Lemon Squad

Hudson Road 6043, 55125, Woodbury, United States
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1.75
Based on 20 Reviews

5

10.00%

4

10.00%

3

0.00%

2

5.00%

1

75.00%
About Lemon Squad

Lemon Squad is the leader in Nationwide Pre-Purchase Used Car Inspections. We inspect every car in every state across the USA--even Alaska and Hawaii. We're here to make sure you don't spend your hard earned money on a lemon! Just place an order for a vehicle inspection through the site or by phone. Our expert inspector will contact your seller to verify the availability of the vehicle and set up an appointment to inspect your automobile. The inspector will go directly to the vehicle to perform the inspection. The inspector will upload the report to us, and after an intricate error checking and reviewal process, you'll receive notification when your report is ready to login and view. You'll be notified the instant the report is ready to login and view.

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RicJef
GB

I purchased a pre-purchase inspection… I purchased a pre-purchase inspection for $219.99 for a used car on 3/23/24 through Lemon Squad. Their website listed someone coming to look at the car on 3/23/24, almost immediately after I set up the appointment. It then was changed to 3/25/24 at 11:45AM at the car dealership. My salesperson called me multiple times on 3/25/24 because no one from Lemon Squad called the dealership nor showed up to complete the service. I called Lemon Squad to discuss and their response was placing my order on hold until I found another car for them to inspect. I stated they missed two appointments and I just wanted a refund. They stated my order/money would have to stay in an on hold status for 90 days at which time I could request a refund. They stated this language was in their terms and conditions which I didn’t read anywhere. I want a refund because services were never rendered. Update: On 4/16 I got an update they went to the dealership and the car sold and they couldn’t complete the inspection. Of course the car was sold, I took it to a a local mechanic who completed a PPI and I bought the car. I called Lemon Squad to explain and they stated sorry no refund because their rep came out and no car was available. Lemon Squad is the true lemon.

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Wayne Michael Kinney
GB

The investigator did not state that the car was missing seatbelts. The investigator failed to mention that the car was missing seatbelts, and the seller did not disclose this information, either, along with other little details that would have impacted the sale. Consequently, my car did not pass the State of KY inspection because all the necessary safety equipment needed to be fixed. I have decided to never do business with this organization again.

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Daniel Herrera
GB

Better than expected I had my reservations booking a pre purchase inspection by the lemon squad after reading some of the reviews, I watched a video on YouTube and sold me on them, it wasn’t a stellar video but it showed me they were what I was looking for. Although the inspection took longer for me to get it than advertised, when I finally got it I was pleased, it was detailed the inspector took the time to address my concerns and went above and beyond, by the time I decided to buy the car I felt like I had seen it myself looking over the report, my experience was great with the lemon squad.

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Dominic Pintozzi
GB

Terrible experience Terrible experience. They say that the inspection will be done with in 2 business days and the report pays that evening. My inspection was done in 1 business day and 3 days later I'm still waiting on the report. Customer service gives the same bull answer but nothing changes.

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Jenny Herzenstiel
GB

I should always read reviews here… I should always read reviews here before I try something new... They did send someone to inspect the car I was considering. Everything on the report was marked "good" except for things that I could easily see myself, like wear on the seats, and an alert light was on. He said he did a road test, but I don't think he did. As soon as my husband drove it, he noticed some shaking when applying the brakes, and the car "jerks" when it shifts while driving. That's transmission!! I specifically said in my request that I was concerned about transmission (it's a known issue in this vehicle, but obviously doesn't happen to them all). There are several other little things wrong, but those two are big. We bought the car, based on their report and my brief test drive. Off to the dealership next week, for a proper inspection.

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