One of the best vacations EVER One of the best vacations EVER! The staff at Virgin are so incredible especially Karina our Rockstar agent! She was so professional and accommodating on both of our voyages (we sailed back to back April 7-17! Gabriel was great too! We are definitely planning another voyage for next year! The food was delicious, our suite was a “cheeky corner suite” with an aft balcony which I highly recommend! Zsolt at the On the Rocks bar was a fantastic server along with Dragona our housekeeper who was also top notch! Ayu at Richard’s Rooftop became our sweet friend as well! She was so attentive! We had no idea how great an all adult cruise was until we sailed Virgin- I cannot recommend this cruise line enough and even got teary eyed when we disembarked. The entertainment was great and Scarlet Night was definitely worth it! One thing I failed to do was rent a golf cart in Grand Turk which I would recommend doing in advance next time.

Concerned The Resilient Lady is a lovely, modern ship. The restaurants, food and staff are exceptional. I am, however, disappointed by the lack of concern over what could become quite a problem. I was bitten by something in my cabin. The bites look quite like those of a bed bug. It took 3 visits for an investigation and I never received an update from them. I was promised a call and was to have my laundry done-never happened. Another in our group was also bitten and I've since discovered another on a different floor. The manager was not interested and seemed not to want to take any precautionary measures to prevent a possible outbreak or that I may take it home. I spent a rather unpleasant 2 weeks with weeping itchy bites. Let's hope it doesn't spread.

What a poor way to treat customers What a poor way to treat customers. We booked a cruise and paid for the ultimate experience - the massive suite. A pretty penny. We paid upfront. The sign of a good customer. We have 3 other very large holidays with the Virgin group - significant monies. Then without warning I got a 15 second voice mail 2 weeks ago telling me my sailign had been cancelled and I would be refunded. No offer of a rebooking, any chance of getting that cabin size less than 10 months away from the desired sailing. Messages sent by me, absolutely rubbish responses, 'your travel agent will refund you' - I never booked with an agent I booked directly with Virgin! No refund, no offer of a rebook, no human contact, wondering whether Virgin have totally lost the plot.

Most Epic Experience I had the most amazing experience anyone could imagine. I’ve often experience car sickness as a passenger. So I prepared myself, by buying lots of medications for motion sickness. I never use any of those items, because I was just fine. It was the smoothest sail ever!!! The food was amazingly fresh, the ship was immaculately clean, the staff were awesome. The entertainment was wonderful !! I had so much fun experience, I’m exhausted talking about it. I just want to recover and plan my next voyage.

Can’t rate this cruise line highly enough. Exceptional service. 4 and 5 star restaurants. Food was amazing. Cabin and balcony had ample amount of space and good facilities. We never struggled to find seating/loungers to relax or participate in the many activities. We will be back for sure. Pity next season for us down under has been cancelled🤨