The driver logged in and knew my… The driver logged in and knew my correct flight time arrival even wen I posted the wrong time due to day light savings. I didn’t have to wait due to my own mistake the driver was there and ready wen we landed and wen I came out he was quick to get us out the cold and on our way. Even tho I gave them five stars for service and effeciency, the car could have been a bit updated for the price. Other than that I was happy with the experience.

Was charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.

Very friendly and punctual Very friendly and punctual! Would have liked to have known the meet and greet was unable To occur in airport as we had to call to figure out how to connect with driver ( was expecting him to meet us). He was very apologetic and made experience wonderful! Would use services agin! Thanks for making our 30 year Anniversary trip memorable

Wonderful experience I contacted Luxor as a last minute add on to our daughters wedding. Their site was very clear and easy to use. Their prices were fair with no "surprises". Our driver was on time, very professional, extremely accommodating and knowledgeable. Their customer service was very reliable. I always got a live person when I called and they provided me with all the info I needed. I would highly recommend them.

Professional black car service Timely, friendly, and skilled drivers operating clean and well maintained vehicles. And with bottled water! Nice to have access to that after a long flight. Have used Luxor for several years and their quality of service has been consistent.