I ordered LED fog lights that I was… I ordered LED fog lights that I was informed by the shop were the wrong size. They were unused installed and in the original packaging. I reached out to customer service for assistance on the correct size and return/replacement instructions. I had one response that provided the correct size, but was never provided information for completing the turn or exchange. Original inquiry was 10/30, last response was 11/8. I haven't heard anything in weeks and have reached back out multiple times. As the previous reviewer had mentioned, I wish I would have read the reviews earlier :/.

Buyer Beware scam alert. Don’t want to even give them 1 star. Ordered a EGR Delete kit for a 6. 4 and recieved a kit for a duramaxx, when I called to get them to send the right part , they want all these pictures and then it starts all the promises we will get that right out to you my was more expensive than the part they tried calling get lie to hung on and support says they are send you the right part as a gift, 100% scam all they do is lie. Do not buy from these people. Buyer beware.

Customer Service Had an issue with a product I bought over a year ago. Couldn't find my receipt or purchase information. Emailed them and spoke with Lucas. He not only found my information but solved my issue very quickly. Impressed with their customer service and support!

Review on SUNCENT regarding false… Review on SUNCENT regarding false return policy. Ordered a kit for my 6.7 Cummins diesel. It didn’t fit my truck based on what parts I’ve observed. They so far haven’t honored the return policy. I’m going to file a charge back soon with my credit card company. I would steer clear of working with them and find someone else who values customer service. To be clear they said they would honor the return and send an email as well as have manager called me. Not one email. Not one call or message. I’ve called several times. Very difficult to get ahold of anyone. No emails from them in the SPAM box. I’ll be sure to share with my online community (forums, Facebook, Reddit, Discord, etc) to steer clear of them if it’s not further resolved.

Ordered a combo combo lights for a… Ordered a combo combo lights for a truck and the high beams where the wrong size emailed customer service they replied right away and got me what I needed within a couple of days