Steven Kelley
GBPulled a scam the day after the cancellation period One day after the full cancellation period they decided to remove an entire country from the itinerary based on their own feedback. They offered everyone on board $11 in sailor loot for the inconvenience and that's it! After getting real feedback they changed their stance within 12 hours. These people will do everything they can to ruin your vacation
John Williams
GBSexual advances from a Crew member with no action taken.. Similar to the review posted by Michael Healy on 14th March my partner too was hit on by a staff member called Dion J***** who propositioned her for sex. Again, similarly to the other review left by Michael it was reported to VV customer services but they have done nothing at all. Absolutely appalling.
Rimsha
GBLovely customer service from Nicholas Been going back and fourth with customer service for a while over an issue. Everyone is always so lovely however, really pleased with Nicholas who I spoke to today. He is one of the supervisors and was really friendly and happy to resolve my problem as quick as possible. I really appreciate it! Thank you so much. We absolutely love Virgin Voyages. We had our first ever one last year and have since booked 4 more.
Stephanie
GBSous chef on deck seven pizza pizza pizza … I enjoyed my trip overall thank to Sous chef On deck seven great pizza best pizza I had on a cruise and the hotdogs, popcorn and chicken. I enjoyed it so I had to say something about my food experience. It would be the pizza the hotdogs and the popcorn and chicken thank you sous chef on deck seven I truly appreciate you making my experience much better and for that I’ll give them a five STAR if I had the base my ratings on any other restaurant, they would not get a five the food was not done or horrible
Graham
AUCan’t rate this cruise line highly enough. Exceptional service. 4 and 5 star restaurants. Food was amazing. Cabin and balcony had ample amount of space and good facilities. We never struggled to find seating/loungers to relax or participate in the many activities. We will be back for sure. Pity next season for us down under has been cancelled🤨