Professional Paint & hardware
GBNonsense company… I personally think this nexamp is nothing but none sense, I signed up thinking I am save, but unfortunately if carefully review your grid bills, you will notice that the charge grid shows as credit in nexamp is higher, so no savings but paying more and adding another bill to your budget for nonsense, take my word cancel nexamp and just deal with national grid directly, let nexamp deal with grid except dealing with you. Future is scam of this company. I am cancelling mine.
customer
GBAfter a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful
Crystal Tomlin
GBBasically a scam Basically a scam There are no "cancellation fees" but they bill you huge amounts for multiple billing cycles after cancellation. That is worse in my opinion because so far it's amount to $500, give me a cancellation fee instead! It is incredibly expensive and not affordable. For me, it is more than my monthly electric bill! I've spent so far $1400 and saved $63.98... And I've had it only for 7 months. I am never doing anything solar again. This is complete BS. Nexamp makes me sick to my stomach.
Wayne Printy
GBThe advertising is extremely deceptive… The advertising is extremely deceptive regarding the discount. In Maine, the discount will be off of the standard offer. If you have selected a different energy supplier, you will not receive the discount off of the other supplier's charges. When the standard offer rates jump steeply, as they did for 2023, and you have a lower price contract with another supplier, the discount applied to to the standard offer may result in a bill that is HIGHER than you would pay without this solar contract. The kWh hours you banked this summer at such high prices will be used to offset this winter's bills that would otherwise have much lower kWh prices. Looking at the bigger picture, the cost of solar power is largely fixed cost infrastructure while the cost of fossil fuel is largely variable market costs for fuel. Why should we pay more for fixed cost solar electricity just because the price of fossil fuels goes up?
Susan Coveney
GBSending solar power to my Utility Co. is good. I am delighted that I have finally started to receive "CDG" credits on my utility bill; I am pleased to be sending solar power into my electrical grid. I signed up years ago before they built my local solar array and it was months, if not years before the next contact from Nexamp. At the beginning of last year, I started receiving the CDG credits. As a retired CPA, I'd like Nexamp's billing to be fuller and to correspond to what I'm seeing on the bill from my electric company. At the moment, the 2 accounting systems are living in separate universes. At the moment, I've had 2 months where I paid no utility bill because of accumulated CDG credits. It's a lovely experience, but doesn't seem realistic. On the other hand, I can't find any data on the amount of this accumulated credit on the Nexamp website. Bewildered in Upstate NY--where it's winter and I'm definitely using a lot of electricity.