Mary Aufiero
GBI have paid more for nexamp then i ever… I have paid more for nexamp then i ever have before. I reviewed my bill with central hudon and didnt have a clue what nexamp was doing.Call nexamp and couldnt explain central hudson was doing. I closed my account in october and still am getting bills.Central hudson didnt get any payments. NEVER AGAIN>
Susan Coveney
GBSending solar power to my Utility Co. is good. I am delighted that I have finally started to receive "CDG" credits on my utility bill; I am pleased to be sending solar power into my electrical grid. I signed up years ago before they built my local solar array and it was months, if not years before the next contact from Nexamp. At the beginning of last year, I started receiving the CDG credits. As a retired CPA, I'd like Nexamp's billing to be fuller and to correspond to what I'm seeing on the bill from my electric company. At the moment, the 2 accounting systems are living in separate universes. At the moment, I've had 2 months where I paid no utility bill because of accumulated CDG credits. It's a lovely experience, but doesn't seem realistic. On the other hand, I can't find any data on the amount of this accumulated credit on the Nexamp website. Bewildered in Upstate NY--where it's winter and I'm definitely using a lot of electricity.
Kathie Deaver
GBHelp to reduce your carbon footprint Nexamp is committed to healing the planet via alternate energy sources, mainly solar. They allow customers to buy into this mission, thereby reducing the individual/family's carbon footprint and saving money in the long-run. The model is a bit unusual, as it actually pays your energy provider (ie, National Grid, NYSEG, etc.) for the credits you earn, as you pay Nexamp. The amount they pay on your behalf is reduced from your energy bill. I won't get into how and what they do in detail. You can read that on their website. (Just google Nexamp.) I will say, though, if everyone in the area they serve subscribed to this company, our collective carbon footprint would be greatly reduced. I am very happy to be one "bristle in the brush" Nexamp is using to clean our environment.
Jeanne me
GBSolar delivery fine but... Solar delivery fine. Accounting - ??maybe improving. After a months-long battle with their accounting dept they finally rectified the mess today. Hopefully they will straighten things out going forward for everyone b/c there have been more complaints than mine. Fingers crossed for them (but i left the service due to the problems).
Mary Ellen
GBInitial sign on was a very easy…making change no problem Initial sign on was a very easy process. We got all our questions answered and to date everything that was promised has happened. We wanted to enroll in auto pay and had no problem doing so, the website was easy to maneuver. And recently we needed to change our payment option, and once again had no problem adding the new information & setting up our new preferences. We have also found all the information on Nexamp’s website to be very informative- ie shows our solar & storage location.