Good Service but review your Billing Great service, very helpful staff. Make sure you review your billing as we were charged for fuel even though the vehicle was returned with a full tank. I have contacted Enterprise and was told 3 business days for review.

Super friendly staff Super friendly staff. I went to the wrong location and had no problems getting my car quickly and efficiently

A very organised pickup and return A very organised pickup and return. friendly staff and accommodating. they changed our car for a smaller one because parking in the road was a bit of a problem with the bigger car.

Recommendable car rental company. Car provided was clean and in good condition. Brian has good customer service and offered suggestions like prepaid gas and gave his business card so we can contact him in case we have questions.

Huge mistake in car category - worst customer service It all seemed to be working well until I get to the car hiring company and I get a car sized half of what I had booked. After a lot of investigation I even get from the local company the document they got from CarTrawler. It is clear: the car category I paid for is NOT the one CarTrawler instructed the local company. So not only I finish losing my time and my family's when getting the car (after more than 13h flying) but when I complain to CarTrawler they basically do not give any answer to the 4 documents proving their mistake. Basically compare online a Jeep Patriot and a VW T-cross and you will see if there is a difference.