Kimberly
GBI created an account and was charged… I created an account and was charged $19.95 for the one week but tried to log into my account to cancel and they cannot locate my account. My email cannot be located. I have the confirm email from setting up the account with the six digit code so I know the account was confirmed. I want to cancel as I am not satisfied with this account. I can't even access my account. I plan to contact my credit card company to report this transaction as a fraudulent charge and a scam. I am thoroughly disgusted with this website and service. I'm am trying to contact them through their contact us but have not been successful.
James
CALike everyone else Like everyone else, I emailed the company the same day I signed up to cancel for a refund and also put an inquiry in through their website and no reply. SCAM! Their site is not what is expected, and it says 24/7 customer service, but there is none.
SnickAtNight
GBTotal scam Total scam. I cancelled my subscription and deleted my account online. However, the company did not respond and continued to charge me for there services. Do not use them!
Gwinyai-James Makuto
GBToday is July 12th 2023 Today is July 12th 2023, and regrettably I signed up for this service on July 10th, 2023 and like most people who did the same I was not happy with the service. Upon seeing their refund policy (within a 3 day window of signing off)...I sent an email AS INSTRUCTED on their website requesting a refund on the same day I signed up (July 10th). I've sent 3 emails and submitted a contact form on their website but no one has responded even to acknowledge receipt of my email. STAY AWAY from this service...ITS A SCAM.
Erin McLaughlin
GBThis "company" is a SCAM. This "company" is a SCAM. No one has responded back to cancel my account. There is only one option to cancel - send an email. No customer service line, no 'cancel my subscription' option. And this is billed WEEKLY, so with no one responding back in the last 2 weeks means I have now been charged twice now for a service I had presumed I canceled.