S. Jeridore
GBYou get what you pay for On one of the hottest days of the summer, our driver did not know how to operate his air conditioning. The person in the third row seat had to lean forward and play with controls. Also driver seemed unwilling to listen to anything but HIS own musical selection, which happened to be some type of Indian music that we just didn't want to hear. Overall when you pay for a service, you want comfort, courtesy, and promptness. One out of three was No Bueno... If I had to rate on ease of reserving, and cost I would give five stars.
Gigi L.
GBWonderful experience I contacted Luxor as a last minute add on to our daughters wedding. Their site was very clear and easy to use. Their prices were fair with no "surprises". Our driver was on time, very professional, extremely accommodating and knowledgeable. Their customer service was very reliable. I always got a live person when I called and they provided me with all the info I needed. I would highly recommend them.
Barbara mattocks
GBExcellent, very professional. I choose Luxor Limo based on price & availability. During my famliy bereavement the 14 passenger Sprinter was very handy. The limo from the funeral home was $510 for 7 passengers. With Luxor I transported twice as many passengers for a less than $800.. I received a text stating my driver was on the premisses. The driver was very nice, professional & patient.. Thank You so much.. Babara from Brooklyn
James Christie
GBWas charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.
Kelley Kieffer
GBVery friendly and punctual Very friendly and punctual! Would have liked to have known the meet and greet was unable To occur in airport as we had to call to figure out how to connect with driver ( was expecting him to meet us). He was very apologetic and made experience wonderful! Would use services agin! Thanks for making our 30 year Anniversary trip memorable