PROTECH VERY DEDICATED TO THE CUSTOMER Protech sent out an ECM that was bad. They immediately sent a replacement which also did not function properly. They immediately followed u with a third unit that works properly. Have to say that they bent over backwards to make everything right. I HIGHLY recommend PROTECH for your ECM replacement needs. They personnal were knowledgable, helpful and very customer friendly. If I ever need any additional ECM's they will be my GO TO source. THANK YOU PROTECH. A very satisfied customer, former NHRA Tech Official and race car builder/racer.

ProTech = Honesty, Personal contact, Reasonable cost, Expert Service, Great Customer Care, Fast & Dependable Shipping. Our mechanic found that the computer in our 1998 Chrysler Sebring Convertible needed replacement. Found 3 companies online and decided on ProTech after reading the reviews and speaking with Chris. Three days later the PC was delivered and installed and vehicle is back on the road. I would highly recommend ProTech to anyone needing their expert service.

ECM/PCM PURCHASE I was in search for an ECM/PCM for a 2007 Ford Truck, The other vendors we purchase from were unable to obtain. I spoke with Steve at ProTech Auto. He made the process easy and informative. He had my part on the way and it arrived as explained. I appreciate the customer service I received. That goes a long way being a small business auto repair shop.

Chris was great to work with Chris was great to work with. Answered all my questions, confirmed part needed was available and set realistic expectation on when item would be received. Received, installed and our customer is happy to have their vehicle back. Will definitely use again.

Broken promise The main reason I rate it a 3☆ is because I was assured that the part would be at my door no later than the upcoming Monday 2/12. It didn't arrive until yesterday 2/17. My vehicle has been down for 3 weeks. It's my only form of transportation. I own an Income Tax business, that I meet the clients to prepare their taxes, and it's the middle of tax season. That is huge, not able to have a vehicle during this time. I'm missing out on money. There's no way to know if people are going to wait for me or get antsy about getting their taxes done and go with someone else!