Mike Kinmans
GBCaressa Devers Caressa Devers was on point on every detail from hidden fees to kiliwatt per hour charges.Polite and courteous and professional would be the words to describe her. Thank you Integrity for having a HR team to spot such a talent. Mike Kinman -Senior Manager Energy Transfer Pipeline.
Jim Remmel
GBLilah was very informative and made the… Lilah was very informative and made the transition to Integrity easy. She was persistent which is a good thing since the contract will save us money.
Robert Albright
GBI got tricked into changing from my old… I got tricked into changing from my old electric supplier. I would never tell anyone to become your customer. i think you are nothing more then scammers... VERY BAD COMPANY PACTICES!!!!!!
Tony
GBRude customer service rep The lady that called me yesterday was very rude. It was so odd how she argued with me about my thoughts regarding energy pricing over the next few months. She was listening to me discuss energy pricing with my wife while I was on hold. The customer rep put me on hold to look up pricing. She said she was listening to my comments about this being an election year and how sometimes energy pricing drops as you near an election. She basically said that was a ridiculous idea and that if I didn't sign now, that I'll be hit with huge rates in 2026 when it's time for a new contract. She was obviously fired up about something. She kept cutting me off during the conversation. I ended up just hanging up on her because she was obnoxious.
Michelle B
GBI was pressured into signing this… I was pressured into signing this contract with usurious rates for a very long amount of time (48 months) & horrendous cancellation fees for commercial customers. The Rep said gas prices were going to drastically increase & from everything I'm seeing, that is a blatant lie. I am thoroughly upset with "Integrity" Energy & with myself, for believing her.