Graham
AUCan’t rate this cruise line highly enough. Exceptional service. 4 and 5 star restaurants. Food was amazing. Cabin and balcony had ample amount of space and good facilities. We never struggled to find seating/loungers to relax or participate in the many activities. We will be back for sure. Pity next season for us down under has been cancelled🤨
Mark S
GBWhat a poor way to treat customers What a poor way to treat customers. We booked a cruise and paid for the ultimate experience - the massive suite. A pretty penny. We paid upfront. The sign of a good customer. We have 3 other very large holidays with the Virgin group - significant monies. Then without warning I got a 15 second voice mail 2 weeks ago telling me my sailign had been cancelled and I would be refunded. No offer of a rebooking, any chance of getting that cabin size less than 10 months away from the desired sailing. Messages sent by me, absolutely rubbish responses, 'your travel agent will refund you' - I never booked with an agent I booked directly with Virgin! No refund, no offer of a rebook, no human contact, wondering whether Virgin have totally lost the plot.
Stephanie
GBSous chef on deck seven pizza pizza pizza … I enjoyed my trip overall thank to Sous chef On deck seven great pizza best pizza I had on a cruise and the hotdogs, popcorn and chicken. I enjoyed it so I had to say something about my food experience. It would be the pizza the hotdogs and the popcorn and chicken thank you sous chef on deck seven I truly appreciate you making my experience much better and for that I’ll give them a five STAR if I had the base my ratings on any other restaurant, they would not get a five the food was not done or horrible
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CAI’ve been on 20 cruises with 7 cruiselines I’ve been on 20 cruises with seven different cruise lines, if Virgin Voyages is your first ever cruise you’re really setting yourself a really high bar.! Fantastic food and restaurants, amazing that soft drinks is unlimited and included. The only thing is getting used to booking all the restaurants and shows which unfortunately we missed out on some due to high demand and overbooked. Small theatre!
Anita Paz
GBTop notch experience Top notch experience ! From the culinary ; live events ; cocktails ; spa ; gym; pool facilities ; ports and relaxation at its best ! Can’t say enough to invite others to join the Sailors as us that have enjoyed to come aboard !