Cody Lick
GBHorrible customer service Ordered a part almost week and half ago, received email stating it’s shipped, click on tracking info and it tells me no tracking available. Called them multiple times during the day, left numerous messages, emailed them and got no response from anyone in any form of contact. Facebook messanger doesn’t answer either. Will do calling my credit card company for a dispute tomorrow
troy cross
GBBuyer Beware scam alert. Don’t want to even give them 1 star. Ordered a EGR Delete kit for a 6. 4 and recieved a kit for a duramaxx, when I called to get them to send the right part , they want all these pictures and then it starts all the promises we will get that right out to you my was more expensive than the part they tried calling get lie to hung on and support says they are send you the right part as a gift, 100% scam all they do is lie. Do not buy from these people. Buyer beware.
Colton Loerzel
GBOrdered a combo combo lights for a… Ordered a combo combo lights for a truck and the high beams where the wrong size emailed customer service they replied right away and got me what I needed within a couple of days
CJ Johnson
GBGreat customer support. I purchased new headlight bulbs for a 2015 Cadillac. Sorry to say the bulbs did not fit. Sent a email to customer support and received an immediate reply to confirm year and model. Suncentauto sent the correct bulbs (which work great) within a couple of days! I have nothing but good to say about Suncentauto and their customer support especially Dina.
R. Ross
GBReview on SUNCENT regarding false… Review on SUNCENT regarding false return policy. Ordered a kit for my 6.7 Cummins diesel. It didn’t fit my truck based on what parts I’ve observed. They so far haven’t honored the return policy. I’m going to file a charge back soon with my credit card company. I would steer clear of working with them and find someone else who values customer service. To be clear they said they would honor the return and send an email as well as have manager called me. Not one email. Not one call or message. I’ve called several times. Very difficult to get ahold of anyone. No emails from them in the SPAM box. I’ll be sure to share with my online community (forums, Facebook, Reddit, Discord, etc) to steer clear of them if it’s not further resolved.