You get what you pay for On one of the hottest days of the summer, our driver did not know how to operate his air conditioning. The person in the third row seat had to lean forward and play with controls. Also driver seemed unwilling to listen to anything but HIS own musical selection, which happened to be some type of Indian music that we just didn't want to hear. Overall when you pay for a service, you want comfort, courtesy, and promptness. One out of three was No Bueno... If I had to rate on ease of reserving, and cost I would give five stars.

NY to Southington Ct Very clean and comfortable. Friendly and courteous. Only one issue. The journey took much longer than expected. By some error using the navigator, the driver took us to the wrong town/address which added about 1/2 hour to our journey. Otherwise, excellent.

Wonderful experience I contacted Luxor as a last minute add on to our daughters wedding. Their site was very clear and easy to use. Their prices were fair with no "surprises". Our driver was on time, very professional, extremely accommodating and knowledgeable. Their customer service was very reliable. I always got a live person when I called and they provided me with all the info I needed. I would highly recommend them.

Was charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.

Highly recommend I have used this company two different times for two different visits going from JFK Airport into Manhattan. It has always been an excellent experience. very excellent drivers they have always provided water and good conversation very friendly drivers. cars are clean and neat and they're always here on a timely manner in fact they are usually always early. I have used another car company the first time I came to New York ( which by the way we're late and totally forgot that they were supposed to pick us up at the airport ) and Luxor is competitively priced but you get a better ride with them.