Goto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.

I was between three and four stars I was between three and four stars. For the most part , I really like it but I find it very hard to schedule an appointment. And the one time I did need help by dinning get it.

Don’t think about it; just do it! I went into this deal thinking that it would be a disastrous experience that would ultimately lead to me canceling the subscription but, I was greeted by the technician (who showed up early) with the tires I wanted and he was done in less than an hour! I’ve told everyone I know about Treads and I never give recommendations. Keep it up; this is a great idea and should be used by everyone who drives a car!

Good overall experience Overall, my experience with Treads has been good. For someone who drives a lot like I do, it is a very good value as well. My only complaint is that the tracking on the app is pretty bad. It only picks up about 40% of my driving.

I really like this service, but... I really like this service, very convenient. They offer oil changes now but it's only monday thur friday business hours. I referred someone and i have yet to get my credit of 75 bucks. I reached out to customer service and got no answer. They usually respond pretty fast but lately, they been MIA.