David
GBSkip the service desk and go right to your car Never use them before… Like the ability via email to check in online and go right to the garage and pick up my car… I was able to skip the service desk
Ingeborg
NOMini Cobriolet It is very hot in Lanzarote. The roads are long and spectacular mountains and landscapes. With the cabriolet, you get the best experience of the surroundings. I am delighted with my rental car. It was a very glamorous experience of the car.
Matthew
GBStole my money in colombia I booked a car through carngo/cartrawler for an afterhours pickup when my plane landed. When I got there the office was closed and security turned me away. When I went back the next day the clerk at rentafacil told me that they don't book through third parties and there was no car reserved for me. Now cartrawler and rentafacil have me listed as a noshow and I can't get a refund. They stole $300 from me Feb 3 2024 CO844553460. Cartrawler replied Reply from CarTrawler 6 hours ago Dear Matthew, Unfortunately, we will not be able to review your refund request at this time as you have logged a dispute with your card provider regarding the payment. As a chargeback case is now open, the matter rests with your card provider who will conduct an investigation to determine whether or not a refund will be processed from their side. I would advise you to reach out to your bank for further updates at this time as we don’t have visibility on the resolution. Kind Regards, Mahmoud The chargeback has been closed for over a week. Cartrawler showed my bank that I am listed as a no show, and so the bank has denied my claim. The money remains stolen. I called the cartrawler office in Dublin. They refuse to issue a refund.
HANNAH
AUEasy to find desk Easy to find desk, quick and efficient Had booked a small car knowing the narrow roads, given bigger car. Partly my fault as I didn’t ask enough questions about charging, had to return for the info 2 days later.
customer
GBI paid $50 more than the cheaper… I paid $50 more than the cheaper company next door because the reviews were awesome with Alamo.