Was charged 450.00 for a trip from La Gaurdia to Waldorf Astoria. Ordered a 14 passenger Sprinter van . Was charged by the hour plus expenses kind of understand. Called en route to modify secondary pickup and was told they could roll both trips into one. My secondary pickup was charged in full as a late cancellation and additional time charged to original trip. Not only was my original charge increased from 215.00 to 388.00 but upon attempting to do the right thing and not have my second driver stood up charged 62.00 for canceled ride and additional time on Mini bus. Very disappointed.

Going towards wrong airport When called to adjust the pick up time the company rep insisted that we changed and address and wanted to charge additional money. When the driver picked up passengers, he took them to NY instead and had to turn around to get back to New Jersey Newark airport. Did the driver not check the order, they have folks entering the flight number and airport, no excuse for talking people to the wrong airport.

Professional black car service Timely, friendly, and skilled drivers operating clean and well maintained vehicles. And with bottled water! Nice to have access to that after a long flight. Have used Luxor for several years and their quality of service has been consistent.

Perfect Experience We can't say enough good things about this limo service. Honest, efficient, economical - this company had it all. We were traveling from rural PA to JFK, a true culture shock. There was no need for our apprehensions. The service met us at the train station and made our transport to the airport effortless. Actually, we are still confused as to why anyone would ever take a taxi to JFK, giving the economic comparisons. Thanks for a great experience.

Quick Response/Support from Online Chat… Quick Response/Support from Online Chat Option. It was very helpful, answered my all questions and resolved my issue.