I called your office for some… I called your office for some assistance on obtaining the correct parts for my convertible. I ordered hardware from you. My fault it was incorrect. Looked correct on your web site. But the gal that answered the phone blew me off. Said no one was available at the office to answer a simple question. Told me to write an email. ?

Vinyl top Material Well I've ordered quite a few things from USA now and I find them to have good quality merchandise and reasonable prices. There are competitors that I have dealed with that have some of the same products but prices are higher and I am always looking for the best deal.

Ordering was easy, products are great. Ordering was easy, products were great and shipment arrived on time. Only desire was labeling the product numbers to match with order as it was a little difficult to match some shades of blue to images on screen.

The personal touch on the phone as i am… The personal touch on the phone as i am an international customer. She talked me through the process,took my information and even walked to check that stock was available! Bravo!

Shipped quickly and when I ordered the… Shipped quickly and when I ordered the wrong fabric, they were great in getting me the correct fabric quickly. They processed the return and issued a refund the day the received the incorrectly ordered item.