Jeanne me
GBSolar delivery fine but... Solar delivery fine. Accounting - ??maybe improving. After a months-long battle with their accounting dept they finally rectified the mess today. Hopefully they will straighten things out going forward for everyone b/c there have been more complaints than mine. Fingers crossed for them (but i left the service due to the problems).
Mary
GBI wish there would only be one bill… I wish there would only be one bill sent wither by email or snail mail. Bills are confusing. I like saving a bit on money on electricity costs
Chris K
GBI have reviewed previously I have reviewed previously, but feel an update is warranted. We finally canceled this nonsense after several attempts to get a clear answer on billing. If you look at the other reviews with similar experiences, you will note Nexamps long, winding explanations, that really don'texplain anything. Be advised, you will start out ok, but after awhile you will start getting multiple bills each month, all for different amounts with different due dates. If you have your bill payments budgeted and planned each month (like most households), this becomes problematic. They bill "in arrears"... we got a bill in December for July, but they had no explanation for that delay (National Grid showed the credits on the July bill); and yes, they sent a bill every month in between. They will talk in circles and never fully explain. There were no savings, which was fine, we signed up for environmental reasons, but we are done. Grid sends one easy to understand bill once each month with a single due date. Save your money and your sanity and avoid Nexamp.
Frank Tedeschi
GBThe Company doesn't deliver on its… The Company doesn't deliver on its promises and seems like a total rip off. They were supposed to reduce my energy bill, but instead they have increased - ALMOST doubled. I cancelled the service over 2 months ago, but just received a 3rd bill since as they blame their inability to cancel the service on our electricity provider. STAY AWAY!
Linda and Steve Davis
GBSerious billing problems & no support In February of this year, NEXAMP billed me exactly TWICE what my bill should be -- they DOUBLED my Nat'l Grid KWH. I have been trying for two weeks to get a correctionof this problem (cases: # 00322348 & # 00325873) but this problem has not been resolved. I called NEXAMP a week ago (March 12th) to try to unenroll in ONEBILL and to cancel my autopay. Today, on their website, I am still enrolled in ONEBILL and therefore am unable to cancel autopay.