customer
GBI really like this service, but... I really like this service, very convenient. They offer oil changes now but it's only monday thur friday business hours. I referred someone and i have yet to get my credit of 75 bucks. I reached out to customer service and got no answer. They usually respond pretty fast but lately, they been MIA.
Cole Strong
GBTreads is a great investment. I'm very happy with my Treads subscription so far. The overall price point is very competitive plus included the installation (which was fast, easy, and contactless). I am so grateful that tire maintenance has been taken off my plate. In a society this busy, we could all use a hand and Treads is a no-brainer. I'm actually looking forward to my first tire rotation!
Irvin L. Barrett
GBAwesome experience from start to… Awesome experience from start to finish! Totally seamless process, worry and stress free. I wasn’t even at home the tech took care of everything, respected my property and my neighbors. Completed the installation in 25-30 mins at tops! I love this service, I’ve since shared and encouraged some friends to join.
Joseph Mattox
GBGoto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.
Darwin
GBI genuinely like the ease of use on the… I genuinely like the ease of use on the app and the at home service makes things so much easier. I do feel that a small downside may be the scheduling and wait time for services like the nail/flat repair but honestly aside from that, Treads makes it possible to get quality tires without breaking the bank upfront.