Beth
GBHighly recommend I have used this company two different times for two different visits going from JFK Airport into Manhattan. It has always been an excellent experience. very excellent drivers they have always provided water and good conversation very friendly drivers. cars are clean and neat and they're always here on a timely manner in fact they are usually always early. I have used another car company the first time I came to New York ( which by the way we're late and totally forgot that they were supposed to pick us up at the airport ) and Luxor is competitively priced but you get a better ride with them.
Tina
GBGoing towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.
James Christie
GBWas charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.
Colleen Cain
GBWe used Luxor from LGA to our NY hotel… We used Luxor from LGA to our NY hotel and then again from our hotel back to the airport. We were impressed by the service, drivers and way Luxor Limo verified everything with us before the trip and put us in direct touch with both drivers. The drivers were professional and pleasant. Overall, Luxor lived up to their name and provided clean, courteous and professional service. We would use them again anytime.
Tracey Beaumont
GBAmazing service! Being a very anxious traveller I knew if I got my airport to hotel transfer wrong it would have spoilt my break so I booked Luxor Limo's meet and greet service. After a very early start in the UK followed by an 8 hour flight to Newark it was great to receive the text advising that our driver was onsite. Chun was a very welcome sight as we exited customs as he took my case and lead us to the car. Beautiful luxurious car, complimentary drinks which were gratefully received and Chun was extremely courteous and polite. All this made for a lovely relaxing ride into New York allowing us to take in the sights en route. Can't recommend you enough, if you want that little bit of luxury to enhance your New York break you need to book Luxor Limo. Thank you for getting our break off to the best possible start 😄