Great jewelry, great service Placed an order for 4 pieces of jewelry, received them four days later and they are all great, in look and quality alike. Accidentally I ordered the ring in the wrong size though, so I got in touch with their customer service. They answered just a few hours later on a Sunday and after some back and forth I knew exactly what to do and got send a new ring in the right size just for shipping costs. Very great and helpful service and very customer oriented methods.

My boyfriend gifted me a pair of… My boyfriend gifted me a pair of earrings from the brand which I didn't know. I love them!! And I get always compliments!! I then discovered all their products and went crazy! I had size issue on a ring matching the earrings and the customer service was super nice and returns were smooth. I ordered other earrings as everyone noticed my first ones! They look great and super comfy ;-)

The necklace that I ordered for my… The necklace that I ordered for my daughter-in-law for her birthday is amazing, it got here and perfect timing. I was very impressed at how beautiful it is and I definitely will be ordering more things from KINDNESS. I added the tracking onto my order and it was easy to follow and it even got here earlier that it was supposed!

Already looking to order more! Thank you very much for my earrings, they are incredible! High-quality, beautiful, very quick delivery. The order arrived in 3 days. The unpacking was also a great pleasure, everything is thought out to the smallest detail. I’ll order more fore sure. I recommend the brand!

Kindness official is a scam!! I wanted to support a small designer - so I bought 3 items off the website ‘kindness official’. The shipping was expensive, and one of the items was delivered broken. The 10% discount for 2 or more items was more like 4%. 10€ shipping when it should have 3-4 euro to send to Germany. The customer service was quick to help before I parted with my money. I wrote Gemma an email when I received the goods to tell her one of the ear cuffs was broken. Two emails went unanswered and insta dms ignored. Neg comments on instagram were deleted several times. Also lastly ! The jewellery is a cheap alloy and becomes orange in a matter of a week. It is not Stainless steel! What a complete joke! It’s a complete scam, and I hope she ends up going to jail for stealing and lying. I hope this helps new customers not get scammed! I also think Gemma is writing fake positive reviews! Its jot possible that anyone could be happy with cheap alloy jewellery sold as stainless steel!