JUST AS RELIABLE THE SECOND TIME AROUND This is the second time we have turned to Tertoro to transport my snowbirding mother’s 2019 Honda HRV between New York and Florida. I reached out to Dane via text mid-March to schedule a 3/27/24 pickup. He replied immediately and emailed me a link for the contract. It was a very-streamlined process requiring very little effort on my part. Just as before, Dane was able to secure a driver for the job on the exact date I had requested. The driver was great, meeting my 88 yo mom at the entrance of her gated community and driving her back to her condo before loading her car onto his trailer. The cost of the transport even reflected a discount as we are repeat customers. Dane stayed in contact with me throughout the process, up until the point of delivery. I would not hesitate to recommend Tertoro. They are professional, reliable and aim to please.

Do not use! Read the reviews first. Read the reviews before signing their contact, (which they will call an estimate) that they send you after you verbally agree to accept their initial quote. I was quoted $350 ship a car a mere 500 miles from Kansas to Colorado. I accepted and signed the contract AFTER inquiring several times asking them to assure me the price would remain $350 and they wouldn't call me and increase the price prior to pickup. I played this game one other time. Well, low and behold, on the day of the scheduled pickup they called to tell me they could not find a driver for that price and now they want $550 to ship the car. This is a horrible way to do business. I understand some people fall for this scam and pay the additional fee. I was not desperate and had other quotes. Read the reviews, this company does this all the time even after you sign a contract. I did not read the reviews, I trusted the information I had in writing that they would not increase the price. And sadly, tThey just lay the blame on the drivers and move on. I had a car shipped from Illinois to Chicago in March for $500 plus I tipped the driver $100 because he was on time and kept me informed. I felt $350 for the half the distance was a fair price. But these greedy folks want more. Do not use them or Safe Auto Trucking because they tried the same tactic on the last car. Go direct through the trucking company and avoid using brokers, they are a SCAM.

bad experience I have never written a bad review in my life but this was the worst experience I’ve had. It all could have been avoided with honesty and communication. First they told me it would be $450 to ship my car the following Monday. I get a call on Tuesday that it will now be $900! I even put down a down payment and signed an agreement. Finally they agreed to $800 to be paid by venmo but the driver didn’t take Venmo when he arrived. Arrival time then when from Wednesday to Thursday to Friday at 12pm to 2pm and finally 4:30pm. I would also go 36 hours without responses during this week. I hope they are more upfront and honest with customers in the future.

Harper was excellent!! Harper was excellent!!! We received 25 quotes from companies automatically. Tertoro quoted a median price of all but made sure to let me know no fees collected til car is on the truck. True! Based on Holidays the fee was $200 higher based on driver availability which was still competitive. They pocked up exactly as promised and got the car delivered across country in about 4 days. Driver was courteous and on time and did not collect a dime till delivery and was chill with my inexperience with Zelle. They took photos for bill of lading and delivered a undamaged car. Use these guys! 100% Worth it!

Terrible news experience In the beginning, I thought that they were a great company. They gave me a great quote. Their policy states that you have to cancel five days prior or you’re charged a fee. However, I emailed them six days prior to cancel and four days prior. I got a text message about the car being transported again. I had to clarify that we weren’t moving after all in this very hectic situation. We weren’t approved for the house when we were supposed to move to Georgia. But they continued to charge me anyway, all the while I’m receiving text messages from the person handling my situation, he began to tell me how he’s already received two bad reviews and if he gets a third one, he’ll lose his job and how he was just fine $300 from bad reviews. It’s hectic when you’re trying to move from one state to another. And plans fall through at the last minute and you’re stuck in a hectic situation. I want customers to know that they’re more concerned with their own business and pocket money, and less concerned about the quality Inn, which they handle their customers. I definitely will never use them again.