Joseph Mattox
GBGoto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.
Ninoska Palmera
GBIt is perfect for time optimization It is a modern way to attend to the… It is a great way to attend to the basic needs of your vehicle for a good price and the ease of saving you the waiting and travel time when going to a conventional workshop. My first oil change was quick, organized and clean. To tip the guy who does the work you may need an easy to see option (I haven't seen it)
Erica Ruiz
GBGreat customer service Great customer service! I love the fact that we recieved quality tires & that we were able to make an appointment for them to come to us for install rather than sitting at a tire shop for hours. When it was time for tire rotation, it was just as easy. Fast, convenient and they come to you! Friendly reminders to check air pressure and if we ever have questions , customer service responds quickly! We’ve had our tires since August 10, 2022. Haven’t had any issues with them whatsoever!
Darwin
GBI genuinely like the ease of use on the… I genuinely like the ease of use on the app and the at home service makes things so much easier. I do feel that a small downside may be the scheduling and wait time for services like the nail/flat repair but honestly aside from that, Treads makes it possible to get quality tires without breaking the bank upfront.
customer
GBI was between three and four stars I was between three and four stars. For the most part , I really like it but I find it very hard to schedule an appointment. And the one time I did need help by dinning get it.