After a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful

I have reviewed previously I have reviewed previously, but feel an update is warranted. We finally canceled this nonsense after several attempts to get a clear answer on billing. If you look at the other reviews with similar experiences, you will note Nexamps long, winding explanations, that really don'texplain anything. Be advised, you will start out ok, but after awhile you will start getting multiple bills each month, all for different amounts with different due dates. If you have your bill payments budgeted and planned each month (like most households), this becomes problematic. They bill "in arrears"... we got a bill in December for July, but they had no explanation for that delay (National Grid showed the credits on the July bill); and yes, they sent a bill every month in between. They will talk in circles and never fully explain. There were no savings, which was fine, we signed up for environmental reasons, but we are done. Grid sends one easy to understand bill once each month with a single due date. Save your money and your sanity and avoid Nexamp.

The company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.

Solar Benefits for Everyone I recently subscribed to a solar farm through a company called Nexamp. The representative explained how I could achieve a savings on my electric bill by participating in a solar farm without installing solar panels on my home. This is a novel concept and a great way to save on your electric bill. I highly endorse this company and have suggested this to friends and family.

Nonsense company… I personally think this nexamp is nothing but none sense, I signed up thinking I am save, but unfortunately if carefully review your grid bills, you will notice that the charge grid shows as credit in nexamp is higher, so no savings but paying more and adding another bill to your budget for nonsense, take my word cancel nexamp and just deal with national grid directly, let nexamp deal with grid except dealing with you. Future is scam of this company. I am cancelling mine.