Jim A.
GBGreat Customer Service I had a question about a part and I felt like I was talking to a close friend. I eventually ordered that part and had it shipped to my builder across the country. I provided the wrong address and they helped me recover the package, getting it to the proper location. To top it off, competitive pricing.
Vickie Rodenski
GBExcellent Customer Service It is always scary purchasing expensive parts online. We received my son's new clutch with lost bolts (I am guessing from a small hole in the box) and a small part that may have been damaged in transport or shipping. I contacted "Jerry" in customer service and he quickly resolved the problem. The items that we needed were shipped out the same day. I only wish all businesses treated their customers like Black Cloud Diesel.
Customer
GBAwesome to call and talk with real… Awesome to call and talk with real people. Shipped in reasonable time. Everything was as expected and great products. Would definitely recommend and I'm a customer for life.
Harry
GBAwesome service got my clutch kit in a… Awesome service got my clutch kit in a couple days right clutch kit write service can't Beat It thanks a lot black cloud
Tami Batts
GBMy son purchased injectors from Black… My son purchased injectors from Black Cloud and needed to cancel the order after finding out they were back ordered and delayed past a truck show that he needed them for. Though we were extremely disappointed at needing to cancel the order, Black Cloud was super helpful, understanding and quite timely at sending our refund. I look forward to doing business with them again. They were highly professional in handling our situation.