SuncentAuto

749 S Lemon Ave Diamond Bar, 91789, Los Angeles, United States
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2.80
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

0.00%

1

55.00%
About SuncentAuto

Shop high-quality and discount aftermarket auto parts and LED lighting upgrades at SuncentAuto. Find parts fast & enjoy Free Shipping!

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Johnny
GB

EASY RETURNS NOT AT ALL Ordered some spacers after receiving them and noticing they were not hubcentric and cheaply made decided to ship them back, it took two months back-and-forth emails and phone calls pictures, etc. Even though they sent me a paid shipping label after I told them the issue which they wanted me to pay shipping for in the beginning, they ended up only refunding me without the shipping cost, horrible company, customer service. Emails end up in your junk folder and several that I’ve sent either never make it or receive any back from them. I rarely do reviews, but this company was so bad I had to. I will find other places as well to spread the word, Better Business Bureau should be contacted, considering all the bad reviews that they have acquired.

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CJ Johnson
GB

Great customer support. I purchased new headlight bulbs for a 2015 Cadillac. Sorry to say the bulbs did not fit. Sent a email to customer support and received an immediate reply to confirm year and model. Suncentauto sent the correct bulbs (which work great) within a couple of days! I have nothing but good to say about Suncentauto and their customer support especially Dina.

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troy cross
GB

Buyer Beware scam alert. Don’t want to even give them 1 star. Ordered a EGR Delete kit for a 6. 4 and recieved a kit for a duramaxx, when I called to get them to send the right part , they want all these pictures and then it starts all the promises we will get that right out to you my was more expensive than the part they tried calling get lie to hung on and support says they are send you the right part as a gift, 100% scam all they do is lie. Do not buy from these people. Buyer beware.

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Robert White
GB

Amazing customer service Amazing customer service. Will be coming back for future business as well as recommend to friends and family.

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Jake
GB

Customer service is highly dissatisfying Customer service is a joke. Ordered led bulbs and wanted to cancel the order. There is no option to cancel an order unless you speak with support. They are only available 9-5 m-f. Not once did anyone respond back to me during those hours. Instead they would wait 3 days then respond at 11 pm. At this point the package was too far into the process to cancel. They told me to just deny the package and wait until it’s returned from usps to request a refund. Judging by how the whole process went, I bet I wouldn’t see my $80 for another month. Then their support team messaged me a laughing emoji at 11:30 pm.

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