Mary Aufiero
GBI have paid more for nexamp then i ever⦠I have paid more for nexamp then i ever have before. I reviewed my bill with central hudon and didnt have a clue what nexamp was doing.Call nexamp and couldnt explain central hudson was doing. I closed my account in october and still am getting bills.Central hudson didnt get any payments. NEVER AGAIN>
Peter
GBGood savings and friendly service Good savings on my electricity bill. After my solar farm was making energy I saw my bill from National Grid go way down. After a few weeks I had a bill from Nexamp, but it had a discount for my energy! Easy way for me to save money. I had a few questions and the customer service person I spoke with was lovely. Really friendly and patient with my questions.
Linda and Steve Davis
GBSerious billing problems & no support In February of this year, NEXAMP billed me exactly TWICE what my bill should be -- they DOUBLED my Nat'l Grid KWH. I have been trying for two weeks to get a correctionof this problem (cases: # 00322348 & # 00325873) but this problem has not been resolved. I called NEXAMP a week ago (March 12th) to try to unenroll in ONEBILL and to cancel my autopay. Today, on their website, I am still enrolled in ONEBILL and therefore am unable to cancel autopay.
Wayne Printy
GBThe advertising is extremely deceptive⦠The advertising is extremely deceptive regarding the discount. In Maine, the discount will be off of the standard offer. If you have selected a different energy supplier, you will not receive the discount off of the other supplier's charges. When the standard offer rates jump steeply, as they did for 2023, and you have a lower price contract with another supplier, the discount applied to to the standard offer may result in a bill that is HIGHER than you would pay without this solar contract. The kWh hours you banked this summer at such high prices will be used to offset this winter's bills that would otherwise have much lower kWh prices. Looking at the bigger picture, the cost of solar power is largely fixed cost infrastructure while the cost of fossil fuel is largely variable market costs for fuel. Why should we pay more for fixed cost solar electricity just because the price of fossil fuels goes up?
Crystal Tomlin
GBBasically a scam Basically a scam There are no "cancellation fees" but they bill you huge amounts for multiple billing cycles after cancellation. That is worse in my opinion because so far it's amount to $500, give me a cancellation fee instead! It is incredibly expensive and not affordable. For me, it is more than my monthly electric bill! I've spent so far $1400 and saved $63.98... And I've had it only for 7 months. I am never doing anything solar again. This is complete BS. Nexamp makes me sick to my stomach.