
James Warr
GBHonored Their warranty I previously wrote a 1 star review over a bad engine I received, I was having issues with customer service at the time and I now believe we was just having a misunderstanding on the issues.. Alan reached out to me over my concerns and after I sent several pictures and videos of the issues I was having, He has agreed to give me a full refund or a free replacement, I didn't have time to wait on another engine so I decided for a full refund.. although I received a bad engine which can happen, these are used engines, they seem to be standing by the warranty, the only thing i would caution is make sure you read the contract before you sign, they can't guarantee milage on the engine regardless of what the sales rep tells you.. the engine I received had more miles then what I was told, and make sure you look the engine over before you sign and take pictures of anything that may concern you. If you have issues just ask for Alan Gessler.

R Workman
GBI was very skeptical at first about… I was very skeptical at first about whether or not the engine will be delivered on time and a good condition to my surprise it was delivered on time and so far so good mechanic said the engine look good so once we get it installed and we figure out where the engine stands I’m prayerfully hoping that everything works out thanks Anna for her continued follow up Updating me every step of the way so we appreciate you

Carlos
GBSo far so good very satisfied with the customer service that Mr. Daniel provided me, he gave me all the options I needed to make a decision about which transmission was best for me. He was patient and he did everything possible to have good communication with me, if someone needs communication in Spanish he can write you text messages in Spanish to improve communication. The shipment arrived in just one week. So far so good, just need to install the transmission and that's it.

Dennis Holland
GBYou can trust him when you talk to him over the phone It was an exciting to deal with the person that I talk to which was Steven he was a good person took care of all my needs and find everything that I needed to find for a good price very well maintain didn't stress me out or push me to buy engine from them they gave me the best option for the best price

William Acosta
GBAlex was very professional and… Alex was very professional and supportive in helping me finding an engine for my Kia optima and he made the process flawless. Highly recommended!!