Customer for Life I am so happy I started using Power Wizard! Upon signing up, they got back to me immediately with an excellent electric rate and company, saving me the frustrating hassle of researching and deciphering different plans. The yearly membership paid for itself within two months. It feels good to know that I'm getting the best rate for my usage with no surprises. There's no question that I'm a customer for life!

I have three accounts with power… I have three accounts with power wizard. My first experience was great. Fabulous customer service! Second experience customer service was a bit lacking. Third experience, the first person I spoke with I had a really hard time understanding. Although the agent was very nice and tried to help in every way. I had a very difficult time understanding him and had to asked to be passed off to another agent to complete my set up.

…don’t subscribe The Erik charges that the customer service person said would be withdrawn from my account, actually went through. The $93.11 charge as well as the $8.66 charge went through yesterday. I also canceled my subscription yesterday. And I am awaiting another call today from your customer service people to see what y’all are gonna do about it. Not happy at all.

Hidden charges Ok, you can have the $8 and change. Fact is, you can't have 2 electric power companies at the same time. When one company began, the other automatically ends. You can research and find that the end date was, March 8th even without my saying it but, ok if that's the way you want to go and if you keeping $8 if more important to you than the customer (me) on a disability salary! I'll share this on your reviews.

I was satisfied with the service all… I was satisfied with the service all the way until the last company I got signed up with PowerNext. They last two bills I've paid through my bank 9 days later they claim they haven't gotten yet but the check from my bank which is Bank of America was deposited on the date if payment. Not only that everytime I call somebody from customer service a non English speaking person comes on with language barrier and nothing gets solved. And on top of that I was signed up with this company for 2 years and I'm still paying PowerWizard monthly for nothing.