Huge mistake in car category - worst customer service It all seemed to be working well until I get to the car hiring company and I get a car sized half of what I had booked. After a lot of investigation I even get from the local company the document they got from CarTrawler. It is clear: the car category I paid for is NOT the one CarTrawler instructed the local company. So not only I finish losing my time and my family's when getting the car (after more than 13h flying) but when I complain to CarTrawler they basically do not give any answer to the 4 documents proving their mistake. Basically compare online a Jeep Patriot and a VW T-cross and you will see if there is a difference.

Super friendly staff Super friendly staff. I went to the wrong location and had no problems getting my car quickly and efficiently

I made a reservation when purchasing… I made a reservation when purchasing through the Vueling website, received a lot of emails from Vueling. but did not receive confirmation of the car booking. I discovered it a few hours before departure. I contacted the support service on WhatsApp at 3 am. I received help very quickly. I would like to receive everything in advance. There were no problems when receiving the car, everything happened quickly and without wasting time and money. Thank you

A very organised pickup and return A very organised pickup and return. friendly staff and accommodating. they changed our car for a smaller one because parking in the road was a bit of a problem with the bigger car.

Recommendable car rental company. Car provided was clean and in good condition. Brian has good customer service and offered suggestions like prepaid gas and gave his business card so we can contact him in case we have questions.