More like Mary A+ :) I ordered an engine control module for a Nissan Maxima because FS1 has the best price by far, and they could program the ECM so it would be plug and play. The part was programmed within a few days but the testing took longer than expected due to issues with their testing department. That resulted in the part taking two full weeks to ship which wasn't ideal, but Mary A stayed in contact with me the entire time and provided updates literally every 48 hours. Normally, I would have gotten frustrated, but it was hard to do that because Mary A was so great. I haven't installed the part to know if it works yet, but I have to commend the service Mary provided. She was great. Thanks Mary and FS1!

Ordered a PCM ,had trouble with the… Ordered a PCM ,had trouble with the first one, returned it for warranty. While waiting for second one Michael was very helpful. He responded to my emails promptly, and kept me informed about the progress. I would definitley order from them again.

Ziah S Ziah S. Made our experience very nice, easy & fast. We will be using Flagship one again. Thank you for your great customer service. Kalii from Sunshine Service.

What made my experience great was Miss… What made my experience great was Miss Mary A, she made sure to check in throughout the delivery. Im satisfied with how it came it's in good condition and works good. Customer Jeanette Kelly an Dee Spearman

Very helpful and knowledgeable Right from the start of my transaction Sobas A. Was kind and courteous. I received my ECM and it was faulty. I called FS1 and spoke with Sobas A and she assured me that the issue would be taken care of. She sent me a return RMA and promptly got my part replaced with another unit which worked perfectly. Awesome company.