Lovely customer service from Nicholas Been going back and fourth with customer service for a while over an issue. Everyone is always so lovely however, really pleased with Nicholas who I spoke to today. He is one of the supervisors and was really friendly and happy to resolve my problem as quick as possible. I really appreciate it! Thank you so much. We absolutely love Virgin Voyages. We had our first ever one last year and have since booked 4 more.

Concerned The Resilient Lady is a lovely, modern ship. The restaurants, food and staff are exceptional. I am, however, disappointed by the lack of concern over what could become quite a problem. I was bitten by something in my cabin. The bites look quite like those of a bed bug. It took 3 visits for an investigation and I never received an update from them. I was promised a call and was to have my laundry done-never happened. Another in our group was also bitten and I've since discovered another on a different floor. The manager was not interested and seemed not to want to take any precautionary measures to prevent a possible outbreak or that I may take it home. I spent a rather unpleasant 2 weeks with weeping itchy bites. Let's hope it doesn't spread.

Most Epic Experience I had the most amazing experience anyone could imagine. I’ve often experience car sickness as a passenger. So I prepared myself, by buying lots of medications for motion sickness. I never use any of those items, because I was just fine. It was the smoothest sail ever!!! The food was amazingly fresh, the ship was immaculately clean, the staff were awesome. The entertainment was wonderful !! I had so much fun experience, I’m exhausted talking about it. I just want to recover and plan my next voyage.

Best cruise ever This was my 5th cruise. It was by far the best experience I've had on a boat. Customer service exceeded expectations. Nothing was overly crowded. The food options were so incredible. Between the restaurants and the gallery there was something for everyone. The make your own salad was by far the best salad "bar" I've ever eaten. The dessert options were delicious too. So many options. I loved that it was adult only. I love children but sometimes it's nice to not have them around. The casino and shops were both nice. The tattoo shop on board was fantastic. My sister and I got matching tattoos. The terrace was nice. The hammock was a great place to relax and enjoy the ocean breeze. I loved all the options for bars. All the bartenders knew what they were doing and the drinks were reasonably priced. I can honestly say I will never go on another cruise line. Virgin won me over for life!!

Can’t rate this cruise line highly enough. Exceptional service. 4 and 5 star restaurants. Food was amazing. Cabin and balcony had ample amount of space and good facilities. We never struggled to find seating/loungers to relax or participate in the many activities. We will be back for sure. Pity next season for us down under has been cancelled🤨