T W
GBThey Got The Job Done Alright…I have to give Lemon Squad 4 out of 5 stars. The only reason is because I had difficulty contacting them, as all of the different numbers for them lead to the same automated voicemail, which freaked me out, because there no option to just speak to a live person. I had to select to “start a new inspection” just to check on my current inspection. They ended inspecting the vehicle on the day they said they would, but I had put $1000 deposit down to hold a vehicle, and was needing the report. They put a rush order in for me, and I was able to get the vehicle. They are a bit overpriced, as I paid $149 to another company to inspect a vehicle in Florida. I would shop around for a more “1 on 1” mobile inspector vs a conglomerate…but if they are all that’s available, they get the job done.
Zane Schwartz
GBBuyers and Sellers That Depend on Lemon Squad Inspections Should Be Cautious As a seller I wanted to provide some confidence to any potential buyers. I don't feel that I got what I paid for. *Inspector canceled several appointments, before finally showing up late to the third appointment. This caused major inconvenience for me. *Inspector showed up largely un-prepared, and winged the inspection from memory, not from a list. *Inspector 100% relied on me to identify issues. He should have focused more on inspection, and less on interviewing. *Inspector did not actually do the test drive. He did a ride along, making me question the quality of the road test. *Inspector did not want to take car on highway to verify functionality at highway speeds. *Inspector spent most of his ride-along time surfing on his phone for hunting photos. *Final inspection report was dictated using voice to text. For $330, I would expect the inspector to proof read his report, since I’m showing it to prospective buyers. *Cost of inspection is excessive, compared to what a dealership would offer – which would include putting car on a lift, and providing an estimate for repairs.
S. Lindsay Graham
GBA bunch of liars and no one from the… A bunch of liars and no one from the USA seems to work with this company. They said they would be there for my huge fee (including $45.00 additional long distance fee) on Monday, I was thrilled. I called to verify a few times on Monday because that timing was important to our plane trip tickets to go pick up the car. Then at 2 am on Tuesday morning, news that the inspector left a message with the dealership and never heard back. The dealership scoured all messages and there was not a message. Giving the inspector the benefit of the doubt, I asked Jay the rep what to do. Jay contacted him (the inspector right then at 9 am CT and then at noon CT and couldn't reach him) I asked for the inspector's number, "no, not allowed" even though I PAID over $250 USD and they couldn't reach him. Then Jay suggested that I send an email with my concerns and nobody responded from there either. They don't care about their customers or their staff.
Daniel Herrera
GBBetter than expected I had my reservations booking a pre purchase inspection by the lemon squad after reading some of the reviews, I watched a video on YouTube and sold me on them, it wasn’t a stellar video but it showed me they were what I was looking for. Although the inspection took longer for me to get it than advertised, when I finally got it I was pleased, it was detailed the inspector took the time to address my concerns and went above and beyond, by the time I decided to buy the car I felt like I had seen it myself looking over the report, my experience was great with the lemon squad.
Gilbert
GBGood report followed by transmission failure I had a Lemon Squad inspector go over a 2005 Maserati Spyder Cambiocorsa I was considering buying. A pretty clean report, including that the transmission was working as expected. Right after I received the car the transmission failed. One wonders whether the inspectors are in cahoots with the car salesmen, considering that they live and work in pretty much the same area. I would be leery of any good Lemon Squad report, since it may now be what it seems.