Dave B.
CAOrdered a PCM ,had trouble with the… Ordered a PCM ,had trouble with the first one, returned it for warranty. While waiting for second one Michael was very helpful. He responded to my emails promptly, and kept me informed about the progress. I would definitley order from them again.
Bryan
GBHad questions about an order that I… Had questions about an order that I placed. Adrian contacted me, confirmed everything and reviewed all of my questions with me. Great customer service.
Niles McDowell
GBGreat customer service 👏 The company has integrity From day one customer service was excellent, very informative about what I needed.Ronron C made me feel like I was involved instead of just a "buyer ",I felt confident, and he gained my trust even though we never met face to face.Thanks Ronron C for keeping me in the loop and doing everything you said you would do..emails,phone calls and making me feel appreciated 😀
Tony Jeffries
GBMore like Mary A+ :) I ordered an engine control module for a Nissan Maxima because FS1 has the best price by far, and they could program the ECM so it would be plug and play. The part was programmed within a few days but the testing took longer than expected due to issues with their testing department. That resulted in the part taking two full weeks to ship which wasn't ideal, but Mary A stayed in contact with me the entire time and provided updates literally every 48 hours. Normally, I would have gotten frustrated, but it was hard to do that because Mary A was so great. I haven't installed the part to know if it works yet, but I have to commend the service Mary provided. She was great. Thanks Mary and FS1!
Beverly Neely
CAErvir M was so helpful . Ervir M was so helpful .. I had made an error on my original online order He patiently helped me correct the problem Thanks so much