Gilbert Hale
GBI just signed up for NexAmp for a 2nd… I just signed up for NexAmp for a 2nd home we own, but only use for family and friends to gather for social events, and to havce additional garage parking for two of our collector vehicles (we call the house Casa Dde Shelby). We have a very large array of solar panels (70) on our main residence, but I could not invest justify getting solar panels for Casa De Shelby as our consumption levels are quite low. I track our consumption of utilities very month, and plan to alter the worksheet I use for Casa De Shelby to ascertain the actual net savings we get with NexAmp. It is clear to me that there is a delay with the NexAmo statements, so correlating the month of consumption will be a bit tricky as it relat4s to the month we receive the statements. I ought to be able to figure it all out, and then be able to slice the numbers up. I am not too worried about getting a 10% savings for electrical costs, although that would be nice. Rather, I am hoping to be able to derive the power we use with some kind of solar source. Since getting privately owned solar panels is not viable with this 2nd home, NexAmp seems to be a nice fit.
Crystal Tomlin
GBBasically a scam Basically a scam There are no "cancellation fees" but they bill you huge amounts for multiple billing cycles after cancellation. That is worse in my opinion because so far it's amount to $500, give me a cancellation fee instead! It is incredibly expensive and not affordable. For me, it is more than my monthly electric bill! I've spent so far $1400 and saved $63.98... And I've had it only for 7 months. I am never doing anything solar again. This is complete BS. Nexamp makes me sick to my stomach.
Mary Ellen
GBInitial sign on was a very easy…making change no problem Initial sign on was a very easy process. We got all our questions answered and to date everything that was promised has happened. We wanted to enroll in auto pay and had no problem doing so, the website was easy to maneuver. And recently we needed to change our payment option, and once again had no problem adding the new information & setting up our new preferences. We have also found all the information on Nexamp’s website to be very informative- ie shows our solar & storage location.
Mary
GBI wish there would only be one bill… I wish there would only be one bill sent wither by email or snail mail. Bills are confusing. I like saving a bit on money on electricity costs
customer
GBAfter a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful