Susan Coveney
GBSending solar power to my Utility Co. is good. I am delighted that I have finally started to receive "CDG" credits on my utility bill; I am pleased to be sending solar power into my electrical grid. I signed up years ago before they built my local solar array and it was months, if not years before the next contact from Nexamp. At the beginning of last year, I started receiving the CDG credits. As a retired CPA, I'd like Nexamp's billing to be fuller and to correspond to what I'm seeing on the bill from my electric company. At the moment, the 2 accounting systems are living in separate universes. At the moment, I've had 2 months where I paid no utility bill because of accumulated CDG credits. It's a lovely experience, but doesn't seem realistic. On the other hand, I can't find any data on the amount of this accumulated credit on the Nexamp website. Bewildered in Upstate NY--where it's winter and I'm definitely using a lot of electricity.
Robert Balboni
GBSolar Benefits for Everyone I recently subscribed to a solar farm through a company called Nexamp. The representative explained how I could achieve a savings on my electric bill by participating in a solar farm without installing solar panels on my home. This is a novel concept and a great way to save on your electric bill. I highly endorse this company and have suggested this to friends and family.
Crystal Tomlin
GBBasically a scam Basically a scam There are no "cancellation fees" but they bill you huge amounts for multiple billing cycles after cancellation. That is worse in my opinion because so far it's amount to $500, give me a cancellation fee instead! It is incredibly expensive and not affordable. For me, it is more than my monthly electric bill! I've spent so far $1400 and saved $63.98... And I've had it only for 7 months. I am never doing anything solar again. This is complete BS. Nexamp makes me sick to my stomach.
Elizabeth
GBSupporting solar. Excellent customer service. I signed up for solar to support renewable energy. The billing process was confusing at first, but the customer service representative I spoke with was fantastic. Now that I have the hang of the billing process, this is an easy way for me to support solar.
Linda and Steve Davis
GBSerious billing problems & no support In February of this year, NEXAMP billed me exactly TWICE what my bill should be -- they DOUBLED my Nat'l Grid KWH. I have been trying for two weeks to get a correctionof this problem (cases: # 00322348 & # 00325873) but this problem has not been resolved. I called NEXAMP a week ago (March 12th) to try to unenroll in ONEBILL and to cancel my autopay. Today, on their website, I am still enrolled in ONEBILL and therefore am unable to cancel autopay.