Heather Covault
GBI appreciate Ann and all of her… I appreciate Ann and all of her information. She is very information and communicates well. I had a lot of questions and she was patient and responded accordingly. I of course did not like that my upcoming renewal was now void due to a market/vendor going under but that is not Integrity's fault. It does cause financial hiccups as the new price will be higher than originally planned. Would love to see if there is a way to avoid this in the future
Bobby Acosta
GBOne happy customer! I was truly impressed by how simple and quick the whole process took of changing my electricity provider. I can tell that your employees are properly trained to do their job well. You have the right people in place to take care of your customers. The result of retaining customers time and time again comes from #1 how they are properly treated and #2 how efficient a company is run. I’m here to tell you that you have both. Keep up the good work! GOD bless!
Jim Remmel
GBLilah was very informative and made the… Lilah was very informative and made the transition to Integrity easy. She was persistent which is a good thing since the contract will save us money.
Michelle B
GBI was pressured into signing this… I was pressured into signing this contract with usurious rates for a very long amount of time (48 months) & horrendous cancellation fees for commercial customers. The Rep said gas prices were going to drastically increase & from everything I'm seeing, that is a blatant lie. I am thoroughly upset with "Integrity" Energy & with myself, for believing her.
Dale
GBAngela at Integrity was very patient!! Angela was very patient explaining her suggestions for the best energy plan for us. Although she called a little bit too early, like 6 months ago, when I asked her to wait till it was closer to our renewal date, she was very nice about it and did, indeed, call me at the better time. She made it very easy to understand my choices and didn't badger me to sign up for a longer time than I was comfortable with. I was very happy with our new rates and terms.