Great customer service Great service. Great people. The material I requested in my on line order wasn’t in stock and Jack told me there wasn’t an ETA from the manufacturer. He had material to substitute that was acceptable and supplied a matching color thread as well. He also called me and provided the shipping info as well as sending me e-mail confirmation. All vendors should operate this well!

Shipped quickly and when I ordered the… Shipped quickly and when I ordered the wrong fabric, they were great in getting me the correct fabric quickly. They processed the return and issued a refund the day the received the incorrectly ordered item.

Very nice man, knows his stuff! Very nice man, such a pleasure in speaking with a 'Vender' that knows about our trade, as apposed to just an order taker! He finished my sentence when I asked him about "Z' thread! Order with confidence you will receive your product. I will be using this company a lot!

Happy Customer I contacted Upholstery Supply USA regarding a sample of one of their products. The representative was very helpful and polite. When ordering material such as vinyl, each device may make the color seem to be a different shade than what you see on your screen so they suggested I order a sample to verify it was the color I needed. I did order a sample and they sent it quickly. It was the color I needed, so I went online to order 3 yards for a small automotive project. I received the product promptly and in good condition. I cannot say yet if it met requirements for the use I intended as I am waiting for the upholstery company to install it. I was very pleased with the company and I will definitely order from them again should I have the need for material.

Ordering was easy, products are great. Ordering was easy, products were great and shipment arrived on time. Only desire was labeling the product numbers to match with order as it was a little difficult to match some shades of blue to images on screen.