Prompt and great customer service Prompt and great customer service

I can not get into my Treads account… I just had a payment come out my account but I’m not able to log in at all. Called 1877 number no one answered and says to text the 1877 number. No response no resolution to how I can get into my account while funds are being pulled. Great to help on a budget for tires but horrible with response and no customer service or care for the customer. I’ve had 4 prior visits for leaking tire and still have a leaking tire no care for the customer. Please think twice before using this service.

Rideshare & Delivery Driver I am an Lyft driver and the treads app subscription is a no-brainer. I totally love it. All across the board … from customer relations response time to the oil change guy giving me his business card when I asked for it, Treads is top notch 100 all the way through and through. It’s so convenient too! A couple times they have even nudged the schedule to fit me in early! Awesome company. (Suggestion: Please add car wash, brakes, and windshield services when you can!)

Good overall experience Overall, my experience with Treads has been good. For someone who drives a lot like I do, it is a very good value as well. My only complaint is that the tracking on the app is pretty bad. It only picks up about 40% of my driving.

Great service and stands behind service … Great service even when something goes wrong. I ordered tires and received a tire rated for less than my heavy duty truck by no mistake of the company. Just a weird happening. I messaged customer care and they resolved the issue in minutes offering a variety of tires as a replacement set that was installed the next day. I was worried about what would happen if something went wrong but they stepped up and handled it with ease. I have absolutely zero regrets about signing up with treads.