Steven Kelley
GBPulled a scam the day after the cancellation period One day after the full cancellation period they decided to remove an entire country from the itinerary based on their own feedback. They offered everyone on board $11 in sailor loot for the inconvenience and that's it! After getting real feedback they changed their stance within 12 hours. These people will do everything they can to ruin your vacation
Joanne McFarlane
AUConcerned The Resilient Lady is a lovely, modern ship. The restaurants, food and staff are exceptional. I am, however, disappointed by the lack of concern over what could become quite a problem. I was bitten by something in my cabin. The bites look quite like those of a bed bug. It took 3 visits for an investigation and I never received an update from them. I was promised a call and was to have my laundry done-never happened. Another in our group was also bitten and I've since discovered another on a different floor. The manager was not interested and seemed not to want to take any precautionary measures to prevent a possible outbreak or that I may take it home. I spent a rather unpleasant 2 weeks with weeping itchy bites. Let's hope it doesn't spread.
Yolanda E
GBMost Epic Experience I had the most amazing experience anyone could imagine. I’ve often experience car sickness as a passenger. So I prepared myself, by buying lots of medications for motion sickness. I never use any of those items, because I was just fine. It was the smoothest sail ever!!! The food was amazingly fresh, the ship was immaculately clean, the staff were awesome. The entertainment was wonderful !! I had so much fun experience, I’m exhausted talking about it. I just want to recover and plan my next voyage.
Shelly S Flores
GBOne of the best vacations EVER One of the best vacations EVER! The staff at Virgin are so incredible especially Karina our Rockstar agent! She was so professional and accommodating on both of our voyages (we sailed back to back April 7-17! Gabriel was great too! We are definitely planning another voyage for next year! The food was delicious, our suite was a “cheeky corner suite” with an aft balcony which I highly recommend! Zsolt at the On the Rocks bar was a fantastic server along with Dragona our housekeeper who was also top notch! Ayu at Richard’s Rooftop became our sweet friend as well! She was so attentive! We had no idea how great an all adult cruise was until we sailed Virgin- I cannot recommend this cruise line enough and even got teary eyed when we disembarked. The entertainment was great and Scarlet Night was definitely worth it! One thing I failed to do was rent a golf cart in Grand Turk which I would recommend doing in advance next time.
Michelle Nock Ritchie
GBBest cruise ever This was my 5th cruise. It was by far the best experience I've had on a boat. Customer service exceeded expectations. Nothing was overly crowded. The food options were so incredible. Between the restaurants and the gallery there was something for everyone. The make your own salad was by far the best salad "bar" I've ever eaten. The dessert options were delicious too. So many options. I loved that it was adult only. I love children but sometimes it's nice to not have them around. The casino and shops were both nice. The tattoo shop on board was fantastic. My sister and I got matching tattoos. The terrace was nice. The hammock was a great place to relax and enjoy the ocean breeze. I loved all the options for bars. All the bartenders knew what they were doing and the drinks were reasonably priced. I can honestly say I will never go on another cruise line. Virgin won me over for life!!