I purchased a hotel that supposed to… I purchased a hotel that supposed to have ldeferred payment term. Purchased the stay and got Charged in full.. Tried writting to they "Imediate response chat" and have not received a response in 9 hours :)

Had some issues due to a bug but that was resolved fast Tried to book a hotel via ratepunk platform (was redirected via booking.com) but it was a bug and accidentally booked the wrong hotel with almost identical name but at the wrong place. Have been charged for premium like 12$. thought I just gone into some sort of scam but the next morning after I wrote a letter they just cancelled my booking, admitted their fault and refunded 12$. Due to the unpleasant experience they left me premium for 1y. Good customer service I can say, way better than booking.com

Why ask for the dates required Why ask for the dates required, show dozens of options which I studied only to notice “not available for your dates” . A complete waste of effort. I realise you are trying to sell alternative dates but for most people the dates are firm.

I've saved €329 in just a few clicks Ok so it was pretty simple - I've opened AirBnB website and launched Ratepunk's extension on my google chrome, I've browsed through some apartments I'd like to stay in and, with Ratepunk's "price offer" feature, automatically sent offers to the hosts asking for a better price, and in like 15 minutes I've received offers from the hosts with reduced price for the stay. Managed to negotiate from €855 to €526, meaning €329 savings in 15 minutes. €1 of Ratepunk subscription saved me €329 in 15 minutes, ROI of 32800%. And it's only my first booking :) Crazy useful!

Got a cheaper deal Got a cheaper deal, worked fine.