John
GBAttention to detail matters Grigor is one of the nicest mechanic and shop owners I have come across! Being new to the Audi world, I wanted to find someone who specializes in them and I truly found a gem at Bestiale. Not only did Grigor squeeze me in before closing time Saturday, but he offered 20% off my first service. I could tell that Grigor was very passionate about what he does and his attention to detail while working on my 2010 Audi S5 was very impressive. I wanted to get a second set of eyes on it and see if there were any repairs that needed immediate attention. Grigor did a thorough inspection and gave me a detailed report of his findings. It's this attention to detail that gets customers to return and I truly appreciate how welcoming and kind Grigor was as I had a ton of questions to ask! I will be returning for future maintenance services as well as aftermarket installations. A+++ service at Bestiale!
Diana Ivanova
GBBestiale Review Having moved to the area recently from the east coast, I needed to find a reliable shop that I could trust with my Audi A4. Grigor, the owner, serviced my vehicle and I honestly could not have been happier. I got an oil separator replacement, brake fluid change, all filters and belts replaced and full scheduled maintenance as recommended by Audi.He is very knowledgeable, patient with any questions you may have, very thorough in his explanation of all of the repairs and modifications, and the end cost was extremely reasonable. My car was running much more smoothly, and felt like brand new again. Echoing some of the other reviews on this page, you will not be disappointed!
Steve Noh
GBAwesome Customer Service and Results I brought my 2015 Audi S6 to Grigor to do a few mods after he was the most responsive and helpful in responding to my multiple emails about cost and time for several items. He installed my Deval carbon fiber rear diffuser, replaced the OEM tail lights with tinted versions, and installed the 034 Motosport's transmission and differential mounts. He did this all within a day's time, and communicated throughout the process. More impressive, he went above and beyond to reach out to Deval to inquire on having to move the exhaust tips back slightly to avoid any heat distortion. He provided a very competitive and fair price quote, and stuck to his initial quote outside of a few things we discussed after the fact. I will gladly bring my car back to him for any future jobs including maintenance/service - highly recommend! Thanks Grigor!
Natalie S Massey
GBGreat service and communication about … Great service and communication about costs. Bestiale was a friend's referral, so I was trusting that it would work out- it did. I had Bestiale do the 65k factory scheduled maintenance according to Audi’s specifications on my 2011 Audi A5 2.0 Quattro. The quote from the Audi dealership was double the price and I did not feel very comfortable with the staff at the dealership. They gave me the impression they didnt care if I went with them or not. I am very glad I went with Bestiale. They offered a pick up and drop off service for my location- which was an added bonus for me. They were pleasant and genuinely friendly. They gave me an overview of other maintenance on a timeline indicating immediate attention or could wait. This honesty and non-pressure is why among other reasons I will take my Audi back to Bestiale. Thank you.
Maddy Peirce
GB10/10 All Around Yet again another great experience with Bestiale!!! Brought my B8A4 in for its 100k service and Grigor took great care of my car per usual! I got the Audi factory maintenance done including engine oil and filter change, dust and pollen filter change, sunroof clean and lubricated, brake fluid replacement, timing chain tensioner check. He found a few issues that may arise in the future but overall, a great 100k service outcome. ALWAYS great service when I drop my car off at Bestiale. I was flying back to NY the weekend I dropped it off and Grigor and Iliyana worked with me to figure out a solution to getting my car back to me. It was driven back to my apartment and safely tucked away in the garage while I was still in New York. GREAT SERVICE!!! 10/10 would reccomend Bestiale for your German needs. Especially since they have partnerships with Audi, VW, Porsche and Bentley for genuine parts, as well as abt-america, millteksport, akrapovic, bilstein and many more of the premier tuning companies! Thanks again for the A1 service!