The company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.

I just signed up for NexAmp for a 2nd… I just signed up for NexAmp for a 2nd home we own, but only use for family and friends to gather for social events, and to havce additional garage parking for two of our collector vehicles (we call the house Casa Dde Shelby). We have a very large array of solar panels (70) on our main residence, but I could not invest justify getting solar panels for Casa De Shelby as our consumption levels are quite low. I track our consumption of utilities very month, and plan to alter the worksheet I use for Casa De Shelby to ascertain the actual net savings we get with NexAmp. It is clear to me that there is a delay with the NexAmo statements, so correlating the month of consumption will be a bit tricky as it relat4s to the month we receive the statements. I ought to be able to figure it all out, and then be able to slice the numbers up. I am not too worried about getting a 10% savings for electrical costs, although that would be nice. Rather, I am hoping to be able to derive the power we use with some kind of solar source. Since getting privately owned solar panels is not viable with this 2nd home, NexAmp seems to be a nice fit.

Supporting solar. Excellent customer service. I signed up for solar to support renewable energy. The billing process was confusing at first, but the customer service representative I spoke with was fantastic. Now that I have the hang of the billing process, this is an easy way for me to support solar.

Solar delivery fine but... Solar delivery fine. Accounting - ??maybe improving. After a months-long battle with their accounting dept they finally rectified the mess today. Hopefully they will straighten things out going forward for everyone b/c there have been more complaints than mine. Fingers crossed for them (but i left the service due to the problems).

Nonsense company… I personally think this nexamp is nothing but none sense, I signed up thinking I am save, but unfortunately if carefully review your grid bills, you will notice that the charge grid shows as credit in nexamp is higher, so no savings but paying more and adding another bill to your budget for nonsense, take my word cancel nexamp and just deal with national grid directly, let nexamp deal with grid except dealing with you. Future is scam of this company. I am cancelling mine.