Bryson
USYour new mechanic I recently got some major work done on my car at Bestiale. Grigor, the owner, even found a broken valve spring that the techs at Audi had missed. Grigor is extremely passionate about working on these German beauties. His attention to detail was beyond anything I have seen since getting out of the military. He also has integrity, which to me is the most valuable quality in a person. I will be a lifelong customer.
Rustie
USI had the 60k/6th year maintenance… I had the 60k/6th year maintenance including engine oil and filter replacement, all factory checks, air filter, dust and pollen filter, spark plugs, brake fluid replacement and front and rear wiper blades with high quality OE and OEM VW parts on my 2013 VW GTI. Grigor and Iliyana are the best!
Sandra Winn
USDetailed, Knowledgable, Honest So happy! Grigor is knowledgeable, kind, professional, communicates, listens, and treats your car like it's his baby. I came here initially for an inspection on my RS3 AFTER a Premium Luxury car shop took it on a joyride with a flat tire caught on dashcam. While I was talking to Grigor, I was impressed with his knowledge of cars and performance vehicles. It's extremely difficult to find a competent, kind, honest mechanic. Let alone a true car enthusiast. I had the right front wheel and suspension checked for damage as well as the 20k Audi factory maintenance including engine oil and filter change, dust and pollen filter change and all factory specified lubrications and checks with genuine/OE Audi parts for my 2018 Audi RS3. I am extremely impressed. The shop may not have all the expensive equipment, heck it doesn't even have a lift. But...as someone who also works on cars and helicopters, it's more about knowledge, details, and tender care. It's like surfing, you can have all the top equipment and gear, but if you can't swim, you can't surf. These guys...they are like the ski bum...average board, duck taped gear, but give them snow and a mountain and they will tear it up. Dedication and hard work...skills. Price: WAY better than BH Audi Service by almost $400+ on a 20K service. Report: Extremely detailed. They found warranty problems the Audi Service dept. didn't find 6 months ago on the 10K Service. They even ranked the problems based on severity and urgency. I was able to take that report to get my warranty serviced at Audi. Stuff Audi didn't tell me about. Customer Service: No fancy couch or lounge, BUT first-rate service in customer respect and care. They listen and share ideas and thoughts with you. They are friendly and professional. Communicated everything important. Speedy and efficient. Overall, Grigor treats your car like his baby.
Brian Guevara
USMajor Service for my Audi R8 I just purchased a used Audi R8 and to be safe, I had the factory scheduled major maintenance performed at Bestiale. They used genuine Audi parts, brake fluid change with racing StopTech STR660, spark plugs change, air filter change, transmission oil change, diagnosis and fix for an annoying engine noise and vibration and also had my rear brake pads and rotors replaced. Car runs better than when I first purchased it.
Maddy Peirce
US10/10 All Around Yet again another great experience with Bestiale!!! Brought my B8A4 in for its 100k service and Grigor took great care of my car per usual! I got the Audi factory maintenance done including engine oil and filter change, dust and pollen filter change, sunroof clean and lubricated, brake fluid replacement, timing chain tensioner check. He found a few issues that may arise in the future but overall, a great 100k service outcome. ALWAYS great service when I drop my car off at Bestiale. I was flying back to NY the weekend I dropped it off and Grigor and Iliyana worked with me to figure out a solution to getting my car back to me. It was driven back to my apartment and safely tucked away in the garage while I was still in New York. GREAT SERVICE!!! 10/10 would reccomend Bestiale for your German needs. Especially since they have partnerships with Audi, VW, Porsche and Bentley for genuine parts, as well as abt-america, millteksport, akrapovic, bilstein and many more of the premier tuning companies! Thanks again for the A1 service!