T Lynn
USOutstanding service From start to finish, this was an all-around wonderful experience. The level of customer service provided was outstanding. Melody went above and beyond to help us with out needs, The 3 young men at the warehouse for pick-up were sweet, kind, and helpful. I would highly recommend A1 SOLAR!
Jake
USVery odd experience/scam Very odd experience, sounded like a scam. I called, it rang a call center with some odd european ring tone. The lady said I can't have the pickup address until I order. To me this is utter BS. Not taking the risk. Adios amigos!
Brian “DiscerningObserver” She
USMy order was ready to go when I got… My order was ready to go when I got there. The solar panels looked great and they fit perfectly in the back of my SUV, so the sated size was accurate. The power output of the 2 Meyer Burger 395 watt panels are topping 605 watts together. More than expected!
scott sonderly
USThe address given was not for the… The address given was not for the correct entry to the facility (rather a main door which was not staffed) so I was wandering around trying to find the correct entrance. There was no map in my instructions rather a picture of a building from the air which was not helpful. Most of the doors were locked and so I could not find anyone to direct me except by accident finding some ppl at lunch.. Beforehand, I had called your 800 number to notify I was picking up in 1.5 hrs but the info never made it to the facility. The door number in your email was incorrect and I was given another one at the guard gate. So I went back and forth between the doors knocking then banging on them - before finally being let inside then directed to the other door. The panels were not packaged - but were banded without me seeing them. So they were unbanded and then re-banded. This was a very frustrating experience I doubt I will be your future customer. Why don't you provide even simple things. A map would be more helpful than your fancy video. Don't understand what is wrong here.
Dtognetti
USgreat experience From start to finish this was one of my best online buying experiences. Bought 6 panels at a great price and scheduled to pick them up in person 17 miles away from my home. After my purchase they called to verify the purchase and find out how/when I wanted to pick them. All responses were quick, friendly and professional. I arrive at the warehouse to pick up the panels and it had to be one of the cleanest and most organized warehouses I have been too. Loaded up and on our way in about 10 minutes. Don’t hesitate to purchase from A1 Solar Store!