Daniel Herrera
GBBetter than expected I had my reservations booking a pre purchase inspection by the lemon squad after reading some of the reviews, I watched a video on YouTube and sold me on them, it wasn’t a stellar video but it showed me they were what I was looking for. Although the inspection took longer for me to get it than advertised, when I finally got it I was pleased, it was detailed the inspector took the time to address my concerns and went above and beyond, by the time I decided to buy the car I felt like I had seen it myself looking over the report, my experience was great with the lemon squad.
Dominic Pintozzi
GBTerrible experience Terrible experience. They say that the inspection will be done with in 2 business days and the report pays that evening. My inspection was done in 1 business day and 3 days later I'm still waiting on the report. Customer service gives the same bull answer but nothing changes.
Charles Bonnett
GBUnqualified techs Unqualified techs, and multiple cancellations. Tech canceled two appointments back to back and then showed up two hours late the third time around. The vehicle being inspected was a manual BMW, the tech didn't even know how to put it in reverse, and said, "I am not qualified BMW tech. I know Japanese cars better." Not hiring Lemondsquad again. Better off sending the car to a qualified shop than getting anyone off the street.
Aiyana Stevens-Rose
GBDO NOT USE THEM I booked the service and then saw a bunch of things online about how they were a scam. Tried to cancel, but they would not even issue a partial refund. Trying to dispute with my bank, but not sure how that’s gonna play out.
T W
GBThey Got The Job Done Alright…I have to give Lemon Squad 4 out of 5 stars. The only reason is because I had difficulty contacting them, as all of the different numbers for them lead to the same automated voicemail, which freaked me out, because there no option to just speak to a live person. I had to select to “start a new inspection” just to check on my current inspection. They ended inspecting the vehicle on the day they said they would, but I had put $1000 deposit down to hold a vehicle, and was needing the report. They put a rush order in for me, and I was able to get the vehicle. They are a bit overpriced, as I paid $149 to another company to inspect a vehicle in Florida. I would shop around for a more “1 on 1” mobile inspector vs a conglomerate…but if they are all that’s available, they get the job done.