Better customer service The sales man was not as friendly, we had to be the one to check out the vehicle which was okay but if your a salesman you'd want to make the experience worth going back for. Would've been nice if we were offered a gas fill up, window washed and head lights checked. Since we live 150 miles west we had to travel back and do what we could with the headlights not correctly working. The service of purchasing a vehicle was great but again customer service was not what I expected.

Disgusted with false advertisement Drivetime is not different than any other lying car dealership with their gimmicks. They tell you you need 3 things to be approved and give you a down payment amount. It doesn't matter if you give them the exact information, they fail to reveal to you that they are truly not a no credit check lender and that it does matter if you have no credit or bad credit with their A,B, or C ratings. They flat out get you to give them all your information do docusign, want you to link your bank account and then a car that was $1495 down turns into $7400 down for a 24k vehicle. Don't ever trust them to stand by what they originally quote. Do your leg work and get all the information like we did before you drive 7 hours like we almost did.

My Experience was Wonderful...Miss… My Experience was Wonderful...Miss Valarie Was Phenomenal She made my experience Short...Delightful and Painless...I researched my Vehicle and she made sure i knew of all the bells and Whistle...Thanks Miss Valarie

PLEASE REFUND MY DOWN PAYMENT I purchased a vehicle on March 15th 2024 and returned it on March 19th 2024 because it was having severe mechanical issues. The vehicle literally wouldn’t turn off because it wouldn’t stay in park. Today is April 25th and they have yet to refund my down payment. I purchased the vehicle in good faith and returned it within the legal days I was required to. I have the Vehicle Return Agreement which states I am entitled to the full amount of my downpay and they still continue to avoid rectifying this situation. My bank has sent them numerous requests to show proof that they refunded any money to me and they have yet to even respond to the bank. Please steer clear of making any purchases through this company.

Best Buying Experience I Have EVER Had!!! AJ and Steve made the upgrade process seamless and one of the fastest car buying experiences I’ve ever had! All the terms were explained clearly and they answered any questions I had. I would definitely buy from them again, as this is my second buy from DriveTime I have yet to be let down! 10/10 would do again! Keep up the awesome work!!!