Cory
GBPretty good customer service I placed an order for wheels a few days ago thinking they’d fit. When I emailed customer service to double check, Nate advised me that they wouldn’t fit and helped me change my order before they were shipped out. He also helped me find the tires I wanted. I never received a confirmation email for my order for the tires so I spoke with Austin via chat and he was able to fix it manually so my order went through. Overall, everyone was very helpful and I’m super excited for everything to get here!
David Young
GBYour company was the only company that seem to want to help me Your company was the only company that responded to my text message. I have looked at several other companies but no one seemed interested in helping me. A young man named Ian quickly responded and helped answer my question. I then called and spoke to a salesman named Nate. He help me with my purchase. Fast, prompt and very friendly. The price I loved and can't wait to get my wheels on my truck.
Joseph Lownes
GBGreat service all around Great customer service. I was called the same day I placed my order just to confirm that I ordered the correct wheels because they show that they're not really the recommended size for my car. The sales agent was great as well. Very knowledgeable and thorough before pushing the order through. I will definitely continue to use BB Wheels for my future wheel purchases. 100% satisfied. Well, so long as my order ships and shows up within the time frame given. Even if it doesn't, I still give 5 stars for timely service and thoroughness.
Kirk
GBA great waste of time. I recently placed an order though BB Wheel for rims which they had no problem charging me for. 2 days later I get an e-mail informing me they were canceling my order and refunding my money "due to our anti-fraud system". As I look in my credit card account there is still no pending refund. This has been a great waste of time. I will be placing my order though a different business and steering clear of BB Wheel.
Alex Rae
GBGood customer service Good customer service, good communication, they let me know every step of the way when my order would be here, actually got here a little earlier then expected, came in nice packaging, everything I expected was done on there end in a timely manor, definitely would recomend them to anyone and definitely would do buisnes with them again. Very satisfied and happy with how they run there ship. I didn’t want to write a review until I got my stuff and confirmed the fitting, so this is my honest opinion afterwards, get your wheels from here!