reservations through Booking, I made payment at the hotel immediately before departure. I hope everything will be fine.

100 euros saved with a few clicks My friend is an absolute fanatic about this app, and I didn't really believe him until I eventually caved in and used it myself. Saved me 100€ (103€ to be exact) when booking at The London Ritz, with just a few clicks. Trust your friends when they recommend something, haha.

Must-have tool for travellers who want to save extra $$ on trips A must-have tool for travellers who want to save extra $$ on trips. Not annoying, pops up only when I am browsing for hotels. Recently discovered emojis which show hotel ratings on different websites and I love it - nice touch Ratepunk!

Not worth the premium subscription. I installed the browser extension in November 2023. I made seven new bookings via booking.com, and they only track one booking. UX/UI is so bad that it's hard to include your bookings, or the extension does not show up when you book. They notified me once that I could save 40% on my one booking, but when I booked, the price was EUR 1,100 and when they informed me the price was EUR 1,500…. I sent them an email and they said that it's a bug. So, it is not worth subscribing to their paid version if they can't make the product work on their main advertised functionality. Plus, if you would like to save money on the booking, you need to cancel the booking and then do it again yourself. They just send you the notification that the rate dropped (which they also got wrong).