Mary Aufiero
GBI have paid more for nexamp then i ever… I have paid more for nexamp then i ever have before. I reviewed my bill with central hudon and didnt have a clue what nexamp was doing.Call nexamp and couldnt explain central hudson was doing. I closed my account in october and still am getting bills.Central hudson didnt get any payments. NEVER AGAIN>
Chris K
GBI have reviewed previously I have reviewed previously, but feel an update is warranted. We finally canceled this nonsense after several attempts to get a clear answer on billing. If you look at the other reviews with similar experiences, you will note Nexamps long, winding explanations, that really don'texplain anything. Be advised, you will start out ok, but after awhile you will start getting multiple bills each month, all for different amounts with different due dates. If you have your bill payments budgeted and planned each month (like most households), this becomes problematic. They bill "in arrears"... we got a bill in December for July, but they had no explanation for that delay (National Grid showed the credits on the July bill); and yes, they sent a bill every month in between. They will talk in circles and never fully explain. There were no savings, which was fine, we signed up for environmental reasons, but we are done. Grid sends one easy to understand bill once each month with a single due date. Save your money and your sanity and avoid Nexamp.
Gilbert Hale
GBI just signed up for NexAmp for a 2nd… I just signed up for NexAmp for a 2nd home we own, but only use for family and friends to gather for social events, and to havce additional garage parking for two of our collector vehicles (we call the house Casa Dde Shelby). We have a very large array of solar panels (70) on our main residence, but I could not invest justify getting solar panels for Casa De Shelby as our consumption levels are quite low. I track our consumption of utilities very month, and plan to alter the worksheet I use for Casa De Shelby to ascertain the actual net savings we get with NexAmp. It is clear to me that there is a delay with the NexAmo statements, so correlating the month of consumption will be a bit tricky as it relat4s to the month we receive the statements. I ought to be able to figure it all out, and then be able to slice the numbers up. I am not too worried about getting a 10% savings for electrical costs, although that would be nice. Rather, I am hoping to be able to derive the power we use with some kind of solar source. Since getting privately owned solar panels is not viable with this 2nd home, NexAmp seems to be a nice fit.
customer
GBAfter a difficult time, a senior exec called me! I have had a tough time understanding the Nexamp cost. For almost 10 days, the phone experience was terrible. Out of the blue, Erik, a senior VP called. He took great measure to research and explain our account. We made some adjustments, and we are going to give Nexamp another try in hopes of seeing the true savings expounded. And, I really appreciated Erik speaking with us several times thru this. The customer service line was terrible, but Erik was wonderful
Wayne Printy
GBThe advertising is extremely deceptive… The advertising is extremely deceptive regarding the discount. In Maine, the discount will be off of the standard offer. If you have selected a different energy supplier, you will not receive the discount off of the other supplier's charges. When the standard offer rates jump steeply, as they did for 2023, and you have a lower price contract with another supplier, the discount applied to to the standard offer may result in a bill that is HIGHER than you would pay without this solar contract. The kWh hours you banked this summer at such high prices will be used to offset this winter's bills that would otherwise have much lower kWh prices. Looking at the bigger picture, the cost of solar power is largely fixed cost infrastructure while the cost of fossil fuel is largely variable market costs for fuel. Why should we pay more for fixed cost solar electricity just because the price of fossil fuels goes up?