Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

Wonderful experience I contacted Luxor as a last minute add on to our daughters wedding. Their site was very clear and easy to use. Their prices were fair with no "surprises". Our driver was on time, very professional, extremely accommodating and knowledgeable. Their customer service was very reliable. I always got a live person when I called and they provided me with all the info I needed. I would highly recommend them.

Highly recommend I have used this company two different times for two different visits going from JFK Airport into Manhattan. It has always been an excellent experience. very excellent drivers they have always provided water and good conversation very friendly drivers. cars are clean and neat and they're always here on a timely manner in fact they are usually always early. I have used another car company the first time I came to New York ( which by the way we're late and totally forgot that they were supposed to pick us up at the airport ) and Luxor is competitively priced but you get a better ride with them.

Great all around Our driver was amazing and the service was even better! Thoroughly enjoyed our drive from the airport to the hotel and the driver was very accomodating helping us find him and our ride! This was my first time booking a limo and I would highly recommend using this service I will definitely use them again

The driver logged in and knew my… The driver logged in and knew my correct flight time arrival even wen I posted the wrong time due to day light savings. I didn’t have to wait due to my own mistake the driver was there and ready wen we landed and wen I came out he was quick to get us out the cold and on our way. Even tho I gave them five stars for service and effeciency, the car could have been a bit updated for the price. Other than that I was happy with the experience.