Was charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.

Very friendly and punctual Very friendly and punctual! Would have liked to have known the meet and greet was unable To occur in airport as we had to call to figure out how to connect with driver ( was expecting him to meet us). He was very apologetic and made experience wonderful! Would use services agin! Thanks for making our 30 year Anniversary trip memorable

Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

I've never used a service like this… I've never used a service like this before, so was a bit nervous that the driver would not show since a storm was scheduled. To my delight, he was there waiting for me and drove me from JFK to BDL in a snowstorm! He didn't drive fast to just get the ride done, but took his time which was appreciated since the roads were very bad! I would definitely recommend your service to others.

We used Luxor from LGA to our NY hotel… We used Luxor from LGA to our NY hotel and then again from our hotel back to the airport. We were impressed by the service, drivers and way Luxor Limo verified everything with us before the trip and put us in direct touch with both drivers. The drivers were professional and pleasant. Overall, Luxor lived up to their name and provided clean, courteous and professional service. We would use them again anytime.