Paul Shipman
USThe company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.
Frank Tedeschi
USThe Company doesn't deliver on its… The Company doesn't deliver on its promises and seems like a total rip off. They were supposed to reduce my energy bill, but instead they have increased - ALMOST doubled. I cancelled the service over 2 months ago, but just received a 3rd bill since as they blame their inability to cancel the service on our electricity provider. STAY AWAY!
Robert Balboni
USSolar Benefits for Everyone I recently subscribed to a solar farm through a company called Nexamp. The representative explained how I could achieve a savings on my electric bill by participating in a solar farm without installing solar panels on my home. This is a novel concept and a great way to save on your electric bill. I highly endorse this company and have suggested this to friends and family.
Kathie Deaver
USHelp to reduce your carbon footprint Nexamp is committed to healing the planet via alternate energy sources, mainly solar. They allow customers to buy into this mission, thereby reducing the individual/family's carbon footprint and saving money in the long-run. The model is a bit unusual, as it actually pays your energy provider (ie, National Grid, NYSEG, etc.) for the credits you earn, as you pay Nexamp. The amount they pay on your behalf is reduced from your energy bill. I won't get into how and what they do in detail. You can read that on their website. (Just google Nexamp.) I will say, though, if everyone in the area they serve subscribed to this company, our collective carbon footprint would be greatly reduced. I am very happy to be one "bristle in the brush" Nexamp is using to clean our environment.
customer
USAfter a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful