Wayne Printy
GBThe advertising is extremely deceptive… The advertising is extremely deceptive regarding the discount. In Maine, the discount will be off of the standard offer. If you have selected a different energy supplier, you will not receive the discount off of the other supplier's charges. When the standard offer rates jump steeply, as they did for 2023, and you have a lower price contract with another supplier, the discount applied to to the standard offer may result in a bill that is HIGHER than you would pay without this solar contract. The kWh hours you banked this summer at such high prices will be used to offset this winter's bills that would otherwise have much lower kWh prices. Looking at the bigger picture, the cost of solar power is largely fixed cost infrastructure while the cost of fossil fuel is largely variable market costs for fuel. Why should we pay more for fixed cost solar electricity just because the price of fossil fuels goes up?
Kathie Deaver
GBHelp to reduce your carbon footprint Nexamp is committed to healing the planet via alternate energy sources, mainly solar. They allow customers to buy into this mission, thereby reducing the individual/family's carbon footprint and saving money in the long-run. The model is a bit unusual, as it actually pays your energy provider (ie, National Grid, NYSEG, etc.) for the credits you earn, as you pay Nexamp. The amount they pay on your behalf is reduced from your energy bill. I won't get into how and what they do in detail. You can read that on their website. (Just google Nexamp.) I will say, though, if everyone in the area they serve subscribed to this company, our collective carbon footprint would be greatly reduced. I am very happy to be one "bristle in the brush" Nexamp is using to clean our environment.
Robert Balboni
GBSolar Benefits for Everyone I recently subscribed to a solar farm through a company called Nexamp. The representative explained how I could achieve a savings on my electric bill by participating in a solar farm without installing solar panels on my home. This is a novel concept and a great way to save on your electric bill. I highly endorse this company and have suggested this to friends and family.
Paul Shipman
GBThe company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.
Chris K
GBI have reviewed previously I have reviewed previously, but feel an update is warranted. We finally canceled this nonsense after several attempts to get a clear answer on billing. If you look at the other reviews with similar experiences, you will note Nexamps long, winding explanations, that really don'texplain anything. Be advised, you will start out ok, but after awhile you will start getting multiple bills each month, all for different amounts with different due dates. If you have your bill payments budgeted and planned each month (like most households), this becomes problematic. They bill "in arrears"... we got a bill in December for July, but they had no explanation for that delay (National Grid showed the credits on the July bill); and yes, they sent a bill every month in between. They will talk in circles and never fully explain. There were no savings, which was fine, we signed up for environmental reasons, but we are done. Grid sends one easy to understand bill once each month with a single due date. Save your money and your sanity and avoid Nexamp.