Smart Start, Inc.

Grapevine, TX, United States
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4.75
Based on 20 Reviews

5

90.00%

4

5.00%

3

0.00%

2

0.00%

1

5.00%
About Smart Start, Inc.

Smart Start is a privately held company based in Grapevine, TX. It began serving clients on December 1st, 1992. In the years since, it has built a reputation as the leader in alcohol monitoring technology. Smart Start focuses on ignition interlock technologies for vehicles as well as portable alcohol monitoring devices. The company has built one of the largest, most successful programs worldwide. To date Smart Start has served over a million clients and prevented over 6.5 million illegal vehicle starts. In addition, we have provided over 506 million safe starts since 1992. In 2008, Smart Start entered the global market developing a distribution system and representation in 19 countries outside of the U.S. Going forward, the company plans to continue to expand both its international presence as well as its product offerings. The quality of Smart Start devices, their ease of operation, access to over 1000 service centers and a 24/7 bilingual Customer Care Center makes Smart Start the vendor of choice for both clients and monitors. Smart Start's commitment to state of the art technology and best of class service has established themselves as the industry leader.

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Chris Braswell
GB

My experience was hard My experience was hard. I believe that system of yours haven't been plan out. I have also seen upgrades in the system for the better. A driver license is a pirledge. An I will do the same to keep my license that's for your service. Duc see. Lol... amen...

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Justin M
GB

Casey was absolutely wonderful!! Casey was absolutely wonderful!!! She is very kind, helpful, as well as professional. She explained everything very thoroughly!!! It was like she knew the questions I was going to ask & instantly answered them as soon as I could think of them. She was very patient with me as well because I made the phone call not realizing It was more than just making an appointment & it took me a few minutes to get all my information together & not a single time was she rude or made me feel like I was a being a hassle, which I’m sure I definitely was!! I really appreciate the time she took with me & how polite she was. Give her a raise!!

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Sheila Stelzer
GB

Highly recommend The associate I talked to was very professional and knowledgeable about the product. She set up the appointment and reviewed all the information needed to complete the reservation. Overall, she was very helpful and great at her job.

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Alicity R
GB

Very helpful Very helpful , understandable & explained everything I didn’t understand. She also made me feel very comfortable with this process felt like I was talking to someone I knew I truly appreciate that.

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Eric S
GB

Must be considered for next level/promotion opportunities. How Laurie spoke and provided all answers to my potential questions was refreshingly pleasant to speak with a customer service again. It’s people and attitudes like hers that keep business moving forward. She should be considered for next level management opportunities as her people skill and ability to make an unpleasant call to install a device become pleasant. I hire and fire people all the time and you’re sitting on a winner here.

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