
Issa Sbeih
GBThey stole pictures!!!!! They stole pictures from the rough country website and used them for a product that doesn’t match the pictures and they never answer there phone or reply to emails when you try to return. Absolute scam. Avoid this terrible company at all costs

Justin
GBHorrible company Horrible company. Sent my package to the wrong address. I've tried calling 6 times with no answer. Left 6 voice-mails, sent 3 emails. Can't even get anyone yo response. Literally stole my money and ghosted me. This company is an absolute scam!

Cody Lick
GBHorrible customer service Ordered a part almost week and half ago, received email stating it’s shipped, click on tracking info and it tells me no tracking available. Called them multiple times during the day, left numerous messages, emailed them and got no response from anyone in any form of contact. Facebook messanger doesn’t answer either. Will do calling my credit card company for a dispute tomorrow

A Kizzle
GBI ordered a part from them a couple… I ordered a part from them a couple weeks ago, turned out to not be the part I needed and they pretended to care and e-mailed me like I was gonna get my refund & then just stopped responding. I’ve reached out, called, emailed and still nothing. Very disappointed and upset.

Zwe z
GBI ordered LED fog lights that I was… I ordered LED fog lights that I was informed by the shop were the wrong size. They were unused installed and in the original packaging. I reached out to customer service for assistance on the correct size and return/replacement instructions. I had one response that provided the correct size, but was never provided information for completing the turn or exchange. Original inquiry was 10/30, last response was 11/8. I haven't heard anything in weeks and have reached back out multiple times. As the previous reviewer had mentioned, I wish I would have read the reviews earlier :/.