Dale
GBAngela at Integrity was very patient!! Angela was very patient explaining her suggestions for the best energy plan for us. Although she called a little bit too early, like 6 months ago, when I asked her to wait till it was closer to our renewal date, she was very nice about it and did, indeed, call me at the better time. She made it very easy to understand my choices and didn't badger me to sign up for a longer time than I was comfortable with. I was very happy with our new rates and terms.
Tony
GBRude customer service rep The lady that called me yesterday was very rude. It was so odd how she argued with me about my thoughts regarding energy pricing over the next few months. She was listening to me discuss energy pricing with my wife while I was on hold. The customer rep put me on hold to look up pricing. She said she was listening to my comments about this being an election year and how sometimes energy pricing drops as you near an election. She basically said that was a ridiculous idea and that if I didn't sign now, that I'll be hit with huge rates in 2026 when it's time for a new contract. She was obviously fired up about something. She kept cutting me off during the conversation. I ended up just hanging up on her because she was obnoxious.
Darryl Kinkead
GBI switched to Integrity Energy for a… I switched to Integrity Energy for a single-year contract. At first, they offered a higher rate, but after researching, they matched a better rate I found. Their agents were pushy, but I eventually got a satisfactory deal.
Jim Remmel
GBLilah was very informative and made the… Lilah was very informative and made the transition to Integrity easy. She was persistent which is a good thing since the contract will save us money.
Kevin Johnson
GBBusiness switch The Integrity representative (Ashley O.) was not at all pushy or aggressive and gave me plenty of time to research current electricity pricing, trends and forecasts. Once I confirmed everything she had said and researched Integrity, I was comfortable in switching to them. The process was easy.