Awesome customer support and service… Awesome customer support and service plus your service is very knowledgeable on everything plus very professional and cheerful so that means employees are trained and treated well by the company and that goes a long ways

Restoring your truck is habit forming The fact that there shipping is lightning fast and there prices are usually lower then most of there rival stores

Terrible customer service and theft of funds I placed an order for a part I needed quickly. I paid (a lot) for 2-day air shipping. I was contacted by them to say that I could not use the shipping address I had indicated since it was my first air shipped order and it did not match my billing address (I was having it shipped to the garage where we were working on the car). It was no problem to change the address, although it would have been nice to have that listed somewhere as you are completing your purchase. That could have saved everyone a lot of time and headache. And it DID become a headache because once I got a shipping notice I found that it was going to be 5 days until I received my package rather than the 2 I paid for. I contacted Classic Industries about it and asked for a refund on what I paid for expedited shipping. They refused to refund shipping fees for which I paid but did not receive. The rep I spoke with emailed back and forth with me a few times and frankly, was pretty rude and unwilling to see that they took my money but did not give me what I paid for. I will never order from them again and will make sure to tell all my friends who own classics not to order from them either.

In Stock! … Your company had the product in stock that I desired for my restoration. Another supplier that I have felt with, said possibly 3 months for it to be available. Thanks

Great customer service! Door panels were not in stock (which I knew), Kevin called with a nice message letting me know they were on backorder and that he would have them drop shipped from the supplier if I still wanted them. I called back and left a message and they arrived much sooner than expected!