Skip the service desk and go right to your car Never use them before… Like the ability via email to check in online and go right to the garage and pick up my car… I was able to skip the service desk

Just plain awesomeness!!! I’m so happy with this amazing company. I had a medical emergency in a forging country, traveling alone and Centauro worked with me. I think they picked up the car- I was at the hospital! Thanks for being awesome

Huge mistake in car category - worst customer service It all seemed to be working well until I get to the car hiring company and I get a car sized half of what I had booked. After a lot of investigation I even get from the local company the document they got from CarTrawler. It is clear: the car category I paid for is NOT the one CarTrawler instructed the local company. So not only I finish losing my time and my family's when getting the car (after more than 13h flying) but when I complain to CarTrawler they basically do not give any answer to the 4 documents proving their mistake. Basically compare online a Jeep Patriot and a VW T-cross and you will see if there is a difference.

Guys are total scammers Guys are total scammers, do not use them. The rental company declined to give me the car and gave me a confirmation document so i can get a refund from CarTrawler. They told me oops we cant refund you and took my money for nothing. Do not use them! Go directly to a rental company. This is a total scam company

A very organised pickup and return A very organised pickup and return. friendly staff and accommodating. they changed our car for a smaller one because parking in the road was a bit of a problem with the bigger car.