Ron Castia
GBI am disappointed. I am disappointed in the lack of phone support during the activation process. There were a lot of problems. I am extremely disappointed that rewards are not based on miles driven. I drive and commute a lot, and also as a delivery driver. Getting the same rewards as somebody who drives only a few miles a day seems ridiculous. You are getting more data from me, why can't I be rewarded for that? That was the whole point of this.
FL
GBDIMO community is great DIMO community is great, DIMO team answers questions and ease my worries on connecting the app to my Tesla as I had serious problems with connecting 3rd party apps with my Tesla app previously. So far so good and I'm earning DIMO tokens, so happy to be part of it! Just sad that I didn't join sooner last year in May when I first learned about it because of my fear to connect app to my Tesla app. I'm so glad that I was finally able to step right in and start earning DIMO tokens!!!
mratomix
GBI'm pretty comfortable testing out new tech, still had issues getting started I'm pretty comfortable testing out new technologies and devices and have probably more patience than some when it comes to troubleshooting my own issues with tech. That being said, the process of getting started earning DIMO through the Macron took multiple days and a good amount of patience from me and the support team to identify the specific issues that were preventing me from activating and pairing my Macron with my digital wallet. If I didn't have access to the Discord support server, I think I never would have gotten set-up correctly or it would have at least taken much longer playing telephone with emailing support back and forth. In the end, Funktastic, their main support guy I take it on Discord, was able to work the technical backend team and to solve my problems and get me set-up on the DIMO network, earning DIMO every Monday after a week of activity. I've been earning DIMO every Monday now since the beginning of March. So far, loving the service beyond just earning DIMO every week - it's useful to know what power-band I'm operating my vehicle in and I've positively adjusted my driving habits to extend the lifespan of my vehicle. I'm so excited for where the future of DIMO leads. Driving with you guys into the future.
Guy Johnson
GBWorth the Wait The DIMO Support Representatives were great! They solved the issue I was experiencing within minutes. However, the scheduling backlog resulted in over a week of waiting to have a meeting with them.
Peter G
GBJust the beginning This thing just makes sense. The app and company are pretty good so far, but the idea is one in a million. Imagine buying a car that has all of its data for 5 years. Maintenance schedule, top speeds driven, what kind of areas it had been in. As an owner, tracking fueling from home automation. Ai could help in so many ways. Insurance could come down for good drivers, theft prevention. Etc