Technician was late arriving Sloppy… Technician was late arriving Sloppy work habits I had to clean up after he left Hours after he left problem returned Came back next day with higher price solutions with no guarantee

bad experience We had a drain cleaning coupon for $99.00, but the plumber said that did not apply. A sense of misrepresentation. This was an exorbitant charge for the work performed.

Price Gouging Terrible service. Unorganized and charges exorbitant costs without any clear explanation of cost basis. A one hour job with minimal expertise required they will gouge you during emergency stressful situations for more than $1000 per hour for a simple job. Zero explanation of why the cost is so high and whether justified. Avoid at all costs unless you want to be ripped off. They refuse to negotiate because they know they have the leverage when your pipes are broken.

Much too expensive Charging $325 to clean a drain that was unclogged in the interim is outrageous. This happened to me on April 29, 2023 in Montgomery, TX. Also, the scheduled appointment has been rescheduled several times. I will certainly never hire Mr. Rooter to do a job again. I would rather wait days for a decent plumber.

Outrageously expensive in my opinion Technician was polite. Service was outrageously expensive. Toilet replacement not the quality of one taken out and too low for a senior citizen. $1400. To take a small amount of hair from drain, purchase and install new toilet, and camera the sewer line as far as he could reach but not completely because he couldn’t find the way in to the rest of the line.