Virgin Voyages

1000 South Pine Island Road, Suite 600, 33324, Plantation, United States
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3.50
Based on 20 Reviews

5

50.00%

4

10.00%

3

10.00%

2

0.00%

1

30.00%
About Virgin Voyages

Ahoy! Virgin Voyages sets sail on 18+ cruises in the Caribbean and Mediterranean with home ports in Miami, Florida and Barcelona, Spain. Virgin Voyages' experiences bring a ‘Sea Change’ to the cruise industry through a commitment to sustainability and diversity, as well as reigniting the discovery and passion for travel that our Sailors demand. The first ship, Scarlet Lady will sail to our Caribbean destinations including Bimini, Puerto Plata, Costa Maya, Playa del Carmen, Cozumel, Key West, and San Juan. Sailors will venture on 4- to 7-night, no rules, no limits sea voyages filled with seaborne intrigue, 20+ gourmet eateries, stunning shows by famous DJs, wellness and relaxation, and--yes--partying till the sun’s up.

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Michelle Nock Ritchie
GB

Best cruise ever This was my 5th cruise. It was by far the best experience I've had on a boat. Customer service exceeded expectations. Nothing was overly crowded. The food options were so incredible. Between the restaurants and the gallery there was something for everyone. The make your own salad was by far the best salad "bar" I've ever eaten. The dessert options were delicious too. So many options. I loved that it was adult only. I love children but sometimes it's nice to not have them around. The casino and shops were both nice. The tattoo shop on board was fantastic. My sister and I got matching tattoos. The terrace was nice. The hammock was a great place to relax and enjoy the ocean breeze. I loved all the options for bars. All the bartenders knew what they were doing and the drinks were reasonably priced. I can honestly say I will never go on another cruise line. Virgin won me over for life!!

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Rimsha
GB

Lovely customer service from Nicholas Been going back and fourth with customer service for a while over an issue. Everyone is always so lovely however, really pleased with Nicholas who I spoke to today. He is one of the supervisors and was really friendly and happy to resolve my problem as quick as possible. I really appreciate it! Thank you so much. We absolutely love Virgin Voyages. We had our first ever one last year and have since booked 4 more.

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James
AU

Cancelled our booked cruise, no customer service since Cancelled our booked cruise, after emailing and emailing and finally contacting via social media... they emailed us with an offer of a replacement cruise but since then we have had nothing but radio silence (we have followed up with them multiple times) to see what our options are. Moral of the story... don't book anything with Virgin Voyages

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John Williams
GB

Sexual advances from a Crew member with no action taken.. Similar to the review posted by Michael Healy on 14th March my partner too was hit on by a staff member called Dion J***** who propositioned her for sex. Again, similarly to the other review left by Michael it was reported to VV customer services but they have done nothing at all. Absolutely appalling.

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Steven Kelley
GB

Pulled a scam the day after the cancellation period One day after the full cancellation period they decided to remove an entire country from the itinerary based on their own feedback. They offered everyone on board $11 in sailor loot for the inconvenience and that's it! After getting real feedback they changed their stance within 12 hours. These people will do everything they can to ruin your vacation

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