Catherine
GBNexamp is an exciting environmental explorer.… Nexamp is an exciting environmental explorer, with an amazingly efficient Payments staff. Our solar farm in Fairfield, Maine opened this summer. The credits on my electric bill brought peace to my heart as I viewed TV news videos covering the projected collapse of our national grid.
customer
GBAfter a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful
Jessica
GBGreat savings. Fantastic customer support. I have been a customer for almost a year and they have been saving me money. As others have stated, the billing took a little bit to get used to, but everyone at the company I spoke with was friendly and knowledgeable. I appreciate the time they took to explain everything to me.
Peter
GBGood savings and friendly service Good savings on my electricity bill. After my solar farm was making energy I saw my bill from National Grid go way down. After a few weeks I had a bill from Nexamp, but it had a discount for my energy! Easy way for me to save money. I had a few questions and the customer service person I spoke with was lovely. Really friendly and patient with my questions.
Paul Shipman
GBThe company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.