Josh Riemer
GBInspection missed countless issues costing us thousands We purchased a car from a dealer in Orlando after having a local inspector from lemon squad perform a $220 inspection. Within 50 miles of leaving the dealership The undercarriage faring broke loose and started dragging on the ground. After 100 mi the fan stopped working. We had to replace the fan motor control module and the fan motor resistor module. We also had to refill the freon because it was only 1/4 full. After 200 miles and every 200 miles of driving, the car literally loses a quart of oil. It is pouring out of the engine block. We had another mechanic take a look at the car and he noted someone tried applying RTV to the leak to fix it. This was a clear cover up by the dealer that the inspector was either incompetent and didn't see it or he knew the dealer and was doing him a favor. I asked lemon squad for a refund of my money because we would never would have purchased the car with these issues and was told that there was nothing wrong with a car when they did the inspection and everything must have happened in the couple of days between the inspection and us picking up the car. We are now having to put the car on a trailer and tow it back home to try to get it fixed. I had the mechanic run some diagnostics and they found countless issues and diagnostic fault codes with the car. I provided this information to lemon squad and simply ignored it. This company does not care about you or the results of their inspector's work. You're better off finding someone who doesn't work these crooks.
S. Lindsay Graham
GBA bunch of liars and no one from the… A bunch of liars and no one from the USA seems to work with this company. They said they would be there for my huge fee (including $45.00 additional long distance fee) on Monday, I was thrilled. I called to verify a few times on Monday because that timing was important to our plane trip tickets to go pick up the car. Then at 2 am on Tuesday morning, news that the inspector left a message with the dealership and never heard back. The dealership scoured all messages and there was not a message. Giving the inspector the benefit of the doubt, I asked Jay the rep what to do. Jay contacted him (the inspector right then at 9 am CT and then at noon CT and couldn't reach him) I asked for the inspector's number, "no, not allowed" even though I PAID over $250 USD and they couldn't reach him. Then Jay suggested that I send an email with my concerns and nobody responded from there either. They don't care about their customers or their staff.
Brad Turner
GBHasn't adapted to modern times Like others have mentioned, the lack of speed is killing them in a tight market. I ordered my inspection Sunday night, it was performed Wednesday, and I didn't get the report until Saturday night. By which point I'd jumped on another opportunity. I paid $149 for this service 5 years ago and that was good value - it no longer is at the current rate. I'd give the inspection 4 stars, the pictures 1 star (half were very out of focus, all were taken using a potato), and the timing 1 star.
Gilbert
GBGood report followed by transmission failure I had a Lemon Squad inspector go over a 2005 Maserati Spyder Cambiocorsa I was considering buying. A pretty clean report, including that the transmission was working as expected. Right after I received the car the transmission failed. One wonders whether the inspectors are in cahoots with the car salesmen, considering that they live and work in pretty much the same area. I would be leery of any good Lemon Squad report, since it may now be what it seems.
Zane Schwartz
GBBuyers and Sellers That Depend on Lemon Squad Inspections Should Be Cautious As a seller I wanted to provide some confidence to any potential buyers. I don't feel that I got what I paid for. *Inspector canceled several appointments, before finally showing up late to the third appointment. This caused major inconvenience for me. *Inspector showed up largely un-prepared, and winged the inspection from memory, not from a list. *Inspector 100% relied on me to identify issues. He should have focused more on inspection, and less on interviewing. *Inspector did not actually do the test drive. He did a ride along, making me question the quality of the road test. *Inspector did not want to take car on highway to verify functionality at highway speeds. *Inspector spent most of his ride-along time surfing on his phone for hunting photos. *Final inspection report was dictated using voice to text. For $330, I would expect the inspector to proof read his report, since I’m showing it to prospective buyers. *Cost of inspection is excessive, compared to what a dealership would offer – which would include putting car on a lift, and providing an estimate for repairs.