Serious billing problems & no support In February of this year, NEXAMP billed me exactly TWICE what my bill should be -- they DOUBLED my Nat'l Grid KWH. I have been trying for two weeks to get a correctionof this problem (cases: # 00322348 & # 00325873) but this problem has not been resolved. I called NEXAMP a week ago (March 12th) to try to unenroll in ONEBILL and to cancel my autopay. Today, on their website, I am still enrolled in ONEBILL and therefore am unable to cancel autopay.

The Company doesn't deliver on its… The Company doesn't deliver on its promises and seems like a total rip off. They were supposed to reduce my energy bill, but instead they have increased - ALMOST doubled. I cancelled the service over 2 months ago, but just received a 3rd bill since as they blame their inability to cancel the service on our electricity provider. STAY AWAY!

I have paid more for nexamp then i ever… I have paid more for nexamp then i ever have before. I reviewed my bill with central hudon and didnt have a clue what nexamp was doing.Call nexamp and couldnt explain central hudson was doing. I closed my account in october and still am getting bills.Central hudson didnt get any payments. NEVER AGAIN>

The company's billing cycle are a mess The company's billing cycle are a mess. This is after the original agreement at signup that billing would be through our electricity service provider, and not billed seperately. We still have not received our October billing. This has resulted in multiple late payment fees, greatly diminishing any cost reduction from credits. This process is further complicated by Nexamp not accepting any digital bank payments. Given the lack of any real savings, and the huge hassle of dealing with Nexamp's disorganized billing processes, we are terminating our account.

Supporting solar. Excellent customer service. I signed up for solar to support renewable energy. The billing process was confusing at first, but the customer service representative I spoke with was fantastic. Now that I have the hang of the billing process, this is an easy way for me to support solar.