No surprises and lots of product information... I placed an order for a REV'IT! Seesoft RV Air Back Protector Insert 05. The price was right and they offered free FedEx delivery within three days. The order was placed on 03/12, delivery was 03/15. The item was well packaged, new and unopened in condition. That may not sound like much, a dealer performing to advertised product and service levels but, these days, that is an exception.

Seamless process every time! Very easy to use site and if I have ever had any inconveniences I’ve called customer support. They have always been extremely knowledgeable and helpful with any issues I may have had, nor did I wait long to be helped.

Bought helmet, horrible returns policy and process Bought a helmet, not once on their website was i made aware prices were in USD. Most international websites stated to change the cost. Upon finding out the item was indeed not the ~$750 AUD i was hit with ~$1100 for an item i did not believe to be worth that much. 5 mins after the initial payment I viewed their return policy. You have to email in and only when a human is at work (answering 6 hours later) will they action it. Versus a simple cancel transaction process ceasing the item from processing further into the next step which is when the human comes into play and cannot cancel it. Seems silly and honestly puts me off ordering things internationally. Yes I should have checked further but with the location/delivery stating it would arrive promptly (not what the end result was of up to 12 days), and that nothing on their website stated USD or what currency in general. To return it i am out of pocket. If i refuse the item 50/50 it gets back to the sender and the costs are more versus if i returned it myself. So now i am stuck with an item that i dont want, and no one will justify buying it off me as it sucks.

Fast and quality products Fast and quality products, second time purchase even after the first order was messed up, fix problem in timely manner and gave me some sotre credit for the miss hap!

I hate this company. Lost item I hate this company. I buy one item and they loose it. A $600 exhaust system. Been waiting a week and no updates. Contact them and they say oh well it's probably lost. Wait another week and we can file a claim. What a joke. Never dealing with this joke again.