No surprises and lots of product information... I placed an order for a REV'IT! Seesoft RV Air Back Protector Insert 05. The price was right and they offered free FedEx delivery within three days. The order was placed on 03/12, delivery was 03/15. The item was well packaged, new and unopened in condition. That may not sound like much, a dealer performing to advertised product and service levels but, these days, that is an exception.

Open box pipes Open box pipes. Pipes were in excellent condition. Shipping was fast and right on time. Price was very good. Also enjoy your how to do videos. Will definitely shop RevZilla again !!!

Order never received and no refund I recently ordered a part from this distributor for a family member. The part was delivered through FedEx and was delivered to an invalid address. The recipient never received the package. Revzilla customer service's only remedy was to go to the assumed drop location and request the package. The tenant stated they never received any packages wrongfully addressed. FedEx completed an investigation, but would not confirm their driver dropped the package at the incorrect address. Revzilla stated they do not practice signing for packages regardless of package value. Revzilla accepted my order and payment, but had no intention on verifying the package made it to its intended destination or quality assurance of the order to ensure customer was content with the sales process. When I requested to dispute the transaction and request further assistance on acquiring the part I paid for, Revzilla took my information down and denied further assistance. Now I purchased the part for a second time through an alternate distributor. Potential customers should know that if an issue with a part order should arise that their money or order is not insured or refundable. Purchase at your own risk.

Biker backpack from Revzilla After many searches for a particular Kriega product I found it at Revzilla at a good price. I've bought from Revzilla previously and had a good experience. The package arrived sooner than expected in excellent condition. The item was as described and I'm delighted with it.

Quick and Painless The ordering process was quick and simple, the item I ordered arrived as expected and RevZilla kept me informed via email about when my order was shipped and when to expect it. The process was quick and painless.