SuncentAuto

749 S Lemon Ave Diamond Bar, 91789, Los Angeles, United States
image
2.80
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

0.00%

1

55.00%
About SuncentAuto

Shop high-quality and discount aftermarket auto parts and LED lighting upgrades at SuncentAuto. Find parts fast & enjoy Free Shipping!

Tags
Contact Info

You need to Login first to submit your review.

image
Jake
GB

Customer service is highly dissatisfying Customer service is a joke. Ordered led bulbs and wanted to cancel the order. There is no option to cancel an order unless you speak with support. They are only available 9-5 m-f. Not once did anyone respond back to me during those hours. Instead they would wait 3 days then respond at 11 pm. At this point the package was too far into the process to cancel. They told me to just deny the package and wait until it’s returned from usps to request a refund. Judging by how the whole process went, I bet I wouldn’t see my $80 for another month. Then their support team messaged me a laughing emoji at 11:30 pm.

image
Zwe z
GB

I ordered LED fog lights that I was… I ordered LED fog lights that I was informed by the shop were the wrong size. They were unused installed and in the original packaging. I reached out to customer service for assistance on the correct size and return/replacement instructions. I had one response that provided the correct size, but was never provided information for completing the turn or exchange. Original inquiry was 10/30, last response was 11/8. I haven't heard anything in weeks and have reached back out multiple times. As the previous reviewer had mentioned, I wish I would have read the reviews earlier :/.

image
Farren
GB

Bought new LED bulbs for my daughters… Bought new LED bulbs for my daughters Malibu. Received them in good time. This car is a four bulb system, so it was different then what was sent to us. Emailed them with the problem and Lucas helped me out and sent me the 2 correct high beam bulbs. Fit per fect in the car and they are very bright bulbs . Good product and service the way its supposed to be. Would do business with this company again. Thank You Lucas for all your help!!!!!

image
Johnny
GB

EASY RETURNS NOT AT ALL Ordered some spacers after receiving them and noticing they were not hubcentric and cheaply made decided to ship them back, it took two months back-and-forth emails and phone calls pictures, etc. Even though they sent me a paid shipping label after I told them the issue which they wanted me to pay shipping for in the beginning, they ended up only refunding me without the shipping cost, horrible company, customer service. Emails end up in your junk folder and several that I’ve sent either never make it or receive any back from them. I rarely do reviews, but this company was so bad I had to. I will find other places as well to spread the word, Better Business Bureau should be contacted, considering all the bad reviews that they have acquired.

image
Alex Barajas
GB

led bulbs for my 1969 El Camino I ordered led bulbs for my 1969 El Camino they fit and light up very nicely. They have fast delivery and when I had a problem the customer service was 100% no hassle.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow