Sad To Report I’m surprised that such a nice experience can be ruined due to corporate greed. There was a $453.68 charge on my account. I called customer service and now they are refusing to honor their agreement and give me a refund. I have writing that I’m due this refund but I will need to take legal action. If you sail with them be sure to get costs writing.

Cancelled our booked cruise, no customer service since Cancelled our booked cruise, after emailing and emailing and finally contacting via social media... they emailed us with an offer of a replacement cruise but since then we have had nothing but radio silence (we have followed up with them multiple times) to see what our options are. Moral of the story... don't book anything with Virgin Voyages

Pulled a scam the day after the cancellation period One day after the full cancellation period they decided to remove an entire country from the itinerary based on their own feedback. They offered everyone on board $11 in sailor loot for the inconvenience and that's it! After getting real feedback they changed their stance within 12 hours. These people will do everything they can to ruin your vacation

Overall great first time cruise, but be aware for racism on board from other sailors Overall, the service was pretty good, and I was impressed by the options for food choices, activities and entertainment, but I wish the crowd of people were less racist; the Extra Virgin experience threw us off for our last day. We come on vacation to have fun and relax, not to be profiled and made uncomfortable by racist guests. This is something to look into. I would also like to say a big Thank you to Maria, who I was on the phone with before I got on the ship because I was running late due to my flight being delayed. I was able to get there in the nick of time. She sent an urgent email to the terminal crew and informed them we were running late. She stayed on the phone with me and offered encouragement while I panicked about missing the cruise. It was really appreciated, and it's something I will always remember. Thank you, Maria. You were really appreciated, and you are the real MVP. I appreciate all the help. Thanks for helping me create my first cruise experience.

Best cruise ever This was my 5th cruise. It was by far the best experience I've had on a boat. Customer service exceeded expectations. Nothing was overly crowded. The food options were so incredible. Between the restaurants and the gallery there was something for everyone. The make your own salad was by far the best salad "bar" I've ever eaten. The dessert options were delicious too. So many options. I loved that it was adult only. I love children but sometimes it's nice to not have them around. The casino and shops were both nice. The tattoo shop on board was fantastic. My sister and I got matching tattoos. The terrace was nice. The hammock was a great place to relax and enjoy the ocean breeze. I loved all the options for bars. All the bartenders knew what they were doing and the drinks were reasonably priced. I can honestly say I will never go on another cruise line. Virgin won me over for life!!