I've never used a service like this… I've never used a service like this before, so was a bit nervous that the driver would not show since a storm was scheduled. To my delight, he was there waiting for me and drove me from JFK to BDL in a snowstorm! He didn't drive fast to just get the ride done, but took his time which was appreciated since the roads were very bad! I would definitely recommend your service to others.

Wonderful experience I contacted Luxor as a last minute add on to our daughters wedding. Their site was very clear and easy to use. Their prices were fair with no "surprises". Our driver was on time, very professional, extremely accommodating and knowledgeable. Their customer service was very reliable. I always got a live person when I called and they provided me with all the info I needed. I would highly recommend them.

You get what you pay for On one of the hottest days of the summer, our driver did not know how to operate his air conditioning. The person in the third row seat had to lean forward and play with controls. Also driver seemed unwilling to listen to anything but HIS own musical selection, which happened to be some type of Indian music that we just didn't want to hear. Overall when you pay for a service, you want comfort, courtesy, and promptness. One out of three was No Bueno... If I had to rate on ease of reserving, and cost I would give five stars.

Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

I've used Luxor Limo for about four… I've used Luxor Limo for about four years now. Always arrive on time, only once where the driver was a few minutes late. They always text or call to let you know that they are there. The cars are clean, the drivers are professional, and I use them for airport trips, long rides that I can't drive myself, or just convenience things during inclement weather.