LED Spotlight Purchase I ordered an important part of my gear, a powerful magnetic mount spotlight, for my upcoming road/camping trip to Baja California. The product is high quality and not permanently mounted on my Jeep, which is my daily driver. This combination made it perfect to suit my needs. The purchasing project was smooth and simple via a well designed website. Would buy again from LED Factory Mart.

Terrible customer service and poor instructions Terrible product, was not as I thought I had bought. Before buying I was in text conversation but product was not as advertised . customer service does not answer phone and text response just iterating. very poor instructions and no help.

Reputable company Let's start w/negative they should of let me cancel my order I tried b4 a tracking# or a confirmation email so I send it back after finally getting on the same page I got my refund minus 15% restocking fee! Lol

Purchased led grill lights for tacoma Purchased led grill lights for tacoma, lights advertised as 6 led per light, received 4 led per light, was told by led factory mart that I would be happy with those lights, no I’m not I would like the lights I ordered , had to get paypal involvement. And they keep deleting my review on there web sight, and I keep reposting it day after day after day, I wonder when the they are going to get sick of it and send me what I ordered, 35 dollar item. It’s the point of the matter.

Absolute unprofessional rep David Absolute unprofessional rep David. The order came in 6 different packages and not completed. David provided nothing but excuses and lies. It took weeks for our products to arrive and when they did, still not complete. Smart guy David so cutely sent an email with pictures of delivery boxes and still clearly not a complete order so we sent him pictures back. His best support was offering $10, then &20, then $30 to make us feel better. It was more insulting than help. As it sits today, David is telling us the missing items ship separately so he will now send those missing items! Wait! What? If they ship separate, then why not ship them with everything else vs after everything arrives? Again, lies. Do not order from here. Not a single item had any instructions. David is the worst customer service person we have ever experienced with any company. Shame on y’all!