I made a reservation when purchasing… I made a reservation when purchasing through the Vueling website, received a lot of emails from Vueling. but did not receive confirmation of the car booking. I discovered it a few hours before departure. I contacted the support service on WhatsApp at 3 am. I received help very quickly. I would like to receive everything in advance. There were no problems when receiving the car, everything happened quickly and without wasting time and money. Thank you

Huge mistake in car category - worst customer service It all seemed to be working well until I get to the car hiring company and I get a car sized half of what I had booked. After a lot of investigation I even get from the local company the document they got from CarTrawler. It is clear: the car category I paid for is NOT the one CarTrawler instructed the local company. So not only I finish losing my time and my family's when getting the car (after more than 13h flying) but when I complain to CarTrawler they basically do not give any answer to the 4 documents proving their mistake. Basically compare online a Jeep Patriot and a VW T-cross and you will see if there is a difference.

Better than we ever expected Easy to do formalities, very good car for a real good price, airport shuttle service fast and close to gates, friendly people

Fast service except I had to walk all… Fast service except I had to walk all the way back to the desk when someone else took my car. Do not recommend renting an electric car unless you have experience with it.

The towtruck driver was great The towtruck driver was great. For our car exchange, the towtruck driver helped us save time by suggesting to drop us to the local airport, where there also was a Hertz rental agency, instead of the international airport 2 hours away, which Hertz offered.