Very bad experience with Crossover Very bad experience with Crossover. As an established professional, I took the time to take five unpaid (!) tests for a Copywriter position. The last test was quite time consuming. My work has been in “review” for days. No update. I contact their “AI”, which tells me that the position is “on hold”. I ask to create a ticket. I get the same answer from an “agent”, literally. Very, very poor experience, considering the amount of time I put in the tests. Allow me: it seems to me that you are very picky with the candidates but that you don’t live up to your own expectations. A “human” update indicating I have wasted five hours of my time would be the minimum. Oh! And the fact that you use AI doesn’t make me a SH (stupid human): I know when AI is answering pretending to be “James”.

AI in HR instead of Human Reviews? You be the judge! I would say the application process is fairly streamlined and straightforward. Yes, there are tests and practicals to complete, but if you think the job is right for you, why complain? Where I do want to voice a concern is in the review and response category. I got a response after only a couple of hours of completing my final practical exercise telling me I was not selected to move forward for the position I applied for. Yes, a bit of a heart-smasher, but what bothers me is the turnaround time being so fast. This tells me that there is likely not a human reviewing applications even at this stage and that you are being vetted by their in-house (or external!) AI system. If I'm wrong here, please respond. If I am right, I can see how a lot of talented candidates are falling through the cracks, which is a shame. What I would offer is this: IF the applications are being vetted automatically by your HR-AI, THEN I would suggest training the AI to also give applicants constructive feedback on where they erred in their applications, to better improve the chances of repeat applications making it through to next steps in the process.

Poor choice for employer branding and reputation Awful experience. Spent 3 hours, qualifying positively across 5 stages for a job application. 5 mins after I completed after those 3 hours, I was declined and the autoresponder shared that I was not a fit for the role. A huge waste of candidate's time, and a poor reflection on employers. Never use this as an employer.

Dodgy site to get free work done from prospective employees It feels like this is a fake site, set up to gather free users ideas and data. Similar to other reviews, I sat for hours on end doing spurious tests, until I was subjected to the real work assessment. I then spent several more hours doing a virtual, in depth product customer discovery session. Once I completed that, crossover went absolutely silent and ended up closing the job posting and giving me 0 feedback. Won't make the same mistake again

Their tests are a failure I'm literally a certified genius, so to tell me I didn't pass their "cognitive test" just means they don't know how cognitive tests work. In short: almost the entire test is numerical math problems, the kind no one actually ever does in real life. Yes there were some actual cognition questions, but very few. Just math, math, and more math. I have a disability related to reading numbers, but again, I am a certified freakin' genius and reading numbers has nothing to do with critical thinking. Nothing. This is just one more example of how millenials are not the right people to be running things. Maybe some day they will shut up and listen to those of us who created the tech industry, but it's not looking good.