Tina
GBGoing towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.
Tracey Beaumont
GBAmazing service! Being a very anxious traveller I knew if I got my airport to hotel transfer wrong it would have spoilt my break so I booked Luxor Limo's meet and greet service. After a very early start in the UK followed by an 8 hour flight to Newark it was great to receive the text advising that our driver was onsite. Chun was a very welcome sight as we exited customs as he took my case and lead us to the car. Beautiful luxurious car, complimentary drinks which were gratefully received and Chun was extremely courteous and polite. All this made for a lovely relaxing ride into New York allowing us to take in the sights en route. Can't recommend you enough, if you want that little bit of luxury to enhance your New York break you need to book Luxor Limo. Thank you for getting our break off to the best possible start 😄
Barbara mattocks
GBExcellent, very professional. I choose Luxor Limo based on price & availability. During my famliy bereavement the 14 passenger Sprinter was very handy. The limo from the funeral home was $510 for 7 passengers. With Luxor I transported twice as many passengers for a less than $800.. I received a text stating my driver was on the premisses. The driver was very nice, professional & patient.. Thank You so much.. Babara from Brooklyn
S. Jeridore
GBYou get what you pay for On one of the hottest days of the summer, our driver did not know how to operate his air conditioning. The person in the third row seat had to lean forward and play with controls. Also driver seemed unwilling to listen to anything but HIS own musical selection, which happened to be some type of Indian music that we just didn't want to hear. Overall when you pay for a service, you want comfort, courtesy, and promptness. One out of three was No Bueno... If I had to rate on ease of reserving, and cost I would give five stars.
Steven
FRActually Actually, I was not supe rhappy: after finding it complicated to find the driver (who was very nice), my family was waiting at customs and the driver had to wait several minutes longer. I was then charged without my knowledge another 100 bucks... 1 day later. This was not cool and I wished that a representative would have spoken to me first.