Excellent Phone Service with Shavon My rental car booking experience with Shavon was excellent. He did all the searching I needed to enable me to pick up and drop off based on when the local car rental offices were open/closed. He also found the most convenient locations and the most comfortable and affordable car for us. I had tried other rental car sites without success. Even Auto Europe website could not confirm a reservation, but when I called and talked to Shavon, he worked around the problem. Thanks!

Easy website to navigate Easy to book reservation. We always do 0 deductible when renting in Europe. Website made it easy to find the price with 0 deductible. Also...much cheaper than going direct to the car rental company. Prior booking went very well so have confidence in booking thru Auto Europe.

Balky data input Balky data input When entering country and state info, had to choose a new entirely different country, then go back are choose my country all over again...took me several frustrating minutes to figure it out. Also other fields that auto-filled from my browser I had to back space each field, then correct the erased character to go from blue to white.

They support their customers I booked my Budget/Avis car rental with Auto Europe and they acted on my behalf at the completion of my rental to get back the money owed to me from Budget. Budget charged me 436 Euros for a tablet I didn't receive and despite all my efforts to communicate with them, they dismissed my case. Auto Europe went to bat for me and managed to convince them to return my money. They stand behind their customers and I would definitely book with them again. I will never book a car from Budget/Avis again and don't recommend them.

Car rental in Scotland and Ireland Easy to get information on rates for various car rental companies. Reservation process was straightforward and easy to complete. Rates were better than on the web site of car rental company.