I can not get into my Treads account… I just had a payment come out my account but I’m not able to log in at all. Called 1877 number no one answered and says to text the 1877 number. No response no resolution to how I can get into my account while funds are being pulled. Great to help on a budget for tires but horrible with response and no customer service or care for the customer. I’ve had 4 prior visits for leaking tire and still have a leaking tire no care for the customer. Please think twice before using this service.

I needed my tires replaced ASAP I needed my tires replaced ASAP, and the guys who helped me made this experience smooth, quick and easy, an opening came up much sooner than anticipated and I’m so happy with the service and speed. I drive for Lyft and deliver and can’t afford to not have my car. Thank you!!!!

I genuinely like the ease of use on the… I genuinely like the ease of use on the app and the at home service makes things so much easier. I do feel that a small downside may be the scheduling and wait time for services like the nail/flat repair but honestly aside from that, Treads makes it possible to get quality tires without breaking the bank upfront.

Goto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.

Good overall experience Overall, my experience with Treads has been good. For someone who drives a lot like I do, it is a very good value as well. My only complaint is that the tracking on the app is pretty bad. It only picks up about 40% of my driving.