T W
GBThey Got The Job Done Alright…I have to give Lemon Squad 4 out of 5 stars. The only reason is because I had difficulty contacting them, as all of the different numbers for them lead to the same automated voicemail, which freaked me out, because there no option to just speak to a live person. I had to select to “start a new inspection” just to check on my current inspection. They ended inspecting the vehicle on the day they said they would, but I had put $1000 deposit down to hold a vehicle, and was needing the report. They put a rush order in for me, and I was able to get the vehicle. They are a bit overpriced, as I paid $149 to another company to inspect a vehicle in Florida. I would shop around for a more “1 on 1” mobile inspector vs a conglomerate…but if they are all that’s available, they get the job done.
MoonLightOnWater Lover
GBI am satisfied with the report It took well over a week for me to get my report. Actually it took about 10 days which is not what their website says. However, now that I actually have my report I can say that it is of a good quality and I appreciate that I used lemon squad to check out the car I’m purchasing on the East Coast and I actually live on the West Coast.
Jeff
GBLemon Squad is garbage Corey was not ASE certified He didn't know what clear bra was He didn't notice the steeda IRS no hop and did not know it was suspension modification He started my manual car in gear and lurched forward almost hitting the van in front of me I just spent $10k fixing all oil leaks and he put on the report it has an oil leak He said rust on a car that has never left Phoenix AZ I paid $200 for this garbage service, this is seriously wrong Google "corey lemon squad" Watch video starting at 33 seconds
RicJef
GBI purchased a pre-purchase inspection… I purchased a pre-purchase inspection for $219.99 for a used car on 3/23/24 through Lemon Squad. Their website listed someone coming to look at the car on 3/23/24, almost immediately after I set up the appointment. It then was changed to 3/25/24 at 11:45AM at the car dealership. My salesperson called me multiple times on 3/25/24 because no one from Lemon Squad called the dealership nor showed up to complete the service. I called Lemon Squad to discuss and their response was placing my order on hold until I found another car for them to inspect. I stated they missed two appointments and I just wanted a refund. They stated my order/money would have to stay in an on hold status for 90 days at which time I could request a refund. They stated this language was in their terms and conditions which I didn’t read anywhere. I want a refund because services were never rendered. Update: On 4/16 I got an update they went to the dealership and the car sold and they couldn’t complete the inspection. Of course the car was sold, I took it to a a local mechanic who completed a PPI and I bought the car. I called Lemon Squad to explain and they stated sorry no refund because their rep came out and no car was available. Lemon Squad is the true lemon.
Zachary Legendre
GBHired lemon squad to do an inspection Hired lemon squad to do an inspection. The technician said he scheduled the appoint with the seller at the sellers house. The seller didn’t answer the door so they were trying to charge me a no show fee. After calling them about this it turns out the technician never scheduled the appoint and showed up because he said the seller never answered his phone. I shouldn’t have to pay for a no show fee if there was never an appointment scheduled…. On top of that I called again to see what I should do and the guy (his name was Mark) said well sir it’s your fault because you left the wrong number. I printed to records and it definitely was the correct number. That’s tells me that either the technician called the wrong number or they didn’t call at all. If they do this bad of a job just writing down a phone number and lie about it then I not trust them to inspect a 20k vehicle.