I was between three and four stars I was between three and four stars. For the most part , I really like it but I find it very hard to schedule an appointment. And the one time I did need help by dinning get it.

Goto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.

Great service and stands behind service … Great service even when something goes wrong. I ordered tires and received a tire rated for less than my heavy duty truck by no mistake of the company. Just a weird happening. I messaged customer care and they resolved the issue in minutes offering a variety of tires as a replacement set that was installed the next day. I was worried about what would happen if something went wrong but they stepped up and handled it with ease. I have absolutely zero regrets about signing up with treads.

Awesome experience from start to… Awesome experience from start to finish! Totally seamless process, worry and stress free. I wasn’t even at home the tech took care of everything, respected my property and my neighbors. Completed the installation in 25-30 mins at tops! I love this service, I’ve since shared and encouraged some friends to join.

Rideshare & Delivery Driver I am an Lyft driver and the treads app subscription is a no-brainer. I totally love it. All across the board … from customer relations response time to the oil change guy giving me his business card when I asked for it, Treads is top notch 100 all the way through and through. It’s so convenient too! A couple times they have even nudged the schedule to fit me in early! Awesome company. (Suggestion: Please add car wash, brakes, and windshield services when you can!)