New service Treads made my life so much easier they got my new tires installed fast and easy they came to my house when they where scheduled got it done while i was at work. My wife said that they guy got it done as soon as he got their with the new set of tires he was helpful explaining to her what was going to get done. Overall we where happy with the service thanks treads for this wonderful company.

I genuinely like the ease of use on the… I genuinely like the ease of use on the app and the at home service makes things so much easier. I do feel that a small downside may be the scheduling and wait time for services like the nail/flat repair but honestly aside from that, Treads makes it possible to get quality tires without breaking the bank upfront.

Goto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.

Prompt and great customer service Prompt and great customer service

Great service and stands behind service … Great service even when something goes wrong. I ordered tires and received a tire rated for less than my heavy duty truck by no mistake of the company. Just a weird happening. I messaged customer care and they resolved the issue in minutes offering a variety of tires as a replacement set that was installed the next day. I was worried about what would happen if something went wrong but they stepped up and handled it with ease. I have absolutely zero regrets about signing up with treads.