Jeff
GBLemon Squad is garbage Corey was not ASE certified He didn't know what clear bra was He didn't notice the steeda IRS no hop and did not know it was suspension modification He started my manual car in gear and lurched forward almost hitting the van in front of me I just spent $10k fixing all oil leaks and he put on the report it has an oil leak He said rust on a car that has never left Phoenix AZ I paid $200 for this garbage service, this is seriously wrong Google "corey lemon squad" Watch video starting at 33 seconds
RicJef
GBI purchased a pre-purchase inspection… I purchased a pre-purchase inspection for $219.99 for a used car on 3/23/24 through Lemon Squad. Their website listed someone coming to look at the car on 3/23/24, almost immediately after I set up the appointment. It then was changed to 3/25/24 at 11:45AM at the car dealership. My salesperson called me multiple times on 3/25/24 because no one from Lemon Squad called the dealership nor showed up to complete the service. I called Lemon Squad to discuss and their response was placing my order on hold until I found another car for them to inspect. I stated they missed two appointments and I just wanted a refund. They stated my order/money would have to stay in an on hold status for 90 days at which time I could request a refund. They stated this language was in their terms and conditions which I didn’t read anywhere. I want a refund because services were never rendered. Update: On 4/16 I got an update they went to the dealership and the car sold and they couldn’t complete the inspection. Of course the car was sold, I took it to a a local mechanic who completed a PPI and I bought the car. I called Lemon Squad to explain and they stated sorry no refund because their rep came out and no car was available. Lemon Squad is the true lemon.
Larry DeWitte
GBHorrible experience Horrible experience. Ordered the report on March 28. They claim 1-2 business days for a completed report. It took April 9 before I received my report and I had to call 3-4 times a day the last several days. The report itself is very limited and certainly not worth what I paid for it, especially given the tie I spent and the aggravation.
MoonLightOnWater Lover
GBI am satisfied with the report It took well over a week for me to get my report. Actually it took about 10 days which is not what their website says. However, now that I actually have my report I can say that it is of a good quality and I appreciate that I used lemon squad to check out the car I’m purchasing on the East Coast and I actually live on the West Coast.
Dominic Pintozzi
GBTerrible experience Terrible experience. They say that the inspection will be done with in 2 business days and the report pays that evening. My inspection was done in 1 business day and 3 days later I'm still waiting on the report. Customer service gives the same bull answer but nothing changes.