Customer Service Had an issue with a product I bought over a year ago. Couldn't find my receipt or purchase information. Emailed them and spoke with Lucas. He not only found my information but solved my issue very quickly. Impressed with their customer service and support!

Review on SUNCENT regarding false… Review on SUNCENT regarding false return policy. Ordered a kit for my 6.7 Cummins diesel. It didn’t fit my truck based on what parts I’ve observed. They so far haven’t honored the return policy. I’m going to file a charge back soon with my credit card company. I would steer clear of working with them and find someone else who values customer service. To be clear they said they would honor the return and send an email as well as have manager called me. Not one email. Not one call or message. I’ve called several times. Very difficult to get ahold of anyone. No emails from them in the SPAM box. I’ll be sure to share with my online community (forums, Facebook, Reddit, Discord, etc) to steer clear of them if it’s not further resolved.

Horrible company Horrible company. Sent my package to the wrong address. I've tried calling 6 times with no answer. Left 6 voice-mails, sent 3 emails. Can't even get anyone yo response. Literally stole my money and ghosted me. This company is an absolute scam!

Customer service is highly dissatisfying Customer service is a joke. Ordered led bulbs and wanted to cancel the order. There is no option to cancel an order unless you speak with support. They are only available 9-5 m-f. Not once did anyone respond back to me during those hours. Instead they would wait 3 days then respond at 11 pm. At this point the package was too far into the process to cancel. They told me to just deny the package and wait until it’s returned from usps to request a refund. Judging by how the whole process went, I bet I wouldn’t see my $80 for another month. Then their support team messaged me a laughing emoji at 11:30 pm.

Ordered some bmw headlights from this… Ordered some bmw headlights from this company a few weeks ago. Still hasn’t arrived and when I check it says it’s been returned. I’ve emailed 4 times, called on 2 separate occasions. The online help bot doesn’t work, the Facebook messenger pages has me on read for over a week. This place is a scam. I want my money back Edit- (since reply) checked all folders of email. There was no email found, still have no response from messenger, contacted my credit card to dispute the charges. Ordered from another company and will be here tomorrow ✌️new company- LED Light Street