They stole pictures!!!!! They stole pictures from the rough country website and used them for a product that doesn’t match the pictures and they never answer there phone or reply to emails when you try to return. Absolute scam. Avoid this terrible company at all costs

Ordered a combo combo lights for a… Ordered a combo combo lights for a truck and the high beams where the wrong size emailed customer service they replied right away and got me what I needed within a couple of days

Bought new LED bulbs for my daughters… Bought new LED bulbs for my daughters Malibu. Received them in good time. This car is a four bulb system, so it was different then what was sent to us. Emailed them with the problem and Lucas helped me out and sent me the 2 correct high beam bulbs. Fit per fect in the car and they are very bright bulbs . Good product and service the way its supposed to be. Would do business with this company again. Thank You Lucas for all your help!!!!!

EASY RETURNS NOT AT ALL Ordered some spacers after receiving them and noticing they were not hubcentric and cheaply made decided to ship them back, it took two months back-and-forth emails and phone calls pictures, etc. Even though they sent me a paid shipping label after I told them the issue which they wanted me to pay shipping for in the beginning, they ended up only refunding me without the shipping cost, horrible company, customer service. Emails end up in your junk folder and several that I’ve sent either never make it or receive any back from them. I rarely do reviews, but this company was so bad I had to. I will find other places as well to spread the word, Better Business Bureau should be contacted, considering all the bad reviews that they have acquired.

Customer service is highly dissatisfying Customer service is a joke. Ordered led bulbs and wanted to cancel the order. There is no option to cancel an order unless you speak with support. They are only available 9-5 m-f. Not once did anyone respond back to me during those hours. Instead they would wait 3 days then respond at 11 pm. At this point the package was too far into the process to cancel. They told me to just deny the package and wait until it’s returned from usps to request a refund. Judging by how the whole process went, I bet I wouldn’t see my $80 for another month. Then their support team messaged me a laughing emoji at 11:30 pm.