Cole Strong
GBTreads is a great investment. I'm very happy with my Treads subscription so far. The overall price point is very competitive plus included the installation (which was fast, easy, and contactless). I am so grateful that tire maintenance has been taken off my plate. In a society this busy, we could all use a hand and Treads is a no-brainer. I'm actually looking forward to my first tire rotation!
customer
GBPrompt and great customer service Prompt and great customer service
joshdknoll
GBRideshare & Delivery Driver I am an Lyft driver and the treads app subscription is a no-brainer. I totally love it. All across the board … from customer relations response time to the oil change guy giving me his business card when I asked for it, Treads is top notch 100 all the way through and through. It’s so convenient too! A couple times they have even nudged the schedule to fit me in early! Awesome company. (Suggestion: Please add car wash, brakes, and windshield services when you can!)
Joseph Mattox
GBGoto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.
Jason Felix
GBGood overall experience Overall, my experience with Treads has been good. For someone who drives a lot like I do, it is a very good value as well. My only complaint is that the tracking on the app is pretty bad. It only picks up about 40% of my driving.