Bryan Ellerbroek was our plumber in… Bryan Ellerbroek was our plumber in Sioux Falls. He was very professional and competent. He opened up our kitchen drain which was plugged and noticed that our older home still had galvanized pipe and recommended that we convert it to PVC for much better drainage, We agreed and he came back soon to accomplish this difficult task in a speedy manner. Bryan also went above-and-beyond and fixed our washing machine hose to drain directly into the sewer instead of going through a side tub first. Yaaaay, Bryan.

Nightmare! Technician tried to sell us a maintenance plan...seemed more interest in that than the actual job...He then says it will be 2200! What?!!! Then he rips up our lawn looking for the septic tank lid...we told him three times he was in the wrong area...we ended up with a 5 foot by 2 foot trough & he still didn't find it! We politely told him to leave our property & he said "Give me a couple more hours I'll find the lid"...Seriously? We would like restitution for the damage to our lawn. The last company that did it made a square lifted it up did the septic & replaced the lawn square no problem...Our experience was a nightmare!

Scott Bennett was my plumber in Saginaw… Scott Bennett was my plumber in Saginaw MI and he put in some new piping and a laundry tub in my basement, and he did an awesome job in great timing.

Responsive and professional We had an obstructed drain line in the kitchen which turned out to be external to the house. We were unable to use the sink, escalating the need for timely service. We called around and a plumber from Mr. Rooter was immediately available. He showed up and quickly identified the obstruction with a camera. He explained our options and had the problem solved with a one year warranty to his work. I would use Mr. Rooter again in a similar emergency. The only issue stopping me from giving this provider 5 stars was the price. They seemed a bit high, but paying a little more in this circumstance was a trivial consideration.

Price Gouging Terrible service. Unorganized and charges exorbitant costs without any clear explanation of cost basis. A one hour job with minimal expertise required they will gouge you during emergency stressful situations for more than $1000 per hour for a simple job. Zero explanation of why the cost is so high and whether justified. Avoid at all costs unless you want to be ripped off. They refuse to negotiate because they know they have the leverage when your pipes are broken.