Wonderful experience I contacted Luxor as a last minute add on to our daughters wedding. Their site was very clear and easy to use. Their prices were fair with no "surprises". Our driver was on time, very professional, extremely accommodating and knowledgeable. Their customer service was very reliable. I always got a live person when I called and they provided me with all the info I needed. I would highly recommend them.

The driver logged in and knew my… The driver logged in and knew my correct flight time arrival even wen I posted the wrong time due to day light savings. I didn’t have to wait due to my own mistake the driver was there and ready wen we landed and wen I came out he was quick to get us out the cold and on our way. Even tho I gave them five stars for service and effeciency, the car could have been a bit updated for the price. Other than that I was happy with the experience.

Overall good! Had the Cadi/limo that should accommodate 20 but we were 17 adults and quite cramped!! Arrived on time and the company even made accommodation with time adjustment as requested. This might of made the driver upset because he could of being nicer. Air conditioner was lousy, even so second time using and plan to use again just because my first experience was great 5 years ago!

Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

Was charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.