I’ve been on 20 cruises with 7 cruiselines I’ve been on 20 cruises with seven different cruise lines, if Virgin Voyages is your first ever cruise you’re really setting yourself a really high bar.! Fantastic food and restaurants, amazing that soft drinks is unlimited and included. The only thing is getting used to booking all the restaurants and shows which unfortunately we missed out on some due to high demand and overbooked. Small theatre!

Sad To Report I’m surprised that such a nice experience can be ruined due to corporate greed. There was a $453.68 charge on my account. I called customer service and now they are refusing to honor their agreement and give me a refund. I have writing that I’m due this refund but I will need to take legal action. If you sail with them be sure to get costs writing.

Sexual advances from a Crew member with no action taken.. Similar to the review posted by Michael Healy on 14th March my partner too was hit on by a staff member called Dion J***** who propositioned her for sex. Again, similarly to the other review left by Michael it was reported to VV customer services but they have done nothing at all. Absolutely appalling.

Lovely customer service from Nicholas Been going back and fourth with customer service for a while over an issue. Everyone is always so lovely however, really pleased with Nicholas who I spoke to today. He is one of the supervisors and was really friendly and happy to resolve my problem as quick as possible. I really appreciate it! Thank you so much. We absolutely love Virgin Voyages. We had our first ever one last year and have since booked 4 more.

Cancelled our booked cruise, no customer service since Cancelled our booked cruise, after emailing and emailing and finally contacting via social media... they emailed us with an offer of a replacement cruise but since then we have had nothing but radio silence (we have followed up with them multiple times) to see what our options are. Moral of the story... don't book anything with Virgin Voyages