customer
GBI was between three and four stars I was between three and four stars. For the most part , I really like it but I find it very hard to schedule an appointment. And the one time I did need help by dinning get it.
customer
GBPrompt and great customer service Prompt and great customer service
Joseph Mattox
GBGoto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.
Skyler
GBNew service Treads made my life so much easier they got my new tires installed fast and easy they came to my house when they where scheduled got it done while i was at work. My wife said that they guy got it done as soon as he got their with the new set of tires he was helpful explaining to her what was going to get done. Overall we where happy with the service thanks treads for this wonderful company.
Irvin L. Barrett
GBAwesome experience from start to… Awesome experience from start to finish! Totally seamless process, worry and stress free. I wasn’t even at home the tech took care of everything, respected my property and my neighbors. Completed the installation in 25-30 mins at tops! I love this service, I’ve since shared and encouraged some friends to join.