I can not get into my Treads account… I just had a payment come out my account but I’m not able to log in at all. Called 1877 number no one answered and says to text the 1877 number. No response no resolution to how I can get into my account while funds are being pulled. Great to help on a budget for tires but horrible with response and no customer service or care for the customer. I’ve had 4 prior visits for leaking tire and still have a leaking tire no care for the customer. Please think twice before using this service.

Prompt and great customer service Prompt and great customer service

Rideshare & Delivery Driver I am an Lyft driver and the treads app subscription is a no-brainer. I totally love it. All across the board … from customer relations response time to the oil change guy giving me his business card when I asked for it, Treads is top notch 100 all the way through and through. It’s so convenient too! A couple times they have even nudged the schedule to fit me in early! Awesome company. (Suggestion: Please add car wash, brakes, and windshield services when you can!)

I needed my tires replaced ASAP I needed my tires replaced ASAP, and the guys who helped me made this experience smooth, quick and easy, an opening came up much sooner than anticipated and I’m so happy with the service and speed. I drive for Lyft and deliver and can’t afford to not have my car. Thank you!!!!

Goto an actual tire shop They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.