The company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.

I have paid more for nexamp then i ever… I have paid more for nexamp then i ever have before. I reviewed my bill with central hudon and didnt have a clue what nexamp was doing.Call nexamp and couldnt explain central hudson was doing. I closed my account in october and still am getting bills.Central hudson didnt get any payments. NEVER AGAIN>

Serious billing problems & no support In February of this year, NEXAMP billed me exactly TWICE what my bill should be -- they DOUBLED my Nat'l Grid KWH. I have been trying for two weeks to get a correctionof this problem (cases: # 00322348 & # 00325873) but this problem has not been resolved. I called NEXAMP a week ago (March 12th) to try to unenroll in ONEBILL and to cancel my autopay. Today, on their website, I am still enrolled in ONEBILL and therefore am unable to cancel autopay.

Good savings and friendly service Good savings on my electricity bill. After my solar farm was making energy I saw my bill from National Grid go way down. After a few weeks I had a bill from Nexamp, but it had a discount for my energy! Easy way for me to save money. I had a few questions and the customer service person I spoke with was lovely. Really friendly and patient with my questions.

Help to reduce your carbon footprint Nexamp is committed to healing the planet via alternate energy sources, mainly solar. They allow customers to buy into this mission, thereby reducing the individual/family's carbon footprint and saving money in the long-run. The model is a bit unusual, as it actually pays your energy provider (ie, National Grid, NYSEG, etc.) for the credits you earn, as you pay Nexamp. The amount they pay on your behalf is reduced from your energy bill. I won't get into how and what they do in detail. You can read that on their website. (Just google Nexamp.) I will say, though, if everyone in the area they serve subscribed to this company, our collective carbon footprint would be greatly reduced. I am very happy to be one "bristle in the brush" Nexamp is using to clean our environment.