I wish there would only be one bill… I wish there would only be one bill sent wither by email or snail mail. Bills are confusing. I like saving a bit on money on electricity costs

Initial sign on was a very easy…making change no problem Initial sign on was a very easy process. We got all our questions answered and to date everything that was promised has happened. We wanted to enroll in auto pay and had no problem doing so, the website was easy to maneuver. And recently we needed to change our payment option, and once again had no problem adding the new information & setting up our new preferences. We have also found all the information on Nexamp’s website to be very informative- ie shows our solar & storage location.

I have reviewed previously I have reviewed previously, but feel an update is warranted. We finally canceled this nonsense after several attempts to get a clear answer on billing. If you look at the other reviews with similar experiences, you will note Nexamps long, winding explanations, that really don'texplain anything. Be advised, you will start out ok, but after awhile you will start getting multiple bills each month, all for different amounts with different due dates. If you have your bill payments budgeted and planned each month (like most households), this becomes problematic. They bill "in arrears"... we got a bill in December for July, but they had no explanation for that delay (National Grid showed the credits on the July bill); and yes, they sent a bill every month in between. They will talk in circles and never fully explain. There were no savings, which was fine, we signed up for environmental reasons, but we are done. Grid sends one easy to understand bill once each month with a single due date. Save your money and your sanity and avoid Nexamp.

Good savings and friendly service Good savings on my electricity bill. After my solar farm was making energy I saw my bill from National Grid go way down. After a few weeks I had a bill from Nexamp, but it had a discount for my energy! Easy way for me to save money. I had a few questions and the customer service person I spoke with was lovely. Really friendly and patient with my questions.

Supporting solar. Excellent customer service. I signed up for solar to support renewable energy. The billing process was confusing at first, but the customer service representative I spoke with was fantastic. Now that I have the hang of the billing process, this is an easy way for me to support solar.