Leaking transmission and broken promises Got their transmission installed and after a few thousand miles their pan gasket failed (really unbelievable). Took my H3 for repair. Street Smart agreed on repair cost. Repair finished but I repair shop wouldn't release my H3 bc Street Smart wasn't able to pay their promised cost. Their excuse was they were changing merchant payment provider. So I paid all the costs with a written and verbal agreement that Street Smart would reimburse me for their portion of the bill. Now after more than a month I haven't received their check, just more broken promises from them and their lame foot dragging excuses and delays. Adrianna Casarez is their person who recently wrote: "Please allow 2-3 weeks for payment to be processed, mailed, and delivered." That's unacceptable and frankly I doubt it. Update: They finally refunded the $$$

Easy. Fast. Reliable. Trustworthy. Most of the process from start to finish was very simple. Perhaps the checkout process could be simplified to rely less on the customer entering the correct amount. Shipping was fast and pickup was very easy to setup. Any transmission replacement i need is going to come from Streetsmart. The warranty added onto the transmissions is exceptional as well.

Excellent Excellent, very helpful, and friendly customer service Very knowledgeable Fast shipping and delivery No trouble no drama Precise instructions for delivery and pickup old part

Was easy to use the website Was easy to use the website. Street Smart then called me to confirm the fitment and gave me a verbal shipping date followed by an email stating the same. Unit showed up a month early!!!!

Place sucks absolute junk products… Place sucks absolute junk products without standing behind their warranty. And just to clarify even if they did grant the warranty they only cover 50.00 an hour labor towards the repair. But don't worry because they're not going to honor it regardless.... I highly recommend shopping elsewhere