STAY AWAY! WARRANTY IS A SHAM, Customer service is POOR! I purchased a rebuilt engine from them, The rear main seal failed within 500 mi they wouldn't cover the complete repair cost for labor which cost me an additional 100% labor. Their product was mediocre and their customer service is terrible. Support your product with a quality warranty and customer service or your warranty means nothing. Your product is inferior if it's failing in the break in period. Stay away! No supervisors to speak with, no attempt at making it right!

Great folks to work with! Highly recommended A pristine 2004 Mustang convertible with 230K miles needed a lower engine rebuild due to Rear Main oil leak, due to crank movement even after the rear main seal was replaced. The rebuilt enginge was as much as the rebuild would have been. Delivery was within a week. Great customer service, and great folks to work with. Highly recommended!

Purchased a POWERTRAIn IS-500 and the… Purchased a POWERTRAIn IS-500 and the belt got worn out so I contacted POWERTRAIN. been 10 days of promises that someone will contact me regarding the cost, none of them knows their products, they even asked me to pull it apart and take a photo of the belt serial number, I did that and I get a reply "Hi Yoparata, We 400j Dis you want to try? Kind Regards, Melinda Customer Support " do yourselves a favour and stay away from any PowerTrain products as their support is Minus 10 for rating and I wish I could rate them like this here instead of 1

Easy to work with Easy to work with, though I had an issue with switching to a new credit card during the process and the core wasn't able to be billed. I failed to send it back due to scheduling concerns, but they did not pursue me very hard on it. Hoping to work it out for the off chance my customer needs their warranty. Would hate to see it denied based off core not being paid.

True professionals True professionals. Everyone was so helpful from sales to after sales services. The transmission I had built works flawlessly. There was some small issues after install but the after sales support knew exactly how to handle it over the phone and even sent an aftermarket bracket at no charge to help with an issue I was having! Plus this transmission was upgraded with better solenoids and sun gears and still was cheaper than any other quotes I received. I will definitely use power train products again!