HANNAH
AUEasy to find desk Easy to find desk, quick and efficient Had booked a small car knowing the narrow roads, given bigger car. Partly my fault as I didn’t ask enough questions about charging, had to return for the info 2 days later.
Marc Rijpens
BEPerfect servive Low prices, nice clean cars, professional service. Free shuttle service to the airport, no waiting time, they are following the arrival time of your flight. Very friendly personel. Thanks for the service.
Tammy Wood
GBSuper friendly staff Super friendly staff. I went to the wrong location and had no problems getting my car quickly and efficiently
Marc Pocurull
CHHuge mistake in car category - worst customer service It all seemed to be working well until I get to the car hiring company and I get a car sized half of what I had booked. After a lot of investigation I even get from the local company the document they got from CarTrawler. It is clear: the car category I paid for is NOT the one CarTrawler instructed the local company. So not only I finish losing my time and my family's when getting the car (after more than 13h flying) but when I complain to CarTrawler they basically do not give any answer to the 4 documents proving their mistake. Basically compare online a Jeep Patriot and a VW T-cross and you will see if there is a difference.
Frederick
PTA very organised pickup and return A very organised pickup and return. friendly staff and accommodating. they changed our car for a smaller one because parking in the road was a bit of a problem with the bigger car.