Loan process was easy but bank didn’t… Loan process was easy but bank didn’t provide any information when loan was paid off 2 months later

ON THE LAKE THIS SUMMER ! I SEARCHED BOATZON FOR A COUPLE WEEKS, FOUND WHAT I WANTED IN MY BUDGET AND DROVE FROM DALLAS TO SAN ANTONIO TEXAS AND BOUGHT IT AND BROUGHT TO MY HOME ON THE LAKE! EASY PROCESS..

Quick and easy Quick, easy and efficient interaction. Worked closely w dealer to finalize all details. Would use again

Poor Customer service Day 1: contacted Boatzon about a pontoon, we spoke through the computer, they said they will contact seller (Boathaus). Never heard back from them that day. Day 2: Called Boatzon twice, went to voicemail, I left a message. No reply all day Day 3: Started Boatzon site buying procedure, it held the boat for 30 min, 30 minutes past and nothing happened. Called Boatzon, left message again in customer service. No call back. Day 4: Boatzon contacted me asking if I was still interested in the pontoon, I said yes, they said they will call Boathaus and get purchase started. Boatzon called back five minutes later and told me the pontoon sold that morning. My point: Boatzon customer service lost the pontoon for me with slow and poor customer service. I would not rely on Boatzon

Beware read before looking into them I found a THE boat I have wanted on their site (through a local dealership) and I did the prequalification. Their site only tells you that it is in review and doesn't let you click on anything to go further. I have received several Emails from them stating that the boat I chose was still available "Jump back In and finish" well when you "Jump back In" it takes you right back to the beginning to start over. I have Emailed and called them several times over the past 5 days to try to go forward with this purchase but no one will answer the emails or phone calls. Now here is the best part I applied for this boat on 3/8/20 and today just out of curiosity I called the dealer where the boat is and they stated that they do not know who or what Boatzon is and they sold that boat 4 months ago. So just beware use your own judgement.