Price Gouging Terrible service. Unorganized and charges exorbitant costs without any clear explanation of cost basis. A one hour job with minimal expertise required they will gouge you during emergency stressful situations for more than $1000 per hour for a simple job. Zero explanation of why the cost is so high and whether justified. Avoid at all costs unless you want to be ripped off. They refuse to negotiate because they know they have the leverage when your pipes are broken.

Responsive and professional We had an obstructed drain line in the kitchen which turned out to be external to the house. We were unable to use the sink, escalating the need for timely service. We called around and a plumber from Mr. Rooter was immediately available. He showed up and quickly identified the obstruction with a camera. He explained our options and had the problem solved with a one year warranty to his work. I would use Mr. Rooter again in a similar emergency. The only issue stopping me from giving this provider 5 stars was the price. They seemed a bit high, but paying a little more in this circumstance was a trivial consideration.

Unclogged commode with 6 foot snake for $ 238 Unclogged commode with 6 foot snake for $236.00. We had a drain cleaning coupon for $99.00 but plumber said that did not apply. A sense of mis-representation. This was an exorbitant charge for work performed but plumber was pleasant and commode flushes.

Scott Bennett was my plumber in Saginaw… Scott Bennett was my plumber in Saginaw MI and he put in some new piping and a laundry tub in my basement, and he did an awesome job in great timing.

ABSOLUTELY HORRIBLE ABSOLUTELY HORRIBLE! The immense lack of professionalism, communication and care is unbelievable from a company. We had major plumbing issues that required a lot. I thought the initial call was perfectly fine only to go south. My water heater had to be moved in order to complete the job, they refuse to move it back unless I pay for a new water heater, which I do not need. Failed to protect my own personal property, there was mud all over my personal items. Mud all over my floor, tracked through my house and refused to clean or take any care. I cannot understand how they continue to have customers as the owner was extremely rude and unwilling to handle a customer complaint, only defend the poor work.