YSG installed my rooftop Solar 8 months… YSG installed my rooftop Solar 8 months ago in the 1st week of November 2021, but not hooked up to the CON ED grid yet. For about 8 months we have been waiting and no update/ and no response to my emails and phone calls the last several months. Very unfortunate. Installation was prompt; Ken and Chelsea were very cooperative and always available. I contacted ConEdison about our project (case #587730). The caseworker Ms. Johnson was very nice; said YSG did not sign off yet. I am really worried I was scammed by YSG? Also worried they changed the name of the company to Alpha Solar. Are they planning to dump YSG Customers? So many complaints against them on BBB. I am really worried if I do not get a satisfactory explanation why my solar project #MC-587730 for Service Address ...., Bellerose, NY 11426. Con Edison wrote"Hi David Magid, The final documents have been pending for a few months now. Please submit as soon as possible, and provide the current status of the project". Unfortunately, I haven't received any answer yet, since this correspondence several weeks ago.

Way to go YSG and THANK YOU CHELSEA One word Chelsea! You did an amazing job with our solar panel project. We signed a contract about 2 months ago and my partner and I had a lot of questions and concerns (our first home). We had lots of construction at the home and had questionable experiences with our flooring company ( a story for another day) and the solar project was next so we had a bit skeptical. Chelsea was able to answer all of our questions and even was kind enough to allow us to text her, and sometimes even into the late hours of the night, which we thought was so nice of her. My last electric bill was $23 from ConEdison. The solar panels are all black solar panels and they make our house just amazing! Way to go YSG and THANK YOU CHELSEA

Great Company For the past two years I have been saving and question I have they always answer. I don't regret this decision I made by switching to solar panels. Customer service was a great experience and easy people to work with.

Terrible Company. Terrible Customer Service. One of the worst experiences I've ever had w/ any company. The project took 9 months to complete w/ almost no communication once documents were signed. The company didn't get permits from my town before installing and installed incorrectly according to code. They also didn't upgrade my service panel even though it was in the contract and are still trying to get out of it. The solar panels were installed 4 months ago and are still not turned on and can't get a hold of anyone from the company or get a callback.

YSG IS THE WAY TO GO You Save Green solar has been the best choice I made. The Installation process was smooth. The staff was very respectful and very professional. I Highly recommend them if you want to save green.