Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

NY to Southington Ct Very clean and comfortable. Friendly and courteous. Only one issue. The journey took much longer than expected. By some error using the navigator, the driver took us to the wrong town/address which added about 1/2 hour to our journey. Otherwise, excellent.

Was charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.

Luxor SUV Overall, our experience was great. Meeting the driver was a little confusing, so I would recommend the extra $ to have him come to you. Our SUV was spectacular and our driver was phenomenal about getting us to our hotel fast and making some great recommendations on restaurants. I’d use LUXOR again.

Perfect Experience We can't say enough good things about this limo service. Honest, efficient, economical - this company had it all. We were traveling from rural PA to JFK, a true culture shock. There was no need for our apprehensions. The service met us at the train station and made our transport to the airport effortless. Actually, we are still confused as to why anyone would ever take a taxi to JFK, giving the economic comparisons. Thanks for a great experience.