Unqualified techs Unqualified techs, and multiple cancellations. Tech canceled two appointments back to back and then showed up two hours late the third time around. The vehicle being inspected was a manual BMW, the tech didn't even know how to put it in reverse, and said, "I am not qualified BMW tech. I know Japanese cars better." Not hiring Lemondsquad again. Better off sending the car to a qualified shop than getting anyone off the street.

I purchased a pre-purchase inspection… I purchased a pre-purchase inspection for $219.99 for a used car on 3/23/24 through Lemon Squad. Their website listed someone coming to look at the car on 3/23/24, almost immediately after I set up the appointment. It then was changed to 3/25/24 at 11:45AM at the car dealership. My salesperson called me multiple times on 3/25/24 because no one from Lemon Squad called the dealership nor showed up to complete the service. I called Lemon Squad to discuss and their response was placing my order on hold until I found another car for them to inspect. I stated they missed two appointments and I just wanted a refund. They stated my order/money would have to stay in an on hold status for 90 days at which time I could request a refund. They stated this language was in their terms and conditions which I didn’t read anywhere. I want a refund because services were never rendered. Update: On 4/16 I got an update they went to the dealership and the car sold and they couldn’t complete the inspection. Of course the car was sold, I took it to a a local mechanic who completed a PPI and I bought the car. I called Lemon Squad to explain and they stated sorry no refund because their rep came out and no car was available. Lemon Squad is the true lemon.

The investigator did not state that the car was missing seatbelts. The investigator failed to mention that the car was missing seatbelts, and the seller did not disclose this information, either, along with other little details that would have impacted the sale. Consequently, my car did not pass the State of KY inspection because all the necessary safety equipment needed to be fixed. I have decided to never do business with this organization again.

Lemon Squad is a Lemon Lemon Squad is a Lemon! It's a complete scam. They claim to have A+ rating with the BBB on their Google ads, however they are not even accredited by the BBB. Look it up! They did not show up to their appointment with the seller, however their website claims the inspection was underway. 3 days later still waiting for the inspection to be completed. Their policy is NO REFUNDS, so BEWARE!

Good report followed by transmission failure I had a Lemon Squad inspector go over a 2005 Maserati Spyder Cambiocorsa I was considering buying. A pretty clean report, including that the transmission was working as expected. Right after I received the car the transmission failed. One wonders whether the inspectors are in cahoots with the car salesmen, considering that they live and work in pretty much the same area. I would be leery of any good Lemon Squad report, since it may now be what it seems.