Charles Bonnett
GBUnqualified techs Unqualified techs, and multiple cancellations. Tech canceled two appointments back to back and then showed up two hours late the third time around. The vehicle being inspected was a manual BMW, the tech didn't even know how to put it in reverse, and said, "I am not qualified BMW tech. I know Japanese cars better." Not hiring Lemondsquad again. Better off sending the car to a qualified shop than getting anyone off the street.
Zachary Legendre
GBHired lemon squad to do an inspection Hired lemon squad to do an inspection. The technician said he scheduled the appoint with the seller at the sellers house. The seller didn’t answer the door so they were trying to charge me a no show fee. After calling them about this it turns out the technician never scheduled the appoint and showed up because he said the seller never answered his phone. I shouldn’t have to pay for a no show fee if there was never an appointment scheduled…. On top of that I called again to see what I should do and the guy (his name was Mark) said well sir it’s your fault because you left the wrong number. I printed to records and it definitely was the correct number. That’s tells me that either the technician called the wrong number or they didn’t call at all. If they do this bad of a job just writing down a phone number and lie about it then I not trust them to inspect a 20k vehicle.
Gilbert
GBGood report followed by transmission failure I had a Lemon Squad inspector go over a 2005 Maserati Spyder Cambiocorsa I was considering buying. A pretty clean report, including that the transmission was working as expected. Right after I received the car the transmission failed. One wonders whether the inspectors are in cahoots with the car salesmen, considering that they live and work in pretty much the same area. I would be leery of any good Lemon Squad report, since it may now be what it seems.
Zane Schwartz
GBBuyers and Sellers That Depend on Lemon Squad Inspections Should Be Cautious As a seller I wanted to provide some confidence to any potential buyers. I don't feel that I got what I paid for. *Inspector canceled several appointments, before finally showing up late to the third appointment. This caused major inconvenience for me. *Inspector showed up largely un-prepared, and winged the inspection from memory, not from a list. *Inspector 100% relied on me to identify issues. He should have focused more on inspection, and less on interviewing. *Inspector did not actually do the test drive. He did a ride along, making me question the quality of the road test. *Inspector did not want to take car on highway to verify functionality at highway speeds. *Inspector spent most of his ride-along time surfing on his phone for hunting photos. *Final inspection report was dictated using voice to text. For $330, I would expect the inspector to proof read his report, since I’m showing it to prospective buyers. *Cost of inspection is excessive, compared to what a dealership would offer – which would include putting car on a lift, and providing an estimate for repairs.
John Millonig
GBLemon Squad is a Lemon Lemon Squad is a Lemon! It's a complete scam. They claim to have A+ rating with the BBB on their Google ads, however they are not even accredited by the BBB. Look it up! They did not show up to their appointment with the seller, however their website claims the inspection was underway. 3 days later still waiting for the inspection to be completed. Their policy is NO REFUNDS, so BEWARE!