Customer Service Had an issue with a product I bought over a year ago. Couldn't find my receipt or purchase information. Emailed them and spoke with Lucas. He not only found my information but solved my issue very quickly. Impressed with their customer service and support!

They stole pictures!!!!! They stole pictures from the rough country website and used them for a product that doesn’t match the pictures and they never answer there phone or reply to emails when you try to return. Absolute scam. Avoid this terrible company at all costs

I ordered LED fog lights that I was… I ordered LED fog lights that I was informed by the shop were the wrong size. They were unused installed and in the original packaging. I reached out to customer service for assistance on the correct size and return/replacement instructions. I had one response that provided the correct size, but was never provided information for completing the turn or exchange. Original inquiry was 10/30, last response was 11/8. I haven't heard anything in weeks and have reached back out multiple times. As the previous reviewer had mentioned, I wish I would have read the reviews earlier :/.

Ordered some bmw headlights from this… Ordered some bmw headlights from this company a few weeks ago. Still hasn’t arrived and when I check it says it’s been returned. I’ve emailed 4 times, called on 2 separate occasions. The online help bot doesn’t work, the Facebook messenger pages has me on read for over a week. This place is a scam. I want my money back Edit- (since reply) checked all folders of email. There was no email found, still have no response from messenger, contacted my credit card to dispute the charges. Ordered from another company and will be here tomorrow ✌️new company- LED Light Street

Quick response and resoulution Dropped one of the clips in my engine bay and their customer support team was quick to respond and send me a new one. Thanks guys!