I genuinely like the ease of use on the… I genuinely like the ease of use on the app and the at home service makes things so much easier. I do feel that a small downside may be the scheduling and wait time for services like the nail/flat repair but honestly aside from that, Treads makes it possible to get quality tires without breaking the bank upfront.

Great customer service Great customer service! I love the fact that we recieved quality tires & that we were able to make an appointment for them to come to us for install rather than sitting at a tire shop for hours. When it was time for tire rotation, it was just as easy. Fast, convenient and they come to you! Friendly reminders to check air pressure and if we ever have questions , customer service responds quickly! We’ve had our tires since August 10, 2022. Haven’t had any issues with them whatsoever!

Goto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.

I can not get into my Treads account… I just had a payment come out my account but I’m not able to log in at all. Called 1877 number no one answered and says to text the 1877 number. No response no resolution to how I can get into my account while funds are being pulled. Great to help on a budget for tires but horrible with response and no customer service or care for the customer. I’ve had 4 prior visits for leaking tire and still have a leaking tire no care for the customer. Please think twice before using this service.

Treads is very convenient Treads is very convenient, they're very responsive and helpful. When your vehicle needs tire rotation or replacement, they come to your home at your convenience to do the work.