Nexamp is an exciting environmental explorer.… Nexamp is an exciting environmental explorer, with an amazingly efficient Payments staff. Our solar farm in Fairfield, Maine opened this summer. The credits on my electric bill brought peace to my heart as I viewed TV news videos covering the projected collapse of our national grid.

After a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful

Great savings. Fantastic customer support. I have been a customer for almost a year and they have been saving me money. As others have stated, the billing took a little bit to get used to, but everyone at the company I spoke with was friendly and knowledgeable. I appreciate the time they took to explain everything to me.

Solar delivery fine but... Solar delivery fine. Accounting - ??maybe improving. After a months-long battle with their accounting dept they finally rectified the mess today. Hopefully they will straighten things out going forward for everyone b/c there have been more complaints than mine. Fingers crossed for them (but i left the service due to the problems).

Serious billing problems & no support In February of this year, NEXAMP billed me exactly TWICE what my bill should be -- they DOUBLED my Nat'l Grid KWH. I have been trying for two weeks to get a correctionof this problem (cases: # 00322348 & # 00325873) but this problem has not been resolved. I called NEXAMP a week ago (March 12th) to try to unenroll in ONEBILL and to cancel my autopay. Today, on their website, I am still enrolled in ONEBILL and therefore am unable to cancel autopay.