Virgin Voyages

1000 South Pine Island Road, Suite 600, 33324, Plantation, United States
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3.50
Based on 20 Reviews

5

50.00%

4

10.00%

3

10.00%

2

0.00%

1

30.00%
About Virgin Voyages

Ahoy! Virgin Voyages sets sail on 18+ cruises in the Caribbean and Mediterranean with home ports in Miami, Florida and Barcelona, Spain. Virgin Voyages' experiences bring a ‘Sea Change’ to the cruise industry through a commitment to sustainability and diversity, as well as reigniting the discovery and passion for travel that our Sailors demand. The first ship, Scarlet Lady will sail to our Caribbean destinations including Bimini, Puerto Plata, Costa Maya, Playa del Carmen, Cozumel, Key West, and San Juan. Sailors will venture on 4- to 7-night, no rules, no limits sea voyages filled with seaborne intrigue, 20+ gourmet eateries, stunning shows by famous DJs, wellness and relaxation, and--yes--partying till the sun’s up.

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Melissa Benton
GB

Sad To Report I’m surprised that such a nice experience can be ruined due to corporate greed. There was a $453.68 charge on my account. I called customer service and now they are refusing to honor their agreement and give me a refund. I have writing that I’m due this refund but I will need to take legal action. If you sail with them be sure to get costs writing.

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CA

I’ve been on 20 cruises with 7 cruiselines I’ve been on 20 cruises with seven different cruise lines, if Virgin Voyages is your first ever cruise you’re really setting yourself a really high bar.! Fantastic food and restaurants, amazing that soft drinks is unlimited and included. The only thing is getting used to booking all the restaurants and shows which unfortunately we missed out on some due to high demand and overbooked. Small theatre!

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John Williams
GB

Sexual advances from a Crew member with no action taken.. Similar to the review posted by Michael Healy on 14th March my partner too was hit on by a staff member called Dion J***** who propositioned her for sex. Again, similarly to the other review left by Michael it was reported to VV customer services but they have done nothing at all. Absolutely appalling.

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Graham
AU

Can’t rate this cruise line highly enough. Exceptional service. 4 and 5 star restaurants. Food was amazing. Cabin and balcony had ample amount of space and good facilities. We never struggled to find seating/loungers to relax or participate in the many activities. We will be back for sure. Pity next season for us down under has been cancelled🤨

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Rimsha
GB

Lovely customer service from Nicholas Been going back and fourth with customer service for a while over an issue. Everyone is always so lovely however, really pleased with Nicholas who I spoke to today. He is one of the supervisors and was really friendly and happy to resolve my problem as quick as possible. I really appreciate it! Thank you so much. We absolutely love Virgin Voyages. We had our first ever one last year and have since booked 4 more.

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