jass
USExcellent I extremely impressed with their service. I would definitely recommend this company to anyone looking to book a flight.
GURSHANSIDHU
USBusiness class instead economy in sameā¦ Business class instead economy in same price
Lakhvir Dhillon
INYour dedication did not go unnoticed Your dedication did not go unnoticed! We are immensely grateful for the exceptional service you provided. You made our travel experience wonderful. Your willingness to go the extra mile for our trip was truly appreciated
Lizelda Olivier
ZAFlyustravels not even worth a starš” Flyustravels not even worth a starš” I am battling since August 2023 for my refund to be paid back to me! Do not use this website. I phone them hold on for hours just to hear that the manager needs to speak to me, which is Ethan, but Ethan is never at work when I phone? We messaged Ethan when we were still in process of buying the ticket now he does not even answer our messagesš¤. The āValentinoā who made the original booking just never returned to work according to his other colleagues!? This is ridiculousš”
Maggie Pierce
USFalse advertising and bad customerā¦ False advertising and bad customer service. They have a "Best Purchase Guarantee" that says, exactly, "Book now, cancel your flight for any reason within 24 hours !" and "Avoid costly cancellation fees and receive a full-refund for up to 24 hours." So, I purchased this protection and the flight. 4 hours before the end of the 24 window I requested to cancel the flight. They emailed me 11 hours later rejecting my request. I called them when I read the email (34 minutes after receiving it) and asked what was going on. The person on the phone told me they were unable to cancel the reservation because of something to do with Spirit's policy. What? You're telling me you can't hold up your SLA because of an airline policy? They should be aware of the airline's policies before making commitments to their customers. I expressed this to the guy on the phone and he told me they're "just the travel agent." Then he tried to blame me for not "following up" with them about the cancellation even though I literally called them 30 minutes after receiving their email. Serves me right for not booking with the airline directly! Update: Now I'm out $190 because they messed up. I wish I could swear on Trustpilot reviews lol.