Wayne Michael Kinney
GBThe investigator did not state that the car was missing seatbelts. The investigator failed to mention that the car was missing seatbelts, and the seller did not disclose this information, either, along with other little details that would have impacted the sale. Consequently, my car did not pass the State of KY inspection because all the necessary safety equipment needed to be fixed. I have decided to never do business with this organization again.
Jeff
GBLemon Squad is garbage Corey was not ASE certified He didn't know what clear bra was He didn't notice the steeda IRS no hop and did not know it was suspension modification He started my manual car in gear and lurched forward almost hitting the van in front of me I just spent $10k fixing all oil leaks and he put on the report it has an oil leak He said rust on a car that has never left Phoenix AZ I paid $200 for this garbage service, this is seriously wrong Google "corey lemon squad" Watch video starting at 33 seconds
Zachary Legendre
GBHired lemon squad to do an inspection Hired lemon squad to do an inspection. The technician said he scheduled the appoint with the seller at the sellers house. The seller didn’t answer the door so they were trying to charge me a no show fee. After calling them about this it turns out the technician never scheduled the appoint and showed up because he said the seller never answered his phone. I shouldn’t have to pay for a no show fee if there was never an appointment scheduled…. On top of that I called again to see what I should do and the guy (his name was Mark) said well sir it’s your fault because you left the wrong number. I printed to records and it definitely was the correct number. That’s tells me that either the technician called the wrong number or they didn’t call at all. If they do this bad of a job just writing down a phone number and lie about it then I not trust them to inspect a 20k vehicle.
Dominic Pintozzi
GBTerrible experience Terrible experience. They say that the inspection will be done with in 2 business days and the report pays that evening. My inspection was done in 1 business day and 3 days later I'm still waiting on the report. Customer service gives the same bull answer but nothing changes.
Jenny Herzenstiel
GBI should always read reviews here… I should always read reviews here before I try something new... They did send someone to inspect the car I was considering. Everything on the report was marked "good" except for things that I could easily see myself, like wear on the seats, and an alert light was on. He said he did a road test, but I don't think he did. As soon as my husband drove it, he noticed some shaking when applying the brakes, and the car "jerks" when it shifts while driving. That's transmission!! I specifically said in my request that I was concerned about transmission (it's a known issue in this vehicle, but obviously doesn't happen to them all). There are several other little things wrong, but those two are big. We bought the car, based on their report and my brief test drive. Off to the dealership next week, for a proper inspection.