Tina
GBGoing towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.
Barbara mattocks
GBExcellent, very professional. I choose Luxor Limo based on price & availability. During my famliy bereavement the 14 passenger Sprinter was very handy. The limo from the funeral home was $510 for 7 passengers. With Luxor I transported twice as many passengers for a less than $800.. I received a text stating my driver was on the premisses. The driver was very nice, professional & patient.. Thank You so much.. Babara from Brooklyn
Deslin Francois
GBOverall good! Had the Cadi/limo that should accommodate 20 but we were 17 adults and quite cramped!! Arrived on time and the company even made accommodation with time adjustment as requested. This might of made the driver upset because he could of being nicer. Air conditioner was lousy, even so second time using and plan to use again just because my first experience was great 5 years ago!
Colleen Cain
GBWe used Luxor from LGA to our NY hotel… We used Luxor from LGA to our NY hotel and then again from our hotel back to the airport. We were impressed by the service, drivers and way Luxor Limo verified everything with us before the trip and put us in direct touch with both drivers. The drivers were professional and pleasant. Overall, Luxor lived up to their name and provided clean, courteous and professional service. We would use them again anytime.
Steven
FRActually Actually, I was not supe rhappy: after finding it complicated to find the driver (who was very nice), my family was waiting at customs and the driver had to wait several minutes longer. I was then charged without my knowledge another 100 bucks... 1 day later. This was not cool and I wished that a representative would have spoken to me first.