I have paid more for nexamp then i ever… I have paid more for nexamp then i ever have before. I reviewed my bill with central hudon and didnt have a clue what nexamp was doing.Call nexamp and couldnt explain central hudson was doing. I closed my account in october and still am getting bills.Central hudson didnt get any payments. NEVER AGAIN>

The company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.

Initial sign on was a very easy…making change no problem Initial sign on was a very easy process. We got all our questions answered and to date everything that was promised has happened. We wanted to enroll in auto pay and had no problem doing so, the website was easy to maneuver. And recently we needed to change our payment option, and once again had no problem adding the new information & setting up our new preferences. We have also found all the information on Nexamp’s website to be very informative- ie shows our solar & storage location.

Sending solar power to my Utility Co. is good. I am delighted that I have finally started to receive "CDG" credits on my utility bill; I am pleased to be sending solar power into my electrical grid. I signed up years ago before they built my local solar array and it was months, if not years before the next contact from Nexamp. At the beginning of last year, I started receiving the CDG credits. As a retired CPA, I'd like Nexamp's billing to be fuller and to correspond to what I'm seeing on the bill from my electric company. At the moment, the 2 accounting systems are living in separate universes. At the moment, I've had 2 months where I paid no utility bill because of accumulated CDG credits. It's a lovely experience, but doesn't seem realistic. On the other hand, I can't find any data on the amount of this accumulated credit on the Nexamp website. Bewildered in Upstate NY--where it's winter and I'm definitely using a lot of electricity.

Great savings. Fantastic customer support. I have been a customer for almost a year and they have been saving me money. As others have stated, the billing took a little bit to get used to, but everyone at the company I spoke with was friendly and knowledgeable. I appreciate the time they took to explain everything to me.