Returns Remember to look at their return policy....it's cumbersome and the customer has to pay the return shipping costs. Original shipping to the customer is not included either.

Excellent products and excellent… Excellent products and excellent customer service. I needed to return shoes for a larger size and Lift answers the phone, set up an exchange, super easy, quick and efficient. By the way, shoes run actual size, so if you wear a US size 11.5, normal width then buy that same size. I love the heel sliders on the shoes in a tail dragger for quick rudder control movements, and even in other planes. Highly recommended!

Very nice customer service when I… Very nice customer service when I didn’t receive my order after a couple of weeks.

Quick, Easy, Efficient! Shipping was quick and easy. Communication was efficient. I received an email less than 12 hours after I passed my order to validate my will to pay any duty fee as I'm buying from Canada. I received the order less than a week later with just a few local taxes to pay. The packaging was well protected with much foam and a logo free box to make the shipment less likely to be stolen or damaged. Service was excellent and the shoes so far are beautiful and really comfortable. Size fits perfectly. Can't wait to go fly and try out the sliding heel technology.

MERLIN - GOLD MERLIN - GOLD NARROW WIDTH - the model fits very well - good delivery process