The Company doesn't deliver on its… The Company doesn't deliver on its promises and seems like a total rip off. They were supposed to reduce my energy bill, but instead they have increased - ALMOST doubled. I cancelled the service over 2 months ago, but just received a 3rd bill since as they blame their inability to cancel the service on our electricity provider. STAY AWAY!

Solar delivery fine but... Solar delivery fine. Accounting - ??maybe improving. After a months-long battle with their accounting dept they finally rectified the mess today. Hopefully they will straighten things out going forward for everyone b/c there have been more complaints than mine. Fingers crossed for them (but i left the service due to the problems).

Supporting solar. Excellent customer service. I signed up for solar to support renewable energy. The billing process was confusing at first, but the customer service representative I spoke with was fantastic. Now that I have the hang of the billing process, this is an easy way for me to support solar.

After a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful

The advertising is extremely deceptive… The advertising is extremely deceptive regarding the discount. In Maine, the discount will be off of the standard offer. If you have selected a different energy supplier, you will not receive the discount off of the other supplier's charges. When the standard offer rates jump steeply, as they did for 2023, and you have a lower price contract with another supplier, the discount applied to to the standard offer may result in a bill that is HIGHER than you would pay without this solar contract. The kWh hours you banked this summer at such high prices will be used to offset this winter's bills that would otherwise have much lower kWh prices. Looking at the bigger picture, the cost of solar power is largely fixed cost infrastructure while the cost of fossil fuel is largely variable market costs for fuel. Why should we pay more for fixed cost solar electricity just because the price of fossil fuels goes up?