customer
GBThe guy that helped me had great… The guy that helped me had great customer service. I recommend this place to anyone for classic parts
Steve Moths
GBVery quick and easy to navigate, great quality product.… Very quick and easy to navigate website. Was able to find exactly what I needed. Fast shipping and great quality product. It is reproduced exactly as factory made. Thanks for a great product and customer service.
customer
GBI’ve never had an issue ordering or… I’ve never had an issue ordering or receiving parts from classic industries. I do wish the shipping cost wasn’t soo high, the shipping on some items will cost more than the part ordered.
Ashley Cain
GBTerrible customer service and theft of funds I placed an order for a part I needed quickly. I paid (a lot) for 2-day air shipping. I was contacted by them to say that I could not use the shipping address I had indicated since it was my first air shipped order and it did not match my billing address (I was having it shipped to the garage where we were working on the car). It was no problem to change the address, although it would have been nice to have that listed somewhere as you are completing your purchase. That could have saved everyone a lot of time and headache. And it DID become a headache because once I got a shipping notice I found that it was going to be 5 days until I received my package rather than the 2 I paid for. I contacted Classic Industries about it and asked for a refund on what I paid for expedited shipping. They refused to refund shipping fees for which I paid but did not receive. The rep I spoke with emailed back and forth with me a few times and frankly, was pretty rude and unwilling to see that they took my money but did not give me what I paid for. I will never order from them again and will make sure to tell all my friends who own classics not to order from them either.
Mike Good
GBThe order offered free shipping over… The order offered free shipping over $149 but my order was $179.++ and I didn't get free shipping plus I was charged for insurance, which I did'nt need or want so with the discount that was offered of $26, that was all taken away with these bogus extras that I didn't ask for. We'll see how long the order takes.....I'm still on back order from 9 years ago on some parts.