Zane Schwartz
GBBuyers and Sellers That Depend on Lemon Squad Inspections Should Be Cautious As a seller I wanted to provide some confidence to any potential buyers. I don't feel that I got what I paid for. *Inspector canceled several appointments, before finally showing up late to the third appointment. This caused major inconvenience for me. *Inspector showed up largely un-prepared, and winged the inspection from memory, not from a list. *Inspector 100% relied on me to identify issues. He should have focused more on inspection, and less on interviewing. *Inspector did not actually do the test drive. He did a ride along, making me question the quality of the road test. *Inspector did not want to take car on highway to verify functionality at highway speeds. *Inspector spent most of his ride-along time surfing on his phone for hunting photos. *Final inspection report was dictated using voice to text. For $330, I would expect the inspector to proof read his report, since I’m showing it to prospective buyers. *Cost of inspection is excessive, compared to what a dealership would offer – which would include putting car on a lift, and providing an estimate for repairs.
Brad Turner
GBHasn't adapted to modern times Like others have mentioned, the lack of speed is killing them in a tight market. I ordered my inspection Sunday night, it was performed Wednesday, and I didn't get the report until Saturday night. By which point I'd jumped on another opportunity. I paid $149 for this service 5 years ago and that was good value - it no longer is at the current rate. I'd give the inspection 4 stars, the pictures 1 star (half were very out of focus, all were taken using a potato), and the timing 1 star.
Gino F.
GBVery thorough inspection and evaluation… Very thorough inspection and evaluation of the auto in question. It was located on an internet auction and from the write up and pics it seemed very good and what i wanted. I had used lemon squad once before and was very satisfied. As it turned out thaere were a lot of hidden problems that the care had that wasn't foreclosed by pictures or descriptions. Lemon squad saved me from a big mistake! I highly recommend getting a lemon squad inspection and report if you can't see the car you are interested in in person. Five stars for Lemon Squad
T W
GBThey Got The Job Done Alright…I have to give Lemon Squad 4 out of 5 stars. The only reason is because I had difficulty contacting them, as all of the different numbers for them lead to the same automated voicemail, which freaked me out, because there no option to just speak to a live person. I had to select to “start a new inspection” just to check on my current inspection. They ended inspecting the vehicle on the day they said they would, but I had put $1000 deposit down to hold a vehicle, and was needing the report. They put a rush order in for me, and I was able to get the vehicle. They are a bit overpriced, as I paid $149 to another company to inspect a vehicle in Florida. I would shop around for a more “1 on 1” mobile inspector vs a conglomerate…but if they are all that’s available, they get the job done.
Charles Bonnett
GBUnqualified techs Unqualified techs, and multiple cancellations. Tech canceled two appointments back to back and then showed up two hours late the third time around. The vehicle being inspected was a manual BMW, the tech didn't even know how to put it in reverse, and said, "I am not qualified BMW tech. I know Japanese cars better." Not hiring Lemondsquad again. Better off sending the car to a qualified shop than getting anyone off the street.