Robert Balboni
GBSolar Benefits for Everyone I recently subscribed to a solar farm through a company called Nexamp. The representative explained how I could achieve a savings on my electric bill by participating in a solar farm without installing solar panels on my home. This is a novel concept and a great way to save on your electric bill. I highly endorse this company and have suggested this to friends and family.
Mary Aufiero
GBI have paid more for nexamp then i ever… I have paid more for nexamp then i ever have before. I reviewed my bill with central hudon and didnt have a clue what nexamp was doing.Call nexamp and couldnt explain central hudson was doing. I closed my account in october and still am getting bills.Central hudson didnt get any payments. NEVER AGAIN>
Paul Shipman
GBThe company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.
Mary Ellen
GBInitial sign on was a very easy…making change no problem Initial sign on was a very easy process. We got all our questions answered and to date everything that was promised has happened. We wanted to enroll in auto pay and had no problem doing so, the website was easy to maneuver. And recently we needed to change our payment option, and once again had no problem adding the new information & setting up our new preferences. We have also found all the information on Nexamp’s website to be very informative- ie shows our solar & storage location.
customer
GBAfter a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful