Fast service except I had to walk all… Fast service except I had to walk all the way back to the desk when someone else took my car. Do not recommend renting an electric car unless you have experience with it.

If one of the coYou have to be careful which specific company you choose when choosing through CarTrawlermpanies (in my case… If one of the companies (in my case MEX) offers a vehicle in a certain category or something similar to it, then it should be available in the ordered category, I ordered and paid for the car a long time in advance and therefore I would expect equipment close to 100% satisfaction. This is not about the CarTrawler company, but about the company for which it mediated the car rental, i.e. MEX

Super friendly staff Super friendly staff. I went to the wrong location and had no problems getting my car quickly and efficiently

Guys are total scammers Guys are total scammers, do not use them. The rental company declined to give me the car and gave me a confirmation document so i can get a refund from CarTrawler. They told me oops we cant refund you and took my money for nothing. Do not use them! Go directly to a rental company. This is a total scam company

Huge mistake in car category - worst customer service It all seemed to be working well until I get to the car hiring company and I get a car sized half of what I had booked. After a lot of investigation I even get from the local company the document they got from CarTrawler. It is clear: the car category I paid for is NOT the one CarTrawler instructed the local company. So not only I finish losing my time and my family's when getting the car (after more than 13h flying) but when I complain to CarTrawler they basically do not give any answer to the 4 documents proving their mistake. Basically compare online a Jeep Patriot and a VW T-cross and you will see if there is a difference.