Better than we ever expected Easy to do formalities, very good car for a real good price, airport shuttle service fast and close to gates, friendly people

Fast service except I had to walk all… Fast service except I had to walk all the way back to the desk when someone else took my car. Do not recommend renting an electric car unless you have experience with it.

Stole my money in colombia I booked a car through carngo/cartrawler for an afterhours pickup when my plane landed. When I got there the office was closed and security turned me away. When I went back the next day the clerk at rentafacil told me that they don't book through third parties and there was no car reserved for me. Now cartrawler and rentafacil have me listed as a noshow and I can't get a refund. They stole $300 from me Feb 3 2024 CO844553460. Cartrawler replied Reply from CarTrawler 6 hours ago Dear Matthew, Unfortunately, we will not be able to review your refund request at this time as you have logged a dispute with your card provider regarding the payment. As a chargeback case is now open, the matter rests with your card provider who will conduct an investigation to determine whether or not a refund will be processed from their side. I would advise you to reach out to your bank for further updates at this time as we don’t have visibility on the resolution. Kind Regards, Mahmoud The chargeback has been closed for over a week. Cartrawler showed my bank that I am listed as a no show, and so the bank has denied my claim. The money remains stolen. I called the cartrawler office in Dublin. They refuse to issue a refund.

Perfect servive Low prices, nice clean cars, professional service. Free shuttle service to the airport, no waiting time, they are following the arrival time of your flight. Very friendly personel. Thanks for the service.

A very organised pickup and return A very organised pickup and return. friendly staff and accommodating. they changed our car for a smaller one because parking in the road was a bit of a problem with the bigger car.