Elizabeth
GBSupporting solar. Excellent customer service. I signed up for solar to support renewable energy. The billing process was confusing at first, but the customer service representative I spoke with was fantastic. Now that I have the hang of the billing process, this is an easy way for me to support solar.
Peter
GBGood savings and friendly service Good savings on my electricity bill. After my solar farm was making energy I saw my bill from National Grid go way down. After a few weeks I had a bill from Nexamp, but it had a discount for my energy! Easy way for me to save money. I had a few questions and the customer service person I spoke with was lovely. Really friendly and patient with my questions.
Kathie Deaver
GBHelp to reduce your carbon footprint Nexamp is committed to healing the planet via alternate energy sources, mainly solar. They allow customers to buy into this mission, thereby reducing the individual/family's carbon footprint and saving money in the long-run. The model is a bit unusual, as it actually pays your energy provider (ie, National Grid, NYSEG, etc.) for the credits you earn, as you pay Nexamp. The amount they pay on your behalf is reduced from your energy bill. I won't get into how and what they do in detail. You can read that on their website. (Just google Nexamp.) I will say, though, if everyone in the area they serve subscribed to this company, our collective carbon footprint would be greatly reduced. I am very happy to be one "bristle in the brush" Nexamp is using to clean our environment.
Professional Paint & hardware
GBNonsense company… I personally think this nexamp is nothing but none sense, I signed up thinking I am save, but unfortunately if carefully review your grid bills, you will notice that the charge grid shows as credit in nexamp is higher, so no savings but paying more and adding another bill to your budget for nonsense, take my word cancel nexamp and just deal with national grid directly, let nexamp deal with grid except dealing with you. Future is scam of this company. I am cancelling mine.
Mary Ellen
GBInitial sign on was a very easy…making change no problem Initial sign on was a very easy process. We got all our questions answered and to date everything that was promised has happened. We wanted to enroll in auto pay and had no problem doing so, the website was easy to maneuver. And recently we needed to change our payment option, and once again had no problem adding the new information & setting up our new preferences. We have also found all the information on Nexamp’s website to be very informative- ie shows our solar & storage location.