Open box pipes Open box pipes. Pipes were in excellent condition. Shipping was fast and right on time. Price was very good. Also enjoy your how to do videos. Will definitely shop RevZilla again !!!

Bought helmet, horrible returns policy and process Bought a helmet, not once on their website was i made aware prices were in USD. Most international websites stated to change the cost. Upon finding out the item was indeed not the ~$750 AUD i was hit with ~$1100 for an item i did not believe to be worth that much. 5 mins after the initial payment I viewed their return policy. You have to email in and only when a human is at work (answering 6 hours later) will they action it. Versus a simple cancel transaction process ceasing the item from processing further into the next step which is when the human comes into play and cannot cancel it. Seems silly and honestly puts me off ordering things internationally. Yes I should have checked further but with the location/delivery stating it would arrive promptly (not what the end result was of up to 12 days), and that nothing on their website stated USD or what currency in general. To return it i am out of pocket. If i refuse the item 50/50 it gets back to the sender and the costs are more versus if i returned it myself. So now i am stuck with an item that i dont want, and no one will justify buying it off me as it sucks.

I was very happy with the ordering… I was very happy with the ordering process and quick turnaround. I also appreciate the Zilla point accrual. I find that to be a great encouragement for future purchases. The only complaint I have with the site relates to the initial discount for new customers. I purchased a few items using the new customer discount but when my wife attempted to sign up and use her discount the site wouldn't accept it. I believe this may be because we share the same address. She still made the purchase but I wish we had the extra 10% discount but overall still better than other online retailers.

Great Customer service I had issues with helmet I received, however, Mark the CS rep I was working with made everything easy. From contact, support, to exchange. The customer service was fast and communicated very well

Quick and Painless The ordering process was quick and simple, the item I ordered arrived as expected and RevZilla kept me informed via email about when my order was shipped and when to expect it. The process was quick and painless.