Prompt replies from Customer service Grateful that my son has never had an accident that would cause the airbag to deploy. At the same time, Customer service has been very responsive to my comments and questions when initiating orders. Very helpful and prompt responses.

I own 2 jackets and a vest from Helite I own 2 jackets and a vest from Helite. Their products are high quality, innovative and comfortable to wear. For me, a Helite air bag jacket is to a motorcyclist, what a bullet proof vest is to a cop or soldier. I don't ride without it.

Hi-Viz Horrible Appearance. Hi-Viz Horrible Appearance. The hi- viz color is just horribly dirty. Additionally, nothing I’ve tried- that Helite recommended- helps whatsoever. The scuff marks from the seat, backrest, handling with gloves (?) seem to be permanently imbedded on the vest, both on the rear and front of the vest. Nothing seems to remove the dirt and scuff marks. A 2 year old vest looks like it’s 10 years old with no way to clean it to improve its looks. It’s an eyesore already!

WORTH IT! Very well built vest. Super comfortable - even for a guy who's 6'5" tall and 300+ lbs. When I'm riding, I don't even know i'm wearing it! Customer service is great bar none! I definitely recommend Helite to anyone that rides anything.

The service I received was second to… The service I received was second to none, I ordered the women’s airbag jacket but sizing was an issue and the only option was to purchase and try the men’s jackets . Enrico was amazing and sent me a men’s jacket immediately, it was too big and he then ordered a smaller size from Europe . The dealings were professional and I was kept in the loop along the process . Although the jacket is heavy I don’t necessarily notice it riding . I look forward to the day when a true women’s size jacket can be made but in the meantime I settle for what I have . Highly recommend this supplier and true to their word . Christine