Linda and Steve Davis
GBSerious billing problems & no support In February of this year, NEXAMP billed me exactly TWICE what my bill should be -- they DOUBLED my Nat'l Grid KWH. I have been trying for two weeks to get a correctionof this problem (cases: # 00322348 & # 00325873) but this problem has not been resolved. I called NEXAMP a week ago (March 12th) to try to unenroll in ONEBILL and to cancel my autopay. Today, on their website, I am still enrolled in ONEBILL and therefore am unable to cancel autopay.
Catherine
GBNexamp is an exciting environmental explorer.… Nexamp is an exciting environmental explorer, with an amazingly efficient Payments staff. Our solar farm in Fairfield, Maine opened this summer. The credits on my electric bill brought peace to my heart as I viewed TV news videos covering the projected collapse of our national grid.
Frank Tedeschi
GBThe Company doesn't deliver on its… The Company doesn't deliver on its promises and seems like a total rip off. They were supposed to reduce my energy bill, but instead they have increased - ALMOST doubled. I cancelled the service over 2 months ago, but just received a 3rd bill since as they blame their inability to cancel the service on our electricity provider. STAY AWAY!
Elizabeth
GBSupporting solar. Excellent customer service. I signed up for solar to support renewable energy. The billing process was confusing at first, but the customer service representative I spoke with was fantastic. Now that I have the hang of the billing process, this is an easy way for me to support solar.
Jeanne me
GBSolar delivery fine but... Solar delivery fine. Accounting - ??maybe improving. After a months-long battle with their accounting dept they finally rectified the mess today. Hopefully they will straighten things out going forward for everyone b/c there have been more complaints than mine. Fingers crossed for them (but i left the service due to the problems).