Skip the service desk and go right to your car Never use them before… Like the ability via email to check in online and go right to the garage and pick up my car… I was able to skip the service desk

The towtruck driver was great The towtruck driver was great. For our car exchange, the towtruck driver helped us save time by suggesting to drop us to the local airport, where there also was a Hertz rental agency, instead of the international airport 2 hours away, which Hertz offered.

If one of the coYou have to be careful which specific company you choose when choosing through CarTrawlermpanies (in my case… If one of the companies (in my case MEX) offers a vehicle in a certain category or something similar to it, then it should be available in the ordered category, I ordered and paid for the car a long time in advance and therefore I would expect equipment close to 100% satisfaction. This is not about the CarTrawler company, but about the company for which it mediated the car rental, i.e. MEX

Efficient Check in/Check out The staff at Enterprise in Myrtle Beach were extremely helpful and knowledgeable. The process was quick and easy.

Excellent rental experience The service was great all around. Picked up the van in under 10 minutes. Van was perfect for 8 people and clean. When we returned the van, it was as easy as driving in to the lot and simply getting out of the van. It was that fast. Wonderful experience all around.