I've never used a service like this… I've never used a service like this before, so was a bit nervous that the driver would not show since a storm was scheduled. To my delight, he was there waiting for me and drove me from JFK to BDL in a snowstorm! He didn't drive fast to just get the ride done, but took his time which was appreciated since the roads were very bad! I would definitely recommend your service to others.

Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

Professional black car service Timely, friendly, and skilled drivers operating clean and well maintained vehicles. And with bottled water! Nice to have access to that after a long flight. Have used Luxor for several years and their quality of service has been consistent.

You get what you pay for On one of the hottest days of the summer, our driver did not know how to operate his air conditioning. The person in the third row seat had to lean forward and play with controls. Also driver seemed unwilling to listen to anything but HIS own musical selection, which happened to be some type of Indian music that we just didn't want to hear. Overall when you pay for a service, you want comfort, courtesy, and promptness. One out of three was No Bueno... If I had to rate on ease of reserving, and cost I would give five stars.

We used Luxor from LGA to our NY hotel… We used Luxor from LGA to our NY hotel and then again from our hotel back to the airport. We were impressed by the service, drivers and way Luxor Limo verified everything with us before the trip and put us in direct touch with both drivers. The drivers were professional and pleasant. Overall, Luxor lived up to their name and provided clean, courteous and professional service. We would use them again anytime.