Rebecca Ordway
GBGreat service and stands behind service … Great service even when something goes wrong. I ordered tires and received a tire rated for less than my heavy duty truck by no mistake of the company. Just a weird happening. I messaged customer care and they resolved the issue in minutes offering a variety of tires as a replacement set that was installed the next day. I was worried about what would happen if something went wrong but they stepped up and handled it with ease. I have absolutely zero regrets about signing up with treads.
Joseph Mattox
GBGoto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.
customer
GBI really like this service, but... I really like this service, very convenient. They offer oil changes now but it's only monday thur friday business hours. I referred someone and i have yet to get my credit of 75 bucks. I reached out to customer service and got no answer. They usually respond pretty fast but lately, they been MIA.
Irvin L. Barrett
GBAwesome experience from start to… Awesome experience from start to finish! Totally seamless process, worry and stress free. I wasn’t even at home the tech took care of everything, respected my property and my neighbors. Completed the installation in 25-30 mins at tops! I love this service, I’ve since shared and encouraged some friends to join.
Darwin
GBI genuinely like the ease of use on the… I genuinely like the ease of use on the app and the at home service makes things so much easier. I do feel that a small downside may be the scheduling and wait time for services like the nail/flat repair but honestly aside from that, Treads makes it possible to get quality tires without breaking the bank upfront.