Other than having a hard time finding… Other than having a hard time finding it, the service was terrific. Was looking for a parking garage so we went right by it several times. Just be aware it’s a lot not a garage. S

Excellent experience This is the first time using South Boston Waterfront Transportation Center Parking and I would definitely use again! Found the lot easily, the shuttle was waiting, and off we went to the cruise ship. Just as easy on the way back. The driver and the parking lot attendant were friendly and helpful.

Good experience Quick service for pick-up and very pleasant driver!! Waiting at the cruise port was a bit chilly with a strong wind standing out in the open. Lot seemed safe and secure upon our return. Again, the driver was very accomodating!

Confusing instructions for reserved parking I have reserved parking prior to a cruise on October 2. The instructions talked about using a QR code when I parked. I kept trying to print the parking pass and got nothing. i finally called the phone number on the screen and was told that I didn't need a QR code. I driving to Boston from Colorado. I have never used your service before. The instructions were confusing.

Would give zero stars if I could Would give zero stars if I could. I prepaid for parking & when I arrived there were ZERO spots left. I drove up one side and down the other of all 9 levels, which caused me to be late for my meeting. What is the point of selling prepaid spots if you oversell the garage? I assumed you would account for the prepaid spots in your calculations and perhaps turn away some people. I ended up parking illegally on the roof level in an area with slanted yellow lines i.e. not a legal spot. Your system stinks. Will not use again. Terrible.