CM
GBGreat locations, bad boat experiences While the locations were great; this is not a cruise for those individuals who would rather not see or experience overly extroverted LGTBQ+ environments. Adults only cruise. The no-drugs warning is not complied with whatsoever. If you do not like the smell of marijuana, do not for one second think the no-drugs sign prevents people from brining it on the boat, or smoking it on the beach you go to in Bimini. The room was decent, nothing extravagant. The non-square room creates an issue with getting around the bed to the balcony. If you don’t want to look at rescue boats, get a room above floor 10. The staff were great with assistance and service.
Mark S
GBWhat a poor way to treat customers What a poor way to treat customers. We booked a cruise and paid for the ultimate experience - the massive suite. A pretty penny. We paid upfront. The sign of a good customer. We have 3 other very large holidays with the Virgin group - significant monies. Then without warning I got a 15 second voice mail 2 weeks ago telling me my sailign had been cancelled and I would be refunded. No offer of a rebooking, any chance of getting that cabin size less than 10 months away from the desired sailing. Messages sent by me, absolutely rubbish responses, 'your travel agent will refund you' - I never booked with an agent I booked directly with Virgin! No refund, no offer of a rebook, no human contact, wondering whether Virgin have totally lost the plot.
Anita Paz
GBTop notch experience Top notch experience ! From the culinary ; live events ; cocktails ; spa ; gym; pool facilities ; ports and relaxation at its best ! Can’t say enough to invite others to join the Sailors as us that have enjoyed to come aboard !
Graham
AUCan’t rate this cruise line highly enough. Exceptional service. 4 and 5 star restaurants. Food was amazing. Cabin and balcony had ample amount of space and good facilities. We never struggled to find seating/loungers to relax or participate in the many activities. We will be back for sure. Pity next season for us down under has been cancelled🤨
John Williams
GBSexual advances from a Crew member with no action taken.. Similar to the review posted by Michael Healy on 14th March my partner too was hit on by a staff member called Dion J***** who propositioned her for sex. Again, similarly to the other review left by Michael it was reported to VV customer services but they have done nothing at all. Absolutely appalling.