I brought a 2019 Jeep Cherokee 28 days… I brought a 2019 Jeep Cherokee 28 days ago. I noticed some things that needed to be fixed the very same day but they had closed for the day. The very next day it was like they were done with me! They referred me to Silver Rock for any issues. The places that Silver Rock is contracted with has waiting times to be seen and they also wanted to keep my car for 3 or 4 days which puts me back where I started with no transportation! Now the issues are all on my dime on top of a High Car payment. It's been very stressful so far!

Excellent Adrian was awesome. I came to the car lot anxious but instantly became at peace through the customer service experience Adrian provided. Integral, thorough and efficient. Everything is still going well so far. Thank you.

Buyer beware! Buyer beware!! Drove 4 cars with drivetime in Fresno helping my son buy a car. He ended up buying a car on the way home the car had mechanical issues. I called silver rock made a report went and had the car checked out it had many many things wrong with the car on day 4 I took the keys back to drivetime looked at another car there was some issues I didn’t feel comfortable with so I drove it it again had mechanical issues! These issues had to do with breaks/ drive line/ struts and rotors etc I was not about to let my son buy a car that’s worth maybe 17,000 at a apr of 22% making the buy over 44k it’s ridiculous for a first time buy with this many problems!! Signed all papers to get refund for the $1000 we put down as a down payment! Apparently now it takes 7-10 days and then we have to go pick it up at the dealer… this is not my first time buying a car!! I definitely DO NOT recommend this place!

Shonte went above and beyond to assist… Shonte went above and beyond to assist me and even stayed late to make it all happen. The customer service and expertise displayed was commendable and should be applauded.

The experience was painless and… The experience was painless and enjoyable nothing like the past experience with dealerships. Austin was very polite and helpful he did everything so well I will have to recommend drive time to all my friends and family. Thank you drive time for our new car.