David
GBChris N. Review Chris N. was thorough in explaining fees, dates, delivery and app options. I know exactly what to do once I get the device. He sounded professional and experienced, no doubt at all in knowing information he gave me is correct information
Ana Corona
GBThis is by far the worst customer… This is by far the worst customer experience I have ever had . You can never talk to a real person . It takes hours of your day to resolve the smallest issue . They have obvious technical issues with their equipment. They force you to pay fees without having proof of probable cause . I hope some one who needs this service and is definitely paying a high price for such services , look elsewhere .
Charlie Motz
GBSmart Start Management… Local representatives at the franchise and corporate stores were understanding and courteous. I received the run around from the Smart Start management in trying to replace Low Cost Interlock with Smart Start. It appears the left hand doesn't know what the right hand is doing and alot of erroneous or conflicting information is being given to customers. I pray this doesn't set the tone for our future "relationship".
CLINT U
GBThe representative I spoke with was… The representative I spoke with was great. They were well informed, well spoken, kind & very patient(as I had many questions). All in all one of the better customer service Interactions I've had in a long while.
CASEY P
GBMy rep My rep, Casey, was a pleasure to speak to and was very detailed and informative to my questions about the services and how to get enrolled. Much appreciated! Super quick and easy!!