Beverly was amazing! Beverly was amazing at the Riverside location. Friendly and up front process. She was patient and very helpful. The cars were clean and easy to locate.

Disgusted with false advertisement Drivetime is not different than any other lying car dealership with their gimmicks. They tell you you need 3 things to be approved and give you a down payment amount. It doesn't matter if you give them the exact information, they fail to reveal to you that they are truly not a no credit check lender and that it does matter if you have no credit or bad credit with their A,B, or C ratings. They flat out get you to give them all your information do docusign, want you to link your bank account and then a car that was $1495 down turns into $7400 down for a 24k vehicle. Don't ever trust them to stand by what they originally quote. Do your leg work and get all the information like we did before you drive 7 hours like we almost did.

Cheryl Sullivan was wonderful Cheryl Sullivan was wonderful. She mentioned she has only been here for 4 months but you would never have guessed it. She was just great and so very helpful. I was with my son and he was buying his very first car and she was just as excited for him as we were. Definitely ask for Cheryl!

Better customer service The sales man was not as friendly, we had to be the one to check out the vehicle which was okay but if your a salesman you'd want to make the experience worth going back for. Would've been nice if we were offered a gas fill up, window washed and head lights checked. Since we live 150 miles west we had to travel back and do what we could with the headlights not correctly working. The service of purchasing a vehicle was great but again customer service was not what I expected.

I brought a 2019 Jeep Cherokee 28 days… I brought a 2019 Jeep Cherokee 28 days ago. I noticed some things that needed to be fixed the very same day but they had closed for the day. The very next day it was like they were done with me! They referred me to Silver Rock for any issues. The places that Silver Rock is contracted with has waiting times to be seen and they also wanted to keep my car for 3 or 4 days which puts me back where I started with no transportation! Now the issues are all on my dime on top of a High Car payment. It's been very stressful so far!